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October 16th, 2008

Are you sure you didn't spill anything in your MacBook?

Posted by Jason D. O'Grady @ 9:53 am

Categories: AppleCare

Tags: Apple MacBook, Moisture, Apple Inc., Dot, Notebooks, Hardware, Notebooks & Tablets, Jason D. O'Grady

Apple has taken their fraud protection up a notch in the new MacBooks by adding tiny Liquid Submersion Indicators (LSIs) throughout the notebook’s chassis according to AppleInsider.

Introduced in the iPhone and iPod touch then later in the MacBook, the tiny LSI’s change from white to red when they’ve been exposed to moisture. Apple products that have been exposed to excess moisture or submerged in liquid are not covered under the AppleCare warranty.

Are you sure you didn’t spill anything in your MacBook, Sir?

The location of the LSIs are noted in by the four small round red dots in the graphic above. An additional four LSIs are located on the bottom section of the case, as shown below.

Are you sure you didn’t spill anything in your MacBook, Sir?

When you bring in your device for warranty repair Apple technicians will inspect the small dots with an otoscope. If they’re white, you’ll be covered under AppleCare. If they’re red, indicating the presence of moisture, you may have ’splaining to do.

Jason D. O'GradyJason D. O'Grady is the editor of PowerPage.org, which has been publishing daily mobile technology news since December 1995. For disclosures on Jason's industry affiliations, click here or to view Jason's full profile click here.

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  • Talkback
  • Most Recent of 43 Talkback(s)
Wow!
Reread what you typed and come back to reality. Talk about double standards. On the one hand one is accusing of stealing and on the other they are accusing of false claims. Here is a clue. False claims are stealing you dolt!... (Read the rest)
Posted by: ShadeTree Posted on: 10/30/08 You are currently: a Guest | | Terms of Use
Hole Reinforcers  JasonSpradlin82 | 10/16/08
Work-arounds anyone?  kd5auq | 10/16/08
Why?  Ludovit | 10/16/08
Why?  aussieblnd@... | 10/17/08
Atlanta has nothing on any tropical place  tikigawd | 10/17/08
Apple's top's in customer service...  rx7racer | 10/18/08
The problem is...  phatkat | 10/17/08
Your wait is over.  kozmcrae | 10/16/08
just the obvious one.  ShadeTree | 10/17/08
Nothing white-out can't fix happy  BitTwiddler | 10/16/08
Just the obvious one!  ShadeTree | 10/16/08
Better yet...  Lun_Esex | 10/17/08
Okay, here is the thing.  ShadeTree | 10/17/08
Would it?  Tigertank | 10/17/08
Read any article ....  ShadeTree | 10/17/08
Read any article ....  aussieblnd@... | 10/17/08
Just one thing....  MacGeek2121 | 10/17/08
Re: I don't think that's true  maldain | 10/20/08
Wow!  ShadeTree | 10/30/08
Can you Say "Dell CompleteCare Warranty"?  KJQ | 10/17/08
Yes I agree  seannj427 | 10/17/08
Spill recovery.  pessimist | 10/17/08
Spill recovery...  bgonetoo | 10/17/08
The customer ISN'T always right.  josephmartins | 10/17/08
RE: Are you sure you didn't spill anything in your MacBook?  dave@... | 10/17/08
RE: Are you sure you didn't spill anything in your MacBook?  caudill@... | 10/17/08
The customer ISN'T always right.  josephmartins | 10/17/08
Apple is looking to save money  seannj427 | 10/17/08
re: Apple is looking to save money  K4thwright | 10/17/08
Yes and no.  josephmartins | 10/17/08
a bit prejudice  thereeper | 10/17/08
good for Ebay  a.barry@... | 10/17/08
RE: Fraud drives the price of goods higher.  ddunn68@... | 10/17/08
RE: Are you sure you didn't spill anything in your MacBook?  catmedia | 10/17/08
My Motorola cell phone once went through a complete washing machine cycle  bmerc | 10/17/08
It's time for Apple to offer accident insurance.  nix_hed | 10/17/08
Color coding  CodeCurmudgeon | 10/17/08
RE: Are you sure you didn't spill anything in your MacBook?  jaycmiller72412 | 10/17/08
The sensors are rigged  Crestview | 10/17/08
RE: Are you sure you didn't spill anything in your MacBook?  rogermevans@... | 10/18/08
RE: Other side of the story  ozwes007@... | 10/19/08
Condensation  nelkins | 10/19/08
Simple plastic protectors solve the problems  kokuryu | 10/20/08

What do you think?

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