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August 7th, 2008

A look at risk-reward: Apple may nuke apps on your iPhone remotely

Posted by Larry Dignan @ 4:09 am

Categories: Apple, General, Mobile, Personal Technology, iPhone

Tags: apple iphone, apple inc., 3g, tools & techniques, cellular phones, consumer electronics, personal technology, management, larry dignan

Apple apparently can disable App Store software remotely on your iPhone 3G. The iPhone calls home and poof the application is nuked.

Needless to say that this has caused a bit of a blog ruckus (Techmeme). MacRumors notes that Apple has come under fire for removing App Store software without notification and the ability to simply deauthorize apps already installed on an iPhone is worrisome. iPhone Atlas points out that Jonathan Zdziarski found Apple’s blacklist in a forensic analysis of the iPhone 3G.

Is this something to be outraged about? Yes, it’s creepy that iPhone can phone home and deactivate your apps, but the risk-reward is clearly in Apple’s favor. Let’s recap:

Risk: You deactivate apps and annoy customers. Impact: Minimal. iPhone customers will stick.

Reward: By having this deactivation “feature” Apple garners some enterprise credibility. Yes, it’s DRM run amok, but if you’re a company you like a little remote wiping action.

Reward: Apple has some control over security. Let’s face it folks. QuickTime and Safari aren’t the most secure applications every written. Apple is a big target. And a malicious app disguised as a legit piece of software could iBrick the iPhone army. That’s a dangerous scenario for Apple considering the company has had its hiccups (MobileMe anyone?).

Reward: Apple has a reputation to maintain. Apple is a walled garden. You get integrated hardware and software and a great interface. Apple controls everything. That’s part of the deal. If blacklisted applications were to diminish the Apple experience with crappy software a lot of the company’s secret sauce would be wasted.

Add it up and the reward category wins 3 to 1 over risk. Now Apple could revise its blacklist after complaints, but assuming the company doesn’t abuse its privileges the remote nuking capability may not be such a bad idea. As usual though, Apple operates in its own universe. Just imagine if Microsoft had a blacklist of apps and could nuke software remotely.

Larry DignanLarry Dignan is Editor in Chief of ZDNet and Editorial Director of ZDNet sister site TechRepublic. See his full profile and disclosure of his industry affiliations.

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  • Talkback
  • Most Recent of 157 Talkback(s)
No Excuses
This behavior from Apple is simply unacceptable.

Apple customers need to complain. Loudly.

