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September 30th, 2009

GM, eBay pull plug on online car sales experiment

Posted by Larry Dignan @ 3:00 am

Categories: E-commerce, General, eBay

Tags: Car, eBay Inc., General Motors Corp., Sales Strategy, Sales Force Management, Sales, Larry Dignan

General Motors and eBay are reportedly ending their online sales partnership after the experiment didn’t deliver car buyers to dealers and led to some confusion.

According to the Wall Street Journal, the seven-week eBay experiment for GM is ending. Why? The marketplace didn’t move vehicles.

Among the potential reasons:

  • Consumers were confused about opening bids;
  • Sales leads were disappointing;
  • Dealers garnered interest, but little else.

Source: GM, eBay pull plug on online car sales: Was it too early? on Smart Planet

Larry DignanLarry Dignan is Editor in Chief of ZDNet and Editorial Director of ZDNet sister site TechRepublic. See his full profile and disclosure of his industry affiliations.

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