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July 1st, 2009

See why one CIO is migrating all Treos to iPhones

Posted by Jason Hiner @ 9:43 am

Categories: Palm, iPhone

Tags: Apple iPhone, Palm Treo, Smart Phones, Consumer Electronics, Personal Technology, Jason Hiner

I’ve known Scott Lowe for almost a decade, long before he became a CIO. He is not the kind of IT leader who is susceptible to hype or following what the crowd is doing. So when he told me last week that the iPhone had not only won him over, but that his IT department was in the process of converting his entire organization from Treos to iPhones, I was pretty surprised.

If CIOs like Scott Lowe are doing this, then it’s a pretty good indicator that the iPhone is becoming a very viable and tempting option for a lot of companies out there. Keep in mind that Scott (right) works in the education sector and his organization is an SMB, but it’s still a good story about how the iPhone is starting to win over IT folks. And, fortunately, Scott has now written up the whole story and posted it on TechRepublic.

Here’s a quote from Scott’s article:

“As contracts come up, we’re replacing Treos across the board with iPhones. Quite frankly, even if we were to stick with Treos, we’d have to replace those anyway since they’re not holding up well to the use and abuse at the hands of the people using them (no kidding, either… Treos have started dropping like flies around campus), so one way or the other, we’re buying a new device. Our direction now is to drop all remaining Treos as contracts come up; we’ll be an all iPhone organization within a year.”

Read the whole story.

I found that Scott’s evaluation and experience with the iPhone was very similar to my own. We both considered the first generation iPhone to be little more than a concept car that looked really cool but had very little usefulness, especially in business (see my 2007 article “Sanity check: How much will the iPhone impact IT and business users?“).

Scott started to become interested in the second generation iPhone because of the strong Microsoft Exchange integration. I still wasn’t convinced yet, mostly because of AT&T and the iPhone’s on-screen keyboard (see my 2008 article “Sanity check: The five reasons I wouldn’t use an iPhone are down to one“).

By the time the third generation iPhone was released on June 19, Scott was already starting to move his entire organization toward iPhones, while I was finally won over by the combination of the iPhone’s Exchange groupware features and the breadth and quality of the third party applications (see my 2009 piece “Palm Pre vs. iPhone 3GS: The choice I made and why“).

See also:

Jason HinerJason Hiner is the Editor in Chief of TechRepublic, ZDNet's sister site. Read his blog Tech Sanity Check at hiner.techrepublic.com. You can also find him on Twitter, LinkedIn, and JasonHiner.com.

  • Talkback
  • Most Recent of 36 Talkback(s)
The device may be OK but the software lock-in?
He's going to have to install and maintain iTunes on all those PCs; put up with users buying stuff thru iTunes; deal with the security issue of having a third party contolling a mission-critical app; ... (Read the rest)
Posted by: Geedavey Posted on: 07/06/09  (Edited: 07/06/09 @ 10:19) You are currently: a Guest | | Terms of Use
An iPhone? Sorry, but I won't bet in it if I were a CIO.  Grayson Peddie | 07/01/09
You must be joking...  Stuka | 07/01/09
He's just hates Apple...  xXSpeedzXx | 07/01/09
iPhone does not have full exchange support  NonZealot | 07/01/09
win mobile instead of iphones he'd be chased out by pitchforks & torches!  stevey_d | 07/01/09
Agreed.  Scott Lowe | 07/02/09
Tasks aren't a deal breaker  Rude Union | 07/04/09
Wrong  Michael Kelly | 07/01/09
Not wrong  DeusExMachina | 07/02/09
One phone is a HUGE exception  NonZealot | 07/02/09
NOT  DeusExMachina | 07/03/09
Totally and absolutely wrong  NonZealot | 07/03/09
buttons  elllroy | 07/01/09
Later than Apple?  NonZealot | 07/01/09
later and worse?? that's why they are selling so well, huh?  stevey_d | 07/01/09
sanity check  elllroy | 07/01/09
So what do you think his next job will be?  Sleeper Service | 07/01/09
Well...  Scott Lowe | 07/02/09
I find the reasons for iPhone's success to be ironic  NonZealot | 07/01/09
are you aware that most fortune 100 corps are using Lotus notes?  stevey_d | 07/01/09
Uh, no....  zdneter0000 | 07/01/09
From what I've read Notes has more seats  roaming | 07/01/09
Well...you would be wrong.  IT_Guy_z | 07/02/09
An IBM press release?  GuidingLight | 07/02/09
This any better?  ths40 | 07/02/09
Yep  justthinking | 07/02/09
Too bad the Apple is successfull?  Rude Union | 07/04/09
RE: See why one CIO is migrating all Treos to iPhones  zdneter0000 | 07/01/09
RE: See why one CIO is migrating all Treos to iPhones  BitSmacker | 07/02/09
Whoa...  Scott Lowe | 07/02/09
Cult of Innovation  Rude Union | 07/04/09
So if Treos couldn't stand for user's physical abuse..  Samic | 07/02/09
Not sure if it was use & abuse...  Scott Lowe | 07/02/09
The IPhone is still a non-starter  Too Old For IT | 07/02/09
Wasn't there an article on zdnet a few days ago that said the opposite?!?!  pauloforte | 07/03/09
The device may be OK but the software lock-in?  Geedavey | 07/06/09

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