If Apple customers do not receive proper redress for their losses, they should file online com... (Read the rest)
Posted by: Cardhu Posted on: 09/22/08 You are currently: a Guest | | Terms of Use
Your argument sounds fine...  Sleeper Service | 08/07/08
Big Brother  daMan25 | 08/07/08
RE: Big Brother  granchingon | 08/07/08
Crap  Information_z | 08/29/08
Until You Started w/the "Dems=Nanny State" Bilge  drprod@... | 08/07/08
Thank you.  deedeedubya | 08/07/08
Big Bother, you mean!  Master Dave | 08/07/08
Indeed  petit@... | 08/08/08
Proper Grammer?  pmcm | 08/08/08
You need to review a grammar book  alaniane@... | 08/08/08
Oh please. It's just a phone.  techrepublic@... | 08/22/08
Missing the point...  Information_z | 08/29/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  rktechhead | 08/07/08
Funny you should mention  btidwell | 08/07/08
Microsoft already can  frgough | 08/07/08
Which Apple can do with their products too  Sleeper Service | 08/07/08
MSFT has had this for years...  dontcare2345456 | 08/07/08
It is not suprising  btidwell | 08/07/08
Exactly  Cayble | 08/07/08
Read before writing  frabjous | 08/07/08
I did read, apparently you didn't.  Cayble | 08/08/08
Say like a VOIP application.  techrepublic@... | 08/22/08
A large difference here  GuidingLight | 08/07/08
Are you trying to say...  vulpine@... | 08/07/08
Bad Example  brendan@... | 08/07/08
I might accept that...  vulpine@... | 08/07/08
Huh?  USTechHead | 08/07/08
You have to remember he's using a Mac and Office 2008  alaniane@... | 08/07/08
Really?  LiquidLearner | 08/07/08
You seem to have forgotten  don3605 | 08/08/08
And how is this different...  Rick_K | 08/07/08
Yes, we know...  Sleeper Service | 08/08/08
You really should...  Rick_K | 08/07/08
No, it would be illegal for them to do that  mdemuth | 08/07/08
Rule #1  tikigawd | 08/07/08
Good point  John L. Ries | 08/07/08
Not the same thing  pllamonica@... | 08/08/08
Would you rather trust...  arminw | 08/11/08
many of us  rtk | 08/11/08
Isn't it amazing  Mahegan | 08/08/08
You CAN vote with...  arminw | 08/11/08
Agree!!  bharatgoyal | 08/07/08
"Apple comes out with a Cheaper 3G phone"  JustMeUK | 08/07/08
"Apple comes out with a Cheaper 3G phone"  vulpine@... | 08/07/08
That makes perfect sense  tikigawd | 08/07/08
How about I detail this for you?  vulpine@... | 08/07/08
RE:How about I detail this for you?  brendan@... | 08/07/08
Almost valid point  vulpine@... | 08/07/08
Office .docx to .doc saving simple as could be.  Cayble | 08/07/08
Look again  frabjous | 08/07/08
@ Cayble: Not quite so...  Wolfie2K3 | 08/08/08
Oh, man...  laura.b | 08/08/08
According to MacWorld  alaniane@... | 08/08/08
more blah  tikigawd | 08/07/08
Except...  LiquidLearner | 08/07/08
You seem to have missed the point...  Sleeper Service | 08/07/08
In fact...  Wolfie2K3 | 08/08/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  elvis lazarus | 08/07/08
"With every new technology...  vulpine@... | 08/07/08
I'll tell you why its a bad thing to eliminate malware  alaniane@... | 08/07/08
Why research malware...  arminw | 08/11/08
wahuh?!?  rtk | 08/11/08
You're defending  LiquidLearner | 08/07/08
Question  laura.b | 08/08/08
For crying out loud.  frgough | 08/07/08
Uh...  Sleeper Service | 08/07/08
Thankfully  tracy anne | 08/08/08
If the owner can wipe...  arminw | 08/11/08
There have been dozens ....  ShadeTree | 08/07/08
Apple can remotely shut down your iMac  GuidingLight | 08/07/08
Let's say that Microsoft throws that switch  alaniane@... | 08/07/08
Samba doesn't read NTFS nor is Samba necessary for Linux to read NTFS.  deedeedubya | 08/08/08
Thanks I didn't know that  alaniane@... | 08/08/08
If people are dumb enough to buy it...  John L. Ries | 08/07/08
Question:  tikigawd | 08/07/08
Assertion of "property rights"  John L. Ries | 08/07/08
bravo to this!  unclefixer@... | 08/07/08
Scary thought  LiquidLearner | 08/07/08
MS has never removed apps  tikigawd | 08/07/08
I think...  John L. Ries | 08/07/08
Wow, what a lealp  frabjous | 08/07/08
Just presenting a possible reason  tikigawd | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  witfal | 08/07/08
