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July 23rd, 2009

The Ultimate Windows 7 Upgrade FAQ

Posted by Ed Bott @ 8:37 pm

Categories: Windows 7

Tags: Upgrade License, Microsoft Windows 7, Microsoft Windows, Operating Systems, Software, Ed Bott

[Update 26-Oct: Now that Windows 7 has been officially released, I have answers to some specific questions about what you can and can't do with upgrade media. For details, see Finally, some answers to Windows 7 upgrade questions.]

Almost exactly two years ago, I wrote about “Microsoft’s licensing mess.” Judging by my mailbag, nothing has changed in the meantime. Microsoft has done an exceptional job of designing Windows 7, but a terrible job of communicating how it will be sold. As Microsoft dribbles out details of the Windows 7 release schedule and product lineup, including pricing and upgrade offers, I’ve been deluged with questions from readers about whether they qualify for a Windows 7 upgrade and, if so, what’s the simplest, most cost-effective way to acquire it.

Before I dive into the Q&A section, it’s worth taking a second to clear up the source of much of the confusion I’m encountering. In the often bewildering world of Windows licensing, the word upgrade has two separate and distinct meanings. The first refers to the license that you purchase, which in turn allows you to run Windows on a specific PC. The second refers to a mode of setup, where you keep installed programs and personal data files while replacing the underlying operating system.

Confused? Let’s see if I can untangle things.

I’m currently running the Windows 7 Ultimate Release Candidate. What are my upgrade options?

From a licensing point of view, your installed copy of Windows is irrelevant. What matters is the sticker on the side of the PC. If you have a Certificate of Authenticity for Windows XP or Windows Vista on that computer (or a certificate of authenticity from a retail copy of Windows that has been assigned to that machine), you qualify for an upgrade license to any edition of Windows 7.

As for the installation itself, you are subject to the following technical limitations:

  • An upgrade installation is blocked on the RC build (7100). To perform an in-place upgrade, you must modify an installation file using the technique described here.
  • Because you are running Ultimate edition, your only option for an in-place upgrade is to install Windows 7 Ultimate edition.
  • You cannot change from Windows 7 x86 (32-bit) to x64 (64-bit) or vice versa. If you’ve been testing the 32-bit version and you want to go 64-bit, you’ll need to do a custom install.

I am currently running a licensed copy of Windows Vista Ultimate. Do I have to upgrade to Windows 7 Ultimate?

Again, there’s a two-part answer here. From a licensing point of view, you qualify for an upgrade license to any edition of Windows 7. As far as installing the upgrade, that’s another story. You can’t downgrade as part of an installation, so if you decide to move from Vista Ultimate to Windows 7 Home Premium or Professional, you’ll need to do a custom installation. You can upgrade from any lower version to the same edition or a higher one, with some exceptions. So if you’re  running Vista Home Premium, you can perform an upgrade to Windows 7 Home Premium or Ultimate. [Update: Microsoft has published several documents purporting to describe how upgrades will work and has retracted at least one of them. Until the final code is released, it's impossible to confirm which versions are correct.]

Is it fair that I have to pay the same price to upgrade from Windows Vista Ultimate as someone running Windows XP Home or Vista Home Basic?

No, it’s not fair. But the alternative would be ludicrously complicated.

What’s the difference between an OEM license, an upgrade license, a full license, and a volume license?

Can I just explain the infield fly rule? That would be easier. Seriously.

No? OK, fine:

  • An OEM Windows license is one that’s included with a new computer. The top 20 manufacturers get insanely great discounts on Windows compared to retail costs. This license is locked to the computer on which it’s installed.
  • A System Builder OEM license has a much lower discount but is still a pretty good deal with a new PC from a small system builder.
  • An upgrade license is a discounted retail copy of Windows that can only be installed on a system that already has an OEM or full license.
  • A full license is sold at retail and is intended for use on a computer that was not sold with Windows originally. The price is horrendously high.
  • Volume licenses are sold in bulk to corporate customers, in quantities of five or more at a time. A volume license is available as an upgrade only.

You keep mentioning a “custom installation.” Is that the same as a clean install?

Not exactly. A custom installation allows you to install Windows on a freshly formatted partition, which is the definition of a clean install. But you can also use a custom installation to set up Windows on a drive that already has Windows installed on it, without wiping out the previous installation. Your old system and data files go in a folder called Windows.old.

I’m running the Windows 7 RC. But the pre-order upgrade offer from Microsoft says I have to be running a genuine copy of Windows XP or Windows Vista. So do I have to pay full price and buy a full license?

No. You qualify for upgrade pricing (assuming that the system originally included a licensed copy of Windows XP or Vista and has a Certificate of Authenticity) but are free to do a custom installation.

I am using Windows Vista Home Basic now. How can I upgrade to Windows 7 Home Basic?

You can’t. At least, not if you live in the United States, Western Europe, Japan, Australia, New Zealand, or the rest of the “developed world.” Beginning with Windows 7, Home Basic is available only in so-called emerging markets.

How do I do a clean install without wiping out all my data?

No one knows yet. Microsoft has apparently changed the upgrade rules for Windows 7. When I get a chance to test the upgrade media, you’ll be the first to know.

