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October 14th, 2009

Windows 7 in the real world: 10 PCs under the microscope

Posted by Ed Bott @ 2:37 pm

Categories: Hardware, Windows 7

Tags: Notebook, Dell Computer Corp., Media Center PC, PC, Driver, Microsoft Windows Vista, CableCard, Intel Core 2 Duo, RAM, Intel Corp.

When the slow-motion launch of Windows 7 finally ends and it hits store shelves next week, will it erase the memory of Windows Vista? Yes, it’s gotten good reviews in the run-up to its official release, but so did Windows Vista. Harry McCracken has put together a retrospective of those Vista reviews from late 2006 and early 2007 that’s well worth reading, and he closes his analysis with a warning about the need to postpone judgment until the product has been in the marketplace for a while: “There’s never been a new operating system that didn’t cause significant headaches for a meaningful (if, in the best cases, small) percentage of the people who installed it, and there’s never been one that wasn’t significantly improved by the first major round of post-release bug fixes.”

Absolutely right.

An operating system doesn’t exist in a vacuum. It is inexorably tied to CPUs and chipsets, storage controllers, display adapters, external peripherals, drivers, and third-party programs. Give me the right hardware and well-written drivers and I can make any modern OS (even the despised Windows Vista) run with impressive performance and reliability. Throw in a flaky motherboard, a bad BIOS, or a buggy driver, and your computing experience will quickly spiral into unpleasantness. One hopes that the PC industry learned the painful lessons of Vista and that the wave of new PCs that will begin shipping next week will be properly tuned to the new operating system.

In the meantime, I’ve done the next best thing. Over the past three months, I’ve been test-driving the final version of Windows 7 in my home and office on a variety of PCs, performing a variety of roles. The 10 systems I cover in this article include six desktops and four notebooks. All of them were put into service in January 2007 or later. For each one, I’ve listed the current hardware configuration, the price I paid (including upgrades), the version of Windows 7 currently installed, and whether I did a clean install or an upgrade. The PCs I looked at represent a cross-section of the market as it exists today, minus two extremes: I didn’t include any low-powered netbooks, and I left out high-powered gaming machines and workstations.

During the research for this article, I spent a lot of time looking at two numeric measurements you can find on any Windows system. One is the Windows Experience Index (WEI), which provides a broad-brush measure of performance. (You can read some overall conclusions about these systems in last week’s preview, Measuring Windows 7 performance.) The other is the stability index, a 1-10 rating found in the Reliability Monitor section of the Windows 7 Action Center. Overall, I discovered that the WEI actually does a pretty good job of predicting how a system will perform. As the detailed discussion on the next few pages makes clear, though, the stability index can be extremely misleading because of some curiosities in the way it makes its calculations.

In this article, I don’t talk much about the features and capabilities of Windows 7. Instead, the question I wanted to answer is the one that keeps Microsoft’s product managers awake at night: Will their new OS work properly on new PCs and upgraded machines? Will it make people happy? Or will it suffer from the crashes, glitches, and slow performance that doomed Vista in the six months after its launch?

The reports I’ve put together here are anecdotal, to be sure, but I hope that the range of hardware I’ve chosen will provide some good clues as to the experience most people can expect, especially when upgrading.

Page 2: A desktop workhorse This Dell XPS 420 is nearly two years old, but it has become my preferred PC. Here’s why.

Page 3: A very small desktop PC After it failed the Blu-ray performance test, this ultra-small Dell desktop found new life as a business machine.

Page 4: Two ultralight notebooks Two review units, a Lenovo X300 and a Sony VAIO TZ2000, were built for portability, not for speed. Which one gets better battery life?

Page 5: Notebooks for everyday use How well does multi-touch work? And how well does Windows 7 work on a 13-inch notebook with fast, modern components?

Page 6: Three Media Center PCs Despite its checkered reputation, Windows Vista was extremely reliable on a trio of Media Center PCs here, from Dell and HP. Windows 7 continues that tradition.

Page 7: Windows on a Mac Last month I started using a Mac part time so I could make informed comparisons with Windows 7. With a brand-new 2009 model, Windows 7 runs surprisingly well.

Next: A desktop workhorse –>

Pages: 1 2 3 4 5 6 7

Ed BottEd Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. See his full profile and disclosure of his industry affiliations.

