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July 1st, 2009

Nielsen: Average Apple.com visit lasts 74 minutes

Posted by Jason D. O'Grady @ 8:38 am

Categories: Apple

Tags: Web, Minute, Apple Inc., Web Site, Web Site Development, Web Technology, Channel Management, Internet, Marketing, Jason D. O'Grady

A recent report from Nielsen (PDF) reveals that Apple.com was the number 1 hardware manufacturer Web site destination with 55.7 million unique visitors in May 2009. This more than doubles the number two Web site, HP.com, which received 21.3 million unique visitors during the same period.

Anticipation of the new iPhone 3G S (sic) sent blog mentions up 1,226 percent week-over-week on June 8, the day of the announcement. After the initial announcement, buzz dipped but again picked up after the phone became available to consumers on June 19, with blog mentions more than doubling compared to the week prior.

More astonishing is the fact that Apple.com enjoyed an average time per visitor (sometimes referred to as a site’s “stickiness”) of one hour and 14 minutes. Many Web sites would be happy to be able to measure their stickiness in minutes as opposed to seconds and here comes Apple, which manages to keep visitors for over an hour?

To have an average visitor session of over an hour seems almost too good to be true. I mean, what are people doing on Apple’s Web site for 74 minutes? Watching the iPhone 3GS guided tour five times? Movie trailers? Support? Discussions?

Is Apple counting all the time that people spend browsing the App Store from the iPhone in that number? If so, I can see it.

74 minutes isn’t sticky, that’s the roach motel!

Tip: Blorge

Jason D. O'GradyJason D. O'Grady is the editor of PowerPage.org, which has been publishing daily mobile technology news since December 1995. For disclosures on Jason's industry affiliations, click here or to view Jason's full profile click here.

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  • Talkback
  • Most Recent of 24 Talkback(s)
Its a win/win.
You got yourself some healthy rest and Apple padded its stats. Nobody is
harmed by your experiment least of all Apple:P

Pagan jim... (Read the rest)
Posted by: James Quinn Posted on: 07/05/09 You are currently: a Guest | | Terms of Use
App Store / iTunes  TylerM89 | 07/01/09
RE: Nielsen: Average Apple.com visit lasts 74 minutes  Loverock Davidson | 07/01/09
RE: Nielsen: Average Apple.com visit lasts 74 minutes  gow5350 | 07/01/09
I wonder...  Rick_K | 07/01/09
RE: Nielsen: Average Apple.com visit lasts 74 minutes  ADMAVEN | 07/01/09
Is longer really better?  jshaw4343 | 07/01/09
If your site...  msalzberg | 07/01/09
Point is  jshaw4343 | 07/01/09
What an excellent point.  NonZealot | 07/01/09
Do you have prof it is ALL "www.apple.com/support/'  Bruizer | 07/02/09
Oh Non(Intelligent)Zealot... jooooo soooo crrrrazy.  i8thecat | 07/02/09
I'd put the long times at Apple.com...  zkiwi | 07/05/09
Then you had limited information.  Bruizer | 07/02/09
Did you know...  godsfault | 07/02/09
You live in a narrow hall......  zenwalker | 07/02/09
Ahh! How refreshing.  godsfault | 07/03/09
Satisfaction and Selection  DannyO_0x98 | 07/05/09
I sometimes do business with companies with attitudes like that...  msalzberg | 07/02/09
WTH Jason??? (H=Heck by the way)  i8thecat | 07/02/09
It is interesting to...  CowLauncher | 07/02/09
RE: Nielsen: Average Apple.com visit lasts 74 minutes  creep144 | 07/02/09
I KNOW and have SEEN the  zenwalker | 07/02/09
Its a win/win.  James Quinn | 07/05/09
RE: Nielsen: Average Apple.com visit lasts 74 minutes  mayadanteamihan | 07/02/09

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