If you’re confused about the differences between Windows 7 editions, be sure to check out From Starter to Ultimate: What’s really in each Windows 7 Edition? and Do you need more than Windows 7 Home Premium?

Ed BottEd Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. See his full profile and disclosure of his industry affiliations.

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  • Talkback
  • Most Recent of 134 Talkback(s)
RE: The Ultimate Windows 7 Upgrade FAQ
I have bought a 32bit upgrade version win7, but i want to use a 64 bit one. Can I dl a full version, and use the key of upgrade version one? Are there any method is valid to do so?

can you email me at : nulry@hotmail.com... (Read the rest)
Posted by: nulry Posted on: 10/29/09 You are currently: a Guest | | Terms of Use
Thanks! Handy guide to bookmark.  LeoD | 07/23/09
Typically from what I have seen  xXSpeedzXx | 07/24/09
Vista asked for my XP CD Key  BroGnorik | 07/24/09
Not how it works anymore.  Captiosus | 07/24/09
Not always how it worked back then either ...  nebrewfoz | 07/25/09
Of course, that didn't prove anything  Ed BottZDNet Moderator | 07/25/09
Bad Moon Risin'  rag@... | 07/24/09
Not so bad,,, actually  dtroyerSMU | 07/24/09
RE: The Ultimate Windows 7 Upgrade FAQ  lazygeisha | 07/23/09
Because there not stupid.  jdbukis@... | 07/24/09
the same kind of stuipd...  d.gruntled | 07/24/09
pot meet kettle  Salonikios | 07/24/09
Kettle  Red Elk | 07/27/09
Now that's funny right there... (nt)  faxmonkey | 09/15/09
there, they're, their  Seabee Smitty | 07/24/09
No need  TedKraan | 09/15/09
Microsoft does not WANT you to upgrade ...  mwagner@... | 07/24/09
Not true.  BroGnorik | 07/24/09
If this was the case...  jessiethe3rd | 07/25/09
RE: The Ultimate Windows 7 Upgrade FAQ  glawther | 07/24/09
Two things  Ed BottZDNet Moderator | 07/24/09
Is that legal?  NStalnecker | 07/24/09
as long as they aren't open and used  xXSpeedzXx | 07/24/09
Sure  Ed BottZDNet Moderator | 07/24/09
More misinformation from Ed.  Captiosus | 07/24/09
No misinformation  Ed BottZDNet Moderator | 07/24/09
I'd say...  ShadowGIATL | 07/25/09
Still undecided about what to do  glawther | 09/20/09
Answers  Ed BottZDNet Moderator | 09/20/09
Any word yet on dynamic disks?  Michael Kelly | 07/24/09
Not until I have released code  Ed BottZDNet Moderator | 07/24/09
Any word yet on Dynamic volumes?  RandyLyon | 09/06/09
Licensing may be the least of your worries  Chad_z | 07/24/09
Another Reason To Not Move To Vista or 7  itanalyst2@... | 07/24/09
Price is right rules  gnesterenko | 07/24/09
You Might Be Right...But Talk To The Feds...  itanalyst2@... | 07/24/09
A productivity suite is only productive...  Captiosus | 07/24/09
I'm guessing you haven't actually used Windows 7...  ShadowGIATL | 07/25/09
Win 7 SP1  polar_bare | 08/05/09
You are so wrong ...  mwagner@... | 09/15/09
A Few Reasons to Move  MadWhiteHatter | 07/24/09
Most Are Multi-Core Now  itanalyst2@... | 07/24/09
The economy is in recovery. It is time to ...  mwagner@... | 09/15/09
Ladies and Gentelmen welcome the fake Four Tops  windozefreak | 07/24/09
We are...  windozefreak | 07/24/09
Nice try!  blacksheepxlch | 07/26/09
(Ironically) the InformationWeek piece ...  mwagner@... | 09/15/09
How do I do a clean install without wiping out all my data?  Rick_R | 07/24/09
My plan precisely  gnesterenko | 07/24/09
consider file/transfer wizard...  ericesque | 07/24/09
Simpler solution  TheWerewolf | 07/24/09
Even simplier  BroGnorik | 07/24/09
What Is The Date Range???  itanalyst2@... | 07/24/09
Not Free....  htotten | 07/24/09
Is Free in most cases  TheWerewolf | 07/24/09
Only if you bought your machine very recently  de-void | 07/24/09
The Free Upgrade to Windows 7 ...  mwagner@... | 07/24/09
June 26 2009 - January 31 2010  Ed BottZDNet Moderator | 07/24/09
Great, Thanks Ed!  itanalyst2@... | 07/24/09
Qualifying PCs only  m.jackson@... | 07/24/09
Or a retail copy!  Ed BottZDNet Moderator | 07/25/09
Qualifying PC - your mileage may vary  Northlite | 07/26/09