Email Ed Bott

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  • Talkback
  • Most Recent of 170 Talkback(s)
Nope
But I could understand how someone might come to that conclusion if they, you know, didn't actually read the post.... (Read the rest)
Posted by: Ed Bott Posted on: 11/24/09  (Edited: 11/24/09 @ 06:43) You are currently: a Guest | | Terms of Use
Intel Drivers  GoodThings2Life | 10/14/09
Right, with one small correction  Ed BottZDNet Moderator | 10/14/09
NO! to drivers from Windows Update  pauliusp | 10/14/09
Not true  Ed BottZDNet Moderator | 10/14/09
Maybe, maybe not  bmgoodman | 10/15/09
Your judging WU on your experience during Win7 Beta?  de-void | 10/15/09
RTM, not beta  bmgoodman | 10/15/09
It wasn't WU ... it was the BETA driver ...  de-void | 10/22/09
I am riding with Windows XP Pro past October 2010  3JG Productions Network | 10/19/09
Boy are you...  Lithius | 10/23/09
WU doesn't install all the bloat  Patanjali | 10/14/09
Same here  Regats | 10/15/09
Keep the fat...  faxmonkey | 10/15/09
Details?  Ed BottZDNet Moderator | 10/15/09
PS, about that fat...  Ed BottZDNet Moderator | 10/15/09
16 GB? W7 uses less than 10 GB. NT  lawryll@... | 10/15/09
16 GB  NStalnecker | 10/15/09
Bloat is just a stupid complaint  bobiroc | 10/15/09
I partially agree...  Dave32265 | 10/16/09
Because it's a weird way to pick an OS  TheWerewolf | 10/17/09
Oooh! Windows 7 can multi-task!!!  bbneo | 10/19/09
My Pc has 6GB  hectormacias | 10/19/09
Microsoft has it harder than most OS companies  pamark1 | 10/15/09
companies yes, Operating Systems, no  tmsbrdrs | 10/15/09
Utter garbage.  de-void | 10/22/09
A hard task if you ask me.  bbneo | 11/16/09
I disagree  GuidingLight | 10/15/09
An interesting Windows mounting failure.  pfyearwood | 10/22/09
What intel drivers  amasys | 10/15/09
Windows failures and more  alokgovil | 10/14/09
I don't think...  Venkman | 10/14/09
Drivers and going steady  honeymonster | 10/14/09
Thanks!  alokgovil | 10/15/09
WU drivers are often "behind" drivers on vendors' sites  de-void | 10/15/09
Bought a Linux based netbook  tonymcs@... | 10/14/09
Buying 2 netbooks for Christmas  eMJayy | 10/15/09
You're not going to "pick" something up a properly setup Windows 7 system  Heatlesssun | 10/15/09
Multiple desktops  Ed BottZDNet Moderator | 10/15/09
Yeah right ...  n0neXn0ne | 10/15/09
Wait..  Ed BottZDNet Moderator | 10/15/09
You go Ed!!  Heatlesssun | 10/15/09
re: Wait.. a minute ...  n0neXn0ne | 10/15/09
And conveniently...  Ed BottZDNet Moderator | 10/15/09
Bloat? Edited  Palmetto | 10/15/09
re:Bloat?  n0neXn0ne | 10/15/09
Look at the source code  Ed BottZDNet Moderator | 10/15/09
Your choice.  Palmetto | 10/15/09
re: Look at the source code  n0neXn0ne | 10/15/09
re:Your choice.  n0neXn0ne | 10/15/09
Wait a minute.  Palmetto | 10/15/09
Thank you, Ed  pfyearwood | 10/22/09
That story is fictional...  The Mentalist | 10/15/09
Talking of fictional  GuidingLight | 10/15/09
Fictional?  tonymcs@... | 10/15/09
Isn't windows 7 free until next July?  Dealing | 10/15/09
Have the Office 2010 beta on a Win 7 Asus Eee 1000H PC.  Heatlesssun | 10/15/09
Win 7 on the Linux computer  boomchuck1 | 10/15/09
TechNet, MSDN, System Builder, beta tester  Ed BottZDNet Moderator | 10/15/09
He made that story up.  The Mentalist | 10/15/09
Or maybe it is not legal?  GuidingLight | 10/15/09
No I didn't  tonymcs@... | 10/15/09
limitations  tmsbrdrs | 10/15/09
Your posting aswered a question I've had for awhile.  pfyearwood | 10/22/09
Bought a Windows netbook - and put Linux on it.  CounterEthicsCommissioner-23034636492738337469105860790963 | 10/15/09
Use a clay tablet and a sharp stick then  tonymcs@... | 10/15/09
Re. Use a clay tablet and a sharp stick then  Bilmekanikeren | 10/15/09