LOL!  Sleeper Service | 08/07/08
BSODs don't nuke apps. Harddisk platter crashing  alaniane@... | 08/07/08
Terrible article  That'sHedley | 08/07/08
Don't worry about it.  frgough | 08/07/08
You forgot a risk  alaniane@... | 08/07/08
The real questions are  John L. Ries | 08/07/08
No Loss to Apple  iTeaBoy | 08/07/08
A rather emotional rant by iTB...  vulpine@... | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  upny27@... | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  turwaith | 08/07/08
Reality Check  RichardKristin1 | 08/07/08
AV software  alaniane@... | 08/07/08
They don't want the App Store...  deedeedubya | 08/08/08
Enterprise Credibility? Please....  UncleBubba | 08/07/08
Sheesh Uncle Bubba  Larry DignanZDNet Moderator | 08/07/08
Some people miss your humor  Timpraetor | 08/07/08
Revenue grossing tactics?  bharatgoyal | 08/07/08
You buy on your account  turwaith | 08/07/08
Do they refund the purchase price?  bbasel@... | 08/07/08
Enterprise Credibility?  union pier | 08/07/08
Just one more reason...  Henrik Moller | 08/07/08
I have to ask...  vulpine@... | 08/07/08
There's nothing on any of my computers...  Henrik Moller | 08/07/08
I refuse to trade my freedom for a cool phone.  deedeedubya | 08/08/08
RE: Just Another Reason To Use WM  union pier | 08/07/08
You mean WM works?  vulpine@... | 08/07/08
The point isn't whether WM is easy to use.  deedeedubya | 08/08/08
Cheaper iPhone  cruzdude | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  Mister Snitch | 08/07/08
You are exactly correct. So I don't, anymore.  invmgr@... | 08/07/08
Interesting you should complain like that...  vulpine@... | 08/07/08
Your experience doesn't necessarily  alaniane@... | 08/07/08
Thank you, Mister Snitch.  Sleeper Service | 08/07/08
Do you own an iPhone?  Timpraetor | 08/07/08
Eventually the control will be over everything else..  deedeedubya | 08/08/08
Linux doesn't have this overbearing control...  deedeedubya | 08/08/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  sjones@... | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  Timpraetor | 08/07/08
Monopoly run amok  mkpelletier@... | 08/07/08
It's own universe??  techboy_z | 08/07/08
Yet Another Reason I Don't Have The IPhone  itanalyst2@... | 08/07/08
RE: Big Brother  granchingon | 08/07/08
RE: What a biased article.  Bozzer | 08/07/08
IPhone? No thanks.  LANdude | 08/07/08
Yet another reason not to buy an iPhone  John L. Ries | 08/07/08
You mean you're not...  Henrik Moller | 08/07/08
I can't aford iPhone - Now Glad!  madrucke@... | 08/07/08
Read before writing  frabjous | 08/07/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  ajannell@... | 08/07/08
Spin this however you like Larry, but the reality is...  omdguy | 08/07/08
The point is......  chaz15 | 08/07/08
RE: A look at risk-reward: I'll stick with Palm  rightwingnutter | 08/07/08
I have a Treo and...  deedeedubya | 08/08/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  deowll | 08/07/08
You gotta be joking?  Skullet | 08/07/08
"Trusted computing" returns!  Master Dave | 08/07/08
There is no iPhone in my future.  deedeedubya | 08/08/08
Nor mine  tracy anne | 08/08/08
Anyone stupid enough to buy an iPhone.....  GOTBO | 08/08/08
Chicken Licken: the sky is falling!  Steve4Fluff | 08/08/08
You need to re-read the argument  alaniane@... | 08/08/08
Re:You need to re-read the argument  Steve4Fluff | 08/09/08
You make an assumption  alaniane@... | 08/11/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  longzoo | 08/08/08
1984 Apple Commercial.... hmmm.....  Narg | 08/08/08
a phone is a "phone" darn it!  opcom | 08/08/08
You pick your poison  gsomers@... | 08/08/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  CaryRW@... | 08/08/08
yikes.. that's unsettling  Hobyx | 08/08/08
Sounds like an Urban Legend to me. nt  ThereThere | 08/09/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  dad2ways | 08/09/08
RE: A look at risk-reward: Apple may nuke apps on your iPhone remotely  jfreedle2@... | 08/10/08
Just one time  ColDave | 09/02/08
No Excuses  Cardhu | 09/22/08

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