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January 23rd, 2007

Verizon's Navigation service reminds me of how dumb my smartphone (Moto Q) is

Posted by David Berlind @ 8:58 am

Categories: General, Mobile, Motorola Q Review, Personal Technology, Telephony, Wired & Wireless

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Here's a partial screen shot of the advertisement that showed up in my inbox today:

A fourteen day free trial from a wireless provider that makes millions? How generous of Verizon Wireless to offer me a free service that it can start billing me for even before my next bill arrives. Here's the catch.  As you can see from the the other partial screen shot (right), I can elect to be billed $2.99 on a daily basis for the service (assumption: like a day pass on a WiFi-provider's network, you don't pay on the days you don't use the service) OR I can pay $9.99 per month. 

I guess it depends on how often you need directions on your cell phone. If you're inclined to use a service like this at all, it hardly seem worthwhile to take the $2.99 option. If you take the $9.99 option and your wireless carrier starts billing for it in the middle of a billing cycle, is it really a free trial? $2.99? Isn't that what some carriers charge for ringtones (a few bars of your favorite song) when the same song can be purchased in its entirety for 99 cents? Oh yeah, the carriers often disable the ability to create your own ringtones from music you already "own."

Alright. So maybe some of you would opt for the $2.99 option based on only occasional use. I can see that. Another fine print item missing from the ad is that not all phones are supported. My wife and I have both of our phones under the same account and I'm assuming the only reason I received this email is because somewhere in Verizon Wireless' systems, it noticed that one of the phones (my wife's Motorola Razr… see why I picked this over LG's VX8600) on our account is GPS-enabled.

That said, it was also an unpleasant reminder that my Motorola Q which supposed to be a smartphone has no friggin' clue where it is or what time zone it is in. Yes, I guess you can forgive Motorola for excluding GPS technology from some of its phones.  But, the fact that it doesn't pick up its clock time from the local regional network that's servicing it (like what happens with most "dumb" phones) is ridiculous (this "feature" is apparently driving other Q users nuts as well).

David Berlind has been Executive Editor at ZDNet since 1998 and has been a technology journalist since 1991. Although he can't respond to all e-mails, he reads them all. You can reach David at david.berlind AT cnet.com. If you don't want the content of your e-mail to turn up in a blog entry, make sure you say so. To the extent that most e-mail he receives looks to sway his opinion about something, he usually looks to pass those points of view onto ZDNet's audience members for their consideration . For disclosures on David's industry affiliations, click here.
  • Talkback
  • Most Recent of 10 Talkback(s)
Hardly...
A little over a month ago, I bought a Motorola A1200 phone. It's a LOT better in OH so many ways than the previous phones I've had. The radio used to connect to the towers is a LOT more reliable than ... (Read the rest)
Posted by: Wolfie2K3 Posted on: 01/25/07 You are currently: a Guest | | Terms of Use
Lesson is, never by a Motorola phone, EVER!  DarthRidiculous | 01/23/07
What, based on 1 issue with this model  John Zern | 01/23/07
More than one issue  tic swayback | 01/23/07
Agreed!  fondy | 01/24/07
I dunno...  Wolfie2K3 | 01/24/07
Hardly...  Wolfie2K3 | 01/25/07
corections  jasonconsoer@... | 01/23/07
CORRECTIONS  jasonconsoer@... | 01/23/07
The only reason to pick Verizon...  timbc | 01/24/07
i have verizon  bpcrow | 01/24/07

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