Wrong  Hate Malware | 10/15/09
"install Linux is really just masochism"  CounterEthicsCommissioner-23034636492738337469105860790963 | 10/15/09
WOW....  Dave32265 | 10/15/09
big wow...  zdcaster | 10/16/09
Like I care...  Dave32265 | 10/16/09
My father used to say...  914four | 10/16/09
But you did  Hate Malware | 10/15/09
That's right.  CounterEthicsCommissioner-23034636492738337469105860790963 | 10/15/09
Windows 7 "Ultimate"... he said "Ultimate"...  bbneo | 11/10/09
RE: Windows 7 in the real world: 10 PCs under the microscope  TV John | 10/15/09
AMD CPUs  charlie@... | 10/15/09
Yes  Ed BottZDNet Moderator | 10/15/09
I think the marketing is all wrong.  mjolnar@... | 10/15/09
Just heard from AMD  Ed BottZDNet Moderator | 10/15/09
Marketing all wrong  bobiroc | 10/15/09
The answer to the question  whisperycat | 10/15/09
Ha ha ha  Ed BottZDNet Moderator | 10/15/09
Ed, you have been very critical of Snow Leopard  mlindl | 10/16/09
Where?  Ed BottZDNet Moderator | 10/16/09
Rumbled, dammit  whisperycat | 10/16/09
If you think Windows is so bad  bobiroc | 10/15/09
I do not think thats it...  NoThomas | 10/15/09
No complaints about MS op systems  dianecmiles@... | 10/15/09
whisperycat! Where have you been?  GuidingLight | 10/15/09
I liked your article Ed..  NoThomas | 10/15/09
I have been using WHS archive  Ed BottZDNet Moderator | 10/15/09
ahh...  NoThomas | 10/15/09
NDAs  Ed BottZDNet Moderator | 10/15/09
I Think The Issue is..  janeadct@... | 10/15/09
Interesting points...  NoThomas | 10/15/09
You are probably right  bobiroc | 10/15/09
Great article Ed (as usual). I just built a i7 Machine  socialism=nowhere | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  windozefreak | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  1djk1 | 10/15/09
What do you mean by this  bobiroc | 10/15/09
Semantics  Ed BottZDNet Moderator | 10/15/09
How'd you isolate the SATA driver problem on the Studio Hybrid?  jreuter | 10/15/09
Event Viewer mostly  Ed BottZDNet Moderator | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  Par-Pro | 10/15/09
Read the article I linked to!  Ed BottZDNet Moderator | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  dianecmiles@... | 10/15/09
Where's Gateway and Toshiba ????  Morewines | 10/15/09
Not on my list  Ed BottZDNet Moderator | 10/15/09
Toshiba MiniNetbook NB200  bmgoodman | 10/15/09
Haven't looked at netbooks  Ed BottZDNet Moderator | 10/15/09
Ubuntu in the real world: 10 PCs under the microscope  way_z | 10/15/09
Did you get the memo? ..  n0neXn0ne | 10/15/09
Well it sure does in Apple's eyes  bobiroc | 10/15/09
Well, they were the answers to my problems  GuidingLight | 10/15/09
Clean install via upgrade media?  pguarisma@... | 10/15/09
Upgrade media STILL not available  Ed BottZDNet Moderator | 10/15/09
Windows 7 XP Mode Question  headscratch | 10/15/09
Most Can  jdbukis@... | 10/15/09
Let's put it this way  bobiroc | 10/15/09
Why don't' computer makers advertise WEI?  Jeff Richardson | 10/15/09
A: Which CPUs support virtualization  Earthling2 | 10/15/09
Link for AMD  bobiroc | 10/15/09
Ed for your information  stillgolfing | 10/15/09
Not Bad Ed  Rude Union | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  wayonline@... | 10/15/09
"crashes, glitches, and slow performance that doomed Vista?"  CounterEthicsCommissioner-23034636492738337469105860790963 | 10/15/09
Riiiiiiight  Ed BottZDNet Moderator | 10/15/09
Right 2  CounterEthicsCommissioner-23034636492738337469105860790963 | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  barneyfokingrubble | 10/15/09
Way To Be, Ed!  Lithius | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  Goldcds | 10/15/09
RE: Windows 7 in the real world: 10 PCs under the microscