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February 21st, 2008

Will you trust your medical information to Google?

Posted by Larry Dignan @ 2:43 am

Categories: General, Google, Microsoft, Web Technology

Tags: Google Inc., Interoperability, Goal, Personal Health Record, Cleveland Clinic, Larry Dignan

The Cleveland Clinic has announced a partnership with Google that will essentially be a soft launch of the long-awaited Google Health personal health record service. Privacy concerns may not be too far behind.

According to a statement, Google will help the Cleveland Clinic to offer personal health records (PHRs), which are medical data warehouses that allow you to share your information with physicians or anyone else you trust.

The Cleveland Clinic already has a PHR system dubbed eCleveland Clinic MyChart that has 100,000 patients enrolled. The Google effort is a pilot within that system–there are a bevy of lesser known software companies that provide PHR systems. Under the Google pilot the Cleveland Clinic will sign up 1,500 to 10,000 patients. The goal is to test secure exchange of data such as prescriptions, allergies and other relevant data.

For Google, the pilot is a good test. If these Web-based PHR systems are going to work they are going to have to play nice with existing systems already in place. Interoperability has been an issue in the PHR market, which is why folks like Google and Microsoft, which has already launched HealthVault have an opening.

The concept of a PHR system makes a lot of sense, but there are key differences between the profiles offered by Google and Microsoft and systems from hospitals. The biggest one: These PHR services from the likes of Google, Microsoft and RevolutionHealth aren’t covered by HIPAA (the Health Insurance Portability and Accountability Act). HIPAA, passed in 1996, created standards for electronic health care transactions and addressed security and privacy issues.

Since the portals behind PHRs don’t technically own the data–since the user picks and chooses what to put into the repository–there are no HIPAA requirements. Data brokers and medical institutions have HIPAA requirements.

In a nutshell, these newfangled PHR systems give you some privacy protection but it’s just what’s covered in each company’s privacy policy. To me that’s a pretty big difference. The general Techmeme reaction is that you shouldn’t sign up if you’re worried about privacy. That’s true, but don’t be surprised if these efforts become HIPAA fodder in the future.

In a Knowledge@Wharton article discussing the PHR issue following Microsoft’s HealthVault launch Anita Allen, a law professor at the University of Pennsylvania said the following.

“I think it’s a great idea to enable consumers to maintain their own health information. But when they do that and use third party providers, they are taking risks. One can enter a contract with a firm and use a service, but that means you have to trust the party — Google, Microsoft or anyone else. Also, realize that other parties, including the government, may have access to that data under subpoena power. Companies can make promises, but they may not be able to keep the government out of your business.”

That’s good food for thought as these Web PHR efforts roll out.

Larry DignanLarry Dignan is Editor in Chief of ZDNet and Editorial Director of ZDNet sister site TechRepublic. See his full profile and disclosure of his industry affiliations.

For daily updates, follow Larry on Twitter.

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  • Talkback
  • Most Recent of 73 Talkback(s)
RE: Will you trust your medical information to Google?
NO
Hell NO
NO Way
No how
not in my lifetime
2 chances, slim and NIL

