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June 22nd, 2008

The harsh reality of suburban broadband

Posted by Jason Perlow @ 8:27 am

Categories: AT&T, Broadband, General, IP Telephony, VOIP, Verizon

Tags: Cable Modem, Phone, Verizon Communications Inc., Broadband, Network Technology, Broadband Internet, Modems, Cable, Telecommunications, Networking

Like millions of other Americans and many of New York City’s “bridge and tunnel” crowd, I live in the ‘burbs. While I do a great deal of travel for my full time job, I am also classified as a “mobile” employee, so I’m not formally attached to an office — I’ve been issued a company laptop and they pay my monthly broadband, cellular and phone bills, which are in the form of an AT&T Callvantage VOIP account.

broadband.jpgCurrently, I’m a cable modem subscriber. I pay approximately $65.00 per month for Optimum Online’s  boost plan,  which gives you up to 5Mbps/30Mbps in theoretical upstream and downstream bandwidth. In practice, however, I’ve become accustomed to a number of service interruptions, where my broadband can go down for hours at a time, and days where the local XBOX kiddies and torrenters are clearly over-saturating the network. But I tolerate this because I have very few options for broadband in my immediate area.

Recently, I got a note from my employer that they would only cover part of the cost of what I was currently paying for my broadband — so I’d have to eat the rest of the bill myself. Well, in order to try to bring my costs down, I investigated the possibility of either ratcheting my cable plan down, which would cut 15 bucks a month, or going with an alternate broadband method, Verizon DSL. Verizon DSL costs $40 a month in my area, so that would just about exactly cover the costs.

Of course, what I really wanted was FIOS. For about the same or a little less than what I was currently paying Optimum Online for, I could get fiber optics direct into the house. I could stop paying DirecTV my $100 plus per month in subscriber bills, get HDTV content and super high speed Internet at the same time, for less of the cost of my cable modem connection and satellite dish.

jersey-broadband.jpg The reality of the situation, however, is completely different from the Star Trek technology that Verizon says we’re all going to be getting soon.

In the suburban northern New Jersey town that I live in, we have telephony infrastructure that is absolutely ancient. This is par for the course for many communities all over the United States. We have copper wire dating back to the 1950’s, with junction boxes to match. Most of our telephone wiring is on good ‘ol telephone poles, a lot of them still made out of wood. Now, understand that I don’t live in Mayberry — I live a whole 30 minutes driving time and eight miles from Midtown Manhattan, and I can get to a Yankees game or the Belmont section of the Bronx (my favorite NYC Italian dining destination) in about 20-25 minutes if there isn’t any traffic.

To make matters worse, we’ve got a shortage of Central Offices and POPs in suburbia. I may happen to live in a really nice town where our yearly real estate taxes are out the ying yang, but the closest CO to my house is in Englewood, NJ, and that’s 17,000 feet away as the crow flies. Fiber? HA! They’d have to string it on the existing telephone poles or start jackhammering the streets — and I hardly think my town would go for that, given how obstructive they’ve been to simple matters like not allowing the  abundant local Orthodox Jews to run something simple as a string eruv demarcation line on the telephone posts to symbolically partition their community. So fiber optics? I suspect that is going to take a very, very long time before we see anything like that.

zd-speedtest.jpgJust for kicks, I decided to order a Verizon Online DSL account. Granted, the provisioning was extremely easy — I ordered it online, and within a few days, they sent me my modem device, line filters, and notified me that my service was activated. Over this last weekend, I decided to give it a whirl. As you can see, when you are more than a few thousand feet away from a CO, you get some major performance degradation, and is a far cry from the 1.5Mbps they advertise. Oh, I’m sure there are parts of the country where people are getting super fast SDSL and ADSL lines and getting effective bandwidth in the multiples of megabits, but this isn’t Northern California or the Pacific Northwest where the infrastructure is pretty new, or in a major city where you can run abundant dark fiber or new copper from underneath the streets into a multiplexer box that serves an entire high-rise. But I won’t be dumping my Optimum Online account anytime soon.

Are you stuck in Suburban broadband hell? Talk Back and let me know. 

The postings and opinions on this blog are my own and don’t necessarily represent IBM’s positions, strategies or opinions.