That's why I included the link  Ed BottZDNet Moderator | 07/27/09
I think this is true ...  mwagner@... | 09/15/09
RE: The Ultimate Windows 7 Upgrade FAQ  nygaboy | 07/24/09
ZDNet Forums need a delete... happy  TheWerewolf | 07/24/09
The Free Windows Upgrade.  BroGnorik | 07/24/09
I think I qualify  zach31194 | 07/24/09
Answers  Ed BottZDNet Moderator | 07/25/09
By definition, you have an OEM version ...  mwagner@... | 09/15/09
RE: The Ultimate Windows 7 Upgrade FAQ  RocketEater | 07/24/09
windows 7 upgrade advisor tool  PCWizKidsTechTalk | 07/24/09
Just When I thought M$ Had Changed! grin  i2fun@... | 07/24/09
Ok.  Sleeper Service | 07/25/09
You Cared Enough! haha wink  i2fun@... | 07/27/09
RE: The Ultimate Windows 7 Upgrade FAQ  rwnoll@... | 07/24/09
You can do either.  BroGnorik | 07/24/09
edlin!  vettedave | 07/27/09
Vista to 7ista?  i2fun@... | 07/24/09
NOPE! You can legally upgrade from XP...  mwagner@... | 09/15/09
Upgrade is OK  Ed BottZDNet Moderator | 07/24/09
Grossly Overpaid? I wonder.  PedroTabs | 10/02/09
Good stuff  marks055@... | 07/24/09
Upgrade Workaround  cnfrisch | 07/24/09
Follow the link, Carey  Ed BottZDNet Moderator | 07/24/09
I preordered the Win7 Pro upgrade  Mac Hosehead | 07/24/09
Wow!  richdave | 07/24/09
Can I custom install to upgrade from Vista Ult 32bit to W7 Prof 64bit  sahild | 07/24/09
Oddly enough the answer is no  BroGnorik | 07/24/09
Not correct  Ed BottZDNet Moderator | 07/24/09
All editions include two DVDs  Ed BottZDNet Moderator | 07/24/09
Why do 7 RC users qualify for upgrade price?  eggmanbubbagee@... | 07/24/09
You're confused  Ed BottZDNet Moderator | 07/24/09
I see, but to clarify . . .  eggmanbubbagee@... | 07/26/09
No, I covered that explicitly  Ed BottZDNet Moderator | 07/26/09
ok  eggmanbubbagee@... | 07/26/09
Keep us posted  boony | 07/24/09
RE: The Ultimate Windows 7 Upgrade FAQ  jimk_z | 07/24/09
RE: The Ultimate Windows 7 Upgrade FAQ  happyjedi | 07/25/09
OEM licencing - a question  john.foggitt@... | 07/27/09
Replacement motherboard is new PC  Ed BottZDNet Moderator | 07/27/09
Depends on SLIC table  SCBright | 07/30/09
However, if you built it yourself...  fairportfan | 09/15/09
Awww - this is confusing  CounterEthicsCommissioner | 07/27/09
"Upgrade" means buying a new computer with Windows 7 on it...  brainiacsoc@... | 07/27/09
RE: The Ultimate Windows 7 Upgrade FAQ  bdegrande | 07/27/09
What's the question?  Ed BottZDNet Moderator | 07/27/09
RE: The Ultimate Windows 7 Upgrade FAQ  lalmeda714@... | 07/27/09
Ummm, still not clear about XP  3dguru | 07/27/09
Un-install / Reinstall?  softwareFlunky | 07/28/09
Retail yes, OEM no  Ed BottZDNet Moderator | 07/29/09
I ran out of XP licenses  softwareFlunky | 07/29/09
ran out of XP licenses?  ShadowGIATL | 07/30/09
You are buying a license not the software  softwareFlunky | 08/01/09
I have a question which way?  ramblnmn | 07/30/09
RE: The Ultimate Windows 7 Upgrade FAQ  ccutright | 07/30/09
RE: The Ultimate Windows 7 Upgrade FAQ  bachware | 07/30/09
RE: The Ultimate Windows 7 Upgrade FAQ  foxgloveaudio | 07/31/09
Upgrade to Windows 7 backed by a "vista upgrade" license key ?  gizmogizmo499 | 07/31/09
RE: The Ultimate Windows 7 Upgrade FAQ  jimmy22 | 08/03/09
Where did I ever say it was fair?  Ed BottZDNet Moderator | 08/04/09
RE: The Ultimate Windows 7 Upgrade FAQ  ramnet@... | 08/06/09
RE: The Ultimate Windows 7 Upgrade FAQ  ramnet@... | 08/06/09
Financial crisis with attitudes  arthurjackso | 08/06/09
RE: The Ultimate Windows 7 Upgrade FAQ  arthurjackso | 08/06/09
RE: The Ultimate Windows 7 Upgrade FAQ  Romano4444 | 08/07/09
Here is a smart upgrade tip folks.  rupaa62 | 09/14/09
Re second hard disk  Rick_R | 09/14/09
What if I like Vista Ultimate?  bearlyworking | 09/15/09
Will probably skip Win7 because  david@... | 09/15/09
Thanks for the info  Boot_Agnostic | 09/15/09
Upgrade Media  jps@... | 10/20/09
Nope  Ed BottZDNet Moderator | 10/20/09
RE: The Ultimate Windows 7 Upgrade FAQ  nulry | 10/29/09

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