Any questions?... (Read the rest)
Posted by: Tom in Toronto Posted on: 03/05/08 You are currently: a Guest | | Terms of Use
What makes you think we have a choice?  Yagotta B. Kidding | 02/21/08
Unfortunate, but true  Taz_z | 02/21/08
Google already does this to content of Gmail messages  killerbunny | 02/21/08
POW! BANG! Next question.  Professor8 | 02/22/08
good reason for competition in health care  tahoe_blue | 02/23/08
No all you gotta do is...  fredfarkwater@... | 02/26/08
RE: Will you trust your medical information to Google?  Dario Cukier | 02/21/08
I would refuse to allow MS to collect the info  dfolk | 02/21/08
helpful if Google customized medical ads to your medical record?  killerbunny | 02/21/08
Mr K Bunny  dfolk | 02/21/08
lesser of two evils?  brokndodge@... | 02/21/08
don't let the "Don't do evil" / "Do no evil" slogan fool you  killerbunny | 02/21/08
Think of what the big differences are  GuidingLight | 02/21/08
Sucker...  socialism=nowhere | 02/21/08
Oops doo late...and I think you need your medication  socialism=nowhere | 02/21/08
Big talk  Yagotta B. Kidding | 02/21/08
As many would absolutelly refuse to allow Google to collect the info  GuidingLight | 02/21/08
data is the new gold and Google is the new information quasi-monopoly  killerbunny | 02/21/08
Welcome to the future...  jasonp@... | 02/21/08
I should clarify my remark  GuidingLight | 02/21/08
unfortunately, average user thinks Google is harmless, benevolent  killerbunny | 02/21/08
Yep...and the fool that believes Google is  socialism=nowhere | 02/21/08
let's inform our physicians about advantages/risks of record providers  killerbunny | 02/21/08
Google  polkrussel@... | 02/21/08
...and the tooth fairy and Santa Clause do exist.  socialism=nowhere | 02/21/08
no data is confidential  keith.wiley@... | 02/22/08
Google will try to mine my own medical record, then present ads  killerbunny | 02/21/08
MedicalRecords247.com  andrew@... | 02/21/08
RE: Will you trust your medical information to Google?  mdreer@... | 02/21/08
Not impressed with On-line Personal Medical Information Repositories  Dr_Zinj | 02/21/08
That is a tongue-in-cheek question.... right?  Mr_Wizard | 02/21/08
Rather google than the Evil Empire  Jeremy W | 02/21/08
No! It is merely the difference....  Mr_Wizard | 02/21/08
AMEN!...  socialism=nowhere | 02/21/08
So you think. Do you really know what  socialism=nowhere | 02/21/08
More useless bloat from JW  GuidingLight | 02/21/08
RE: Will you trust your medical information to Google?  DanaBlankenhornZDNet Moderator | 02/21/08
NOT A CHANCE IN HELL...  IT_Guy_z | 02/21/08
3rd Parties Handling Medical data is a recipe for disaster  ThePrairiePrankster | 02/21/08
NO  jfp | 02/21/08
No * 10^3  Lizzie_B | 02/21/08
RE: Will you trust your medical information to Google?  llst@... | 02/21/08
no way i'd ever let them...  USArcher | 02/21/08
RE: Will you trust your medical information to Google?  jorjitop | 02/21/08
Centralized Data = Help with Disaster Control/Cost Control  sylvenwolf@... | 02/21/08
isn't the Google account email and password secure enough?  killerbunny | 02/21/08
Better Google than Microsoft MSN  usarcomputertec | 02/21/08
As far as you know...  socialism=nowhere | 02/21/08
HAIL No !  BitTwiddler | 02/21/08
Yes, I'm a Ron Paul fan, too :B-)  Professor8 | 02/22/08
Two misconceptions  danculley | 02/21/08
thanks for the clarifications  killerbunny | 02/21/08
May as well publish your med records in your blog.  kraterz | 02/21/08
RE: Will you trust your medical information to Google?  andrew@... | 02/21/08
I don't trust my med info with my doctors' offices  Professor8 | 02/22/08
Hippocratic oath  Professor8 | 02/22/08
RE: why not  Gnat View | 02/22/08
Here's why not...  fire1 | 02/22/08
right, so you just want to  JamesDoyle | 02/22/08
ALL YOUR RECORDS BELONG TO US  rjudd01@... | 02/22/08
re: Privacy - so what  murphbil | 02/22/08
New DATA GOLDMINE for GOOGLE and "Partners"!  blc1839 | 02/22/08
RE: Will you trust your medical information to Google?  Sheeva | 02/23/08
Privacy Contracts for Patients  benjaminwright75205 | 02/25/08
RE: Will you trust your medical information to Google?  mindnova | 02/25/08
RE: Will you trust your medical information to Google?  pwahlrab@... | 02/25/08
Use a different search engine a day to keep...  mikifinaz1@... | 02/25/08
to answer the question simply--- NO. (nt)  jmelnik | 02/26/08
RE: Will you trust your medical information to Google?  atari8bit@... | 02/26/08
And for the 40th time if you...  fredfarkwater@... | 02/26/08
RE: Will you trust your medical information to Google?  007miltwilson@... | 02/26/08
RE: Will you trust your medical information to Google?  pandos | 02/27/08
RE: Will you trust your medical information to Google?  Tom in Toronto | 03/05/08

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