Jason Perlow is a technologist with over two decades of experience integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. See his full profile and disclosure of his industry affiliations.

  • Talkback
  • Most Recent of 120 Talkback(s)
RE: Free Internet from cell Towers!?
Free Internet from cell Towers!? (Read the rest)
Posted by: net2j@... Posted on: 08/04/08 You are currently: a Guest | | Terms of Use
i live in parsippany  reverseswing | 06/22/08
The thing about cable  jperlowZDNet Moderator | 06/22/08
probably true  reverseswing | 06/22/08
Actually it is probably  kweebia | 06/22/08
RE: The harsh reality of suburban broadband  drtoca | 06/22/08
Not necessarily better  jperlowZDNet Moderator | 06/22/08
Not easier  drtoca | 06/22/08
Tell me about it!  iwontliveinfear@... | 06/23/08
Just pay for Optimum and stop complaining  Joezeph | 06/22/08
I am...  jperlowZDNet Moderator | 06/22/08
Jason...  D. T. Schmitz | 06/22/08
BPL  Steve Stone | 06/22/08
Re: broadband over powerlines  dinosaur_z | 06/23/08
DSL In WV  ktechman | 06/27/08
Question about consolidation  acwhite86@... | 06/23/08
RE: The harsh reality of suburban broadband  jbower1950 | 06/22/08
You assume that they wouldn't have stagnated  voyager529 | 06/22/08
Why assume they would have stagnated?  PMDubuc | 06/23/08
Theory of competition  jbower1950 | 06/23/08
Suburban Com. Hell  LucienS | 07/15/08
RE: The harsh reality of suburban broadband  Roger_Jennings | 06/22/08
Feedback from a ZDNet reader  jperlowZDNet Moderator | 06/22/08
Town may not be able to stop a utility  aep528 | 06/22/08
If your town is the one obstructing FIOS  fazalmajid | 06/22/08
Town government does have some influence  slumgullion | 07/07/08
RE: The harsh reality of suburban broadband  BLBdeliver | 06/22/08
Be glad you have telephone poles  croberts | 06/22/08
That may be true but...  RocketEater | 06/23/08
Yes, squirrels, too  boxplayer | 06/23/08
Conduit Can Do It  boxplayer | 06/23/08
We do Live in a subdivision.  ed.thompson@... | 06/23/08
RE: The harsh reality of suburban broadband  vmirchan | 06/23/08
Have Fios and Love it  jfp | 06/23/08
RE: The harsh reality of suburban broadband  slevy1@... | 06/23/08
Worse, I can't even get DSL  hatster | 06/23/08
How about rural dial up or satellite rip offs.  mindnova | 06/23/08
I'm in the same boat  msflinx@... | 06/23/08
rural dial up or satellite rip offs  montill | 06/23/08
Not just rural...  RatVega | 06/23/08
Hughes is the only option here  jonniva | 06/23/08
Comcrap and DSL - Both Poor  Hal_9001 | 06/23/08
Document and Escalate the Problem  panzrwagn@... | 06/23/08
RE: The harsh reality of suburban broadband  topsight | 06/23/08
Sorry if I don't feel your pain  dacker@... | 06/23/08
FIOS available in your area...NOT  ltibbett | 06/23/08
Another Illinoian  grandjem | 06/29/08
Whine whine whine.  frgough | 06/23/08
Government buildout  geblack | 06/23/08
Yes, bring back the Bell System  PMDubuc | 06/23/08
Yes, bring back the Bell System  jcur1@... | 06/23/08
Bell South  gtg781w | 06/23/08
Ma Bell was a B*tch  geedavey@... | 06/23/08
This is the way the government ran Ma Bell  PMDubuc | 06/23/08
Yes  jbower1950 | 06/23/08
What happened to education in this country?  stano360 | 06/23/08
RE: The harsh reality of suburban broadband  edric@... | 06/23/08
RE: The harsh reality of suburban broadband  patrickd26 | 06/23/08
wires and cables ultimately too expensive  pikeman666@... | 06/23/08
RE: The harsh reality of suburban broadband  waynezimsr@... | 06/23/08
Short term agro, long term happiness!  ivorja@... | 06/23/08
RE: The harsh reality of suburban broadband  aatat@... | 06/23/08
RE: The harsh reality of no Broadband  lcarliner@... | 06/23/08
You just described 95% of the country.  No_Ax_to_Grind | 06/23/08
RE: The harsh reality of suburban broadband  bentonbill@... | 06/23/08
RE: The harsh reality of suburban broadband  ehhs62@... | 06/23/08
Community Leadership Matters  boxplayer | 06/23/08
RE: The harsh reality of suburban broadband  ehhs62@... | 06/23/08
Move to Korea (I did)  BullDawg  | 06/23/08
Dude, I may actually consider this.  jperlowZDNet Moderator | 06/23/08
RE: The harsh reality of suburban broadband  royha1@... | 06/23/08
RE: The harsh reality of suburban broadband  jhsu@... | 06/23/08
Hell, No I don't think so.  justbob | 06/23/08
Another NJ Suburb heard from  hamiltonia | 06/23/08
9KBPS  Random Thoughts | 06/23/08
Fiber is not all it's cracked up to be....  Narg | 06/23/08
RE: The harsh reality of suburban broadband  alliso1240@... | 06/23/08
RE: The harsh reality of suburban broadband  msd1107 | 06/23/08
Options for Verizon DSL  RW_z | 06/23/08
Options for Verizon DSL  dianecmiles@... | 06/23/08
Was in that boat  gsteck | 06/23/08
posted in wrong place  gsteck | 06/23/08
RE: The harsh reality of suburban broadband  Badgered | 06/23/08
RE: The harsh reality of suburban broadband  dinosaur_z | 06/23/08
The harsh reality of suburbia, period  acwhite86@... | 06/23/08
I'm in Cincinnati  wolf_z | 06/23/08
RE: The harsh reality of suburban broadband  lalmeda714@... | 06/23/08
The reason you don't have fios.  Spiritusindomit@... | 06/23/08
RE: The harsh reality of suburban broadband  elgoldyn@... | 06/23/08
RE: The harsh reality of suburban broadband  TurboFord | 06/23/08
went wireless, love it  coffeeshark | 06/23/08
RE: The harsh reality of suburban broadband  Don Bateman | 06/23/08
RE: The harsh reality of suburban broadband  pfroehle@... | 06/23/08
Still Waiting On Verizon FIOS  itanalyst2@... | 06/23/08
RE: The harsh reality of suburban broadband  Darkamster2004 | 06/23/08
Stop the FUD!  stano360 | 06/23/08
Suburban Broadband ?  roadie33 | 06/23/08
RE: The harsh reality of suburban broadband  phatkat | 06/23/08
RE: The harsh reality of suburban broadband  tubiak@... | 06/23/08
The harsh reality 5GB for $80 in New Zealand  bolscher@... | 06/23/08
RE: The harsh reality of suburban broadband  Aesculapian | 06/23/08
RE: The harsh reality of suburban broadband  deando_au | 06/23/08
RE: The harsh reality of suburban broadband  deando_au | 06/23/08
RE: The harsh reality of suburban broadband  WATKINS12@... | 06/23/08
RE: The harsh reality of suburban broadband  Beardie_Express@... | 06/23/08
RE: The harsh reality of suburban broadband  Beardie_Express@... | 06/23/08
RE: The harsh reality of suburban broadband  Crossfire | 06/24/08
RE: The harsh reality of suburban broadband  hamiltom | 06/24/08
RE: The harsh reality of suburban broadband  obxman1962@... | 06/24/08
RE: The harsh reality of suburban broadband  naxgb | 06/25/08
RE: The harsh reality of suburban broadband  jimas | 06/25/08
One theory on why American broadband is so bad.  pfyearwood | 06/25/08
RE: The harsh reality of suburban broadband  sloguy2@... | 06/25/08
Don't complaint...  gesi28@... | 06/27/08
RE: The harsh reality of suburban broadband  silverdragoonwar | 07/17/08
the sweet reality of FIOS  eggmanbubbagee@... | 07/17/08
Wimax  jabailo1 | 08/01/08
RE: The harsh reality of suburban broadband  rlesmann@... | 08/01/08
RE: The harsh reality of suburban broadband  jas-matt@... | 08/01/08
RE: The harsh reality of suburban broadband  net2j@... | 08/04/08
RE: Free Internet from cell Towers!?  net2j@... | 08/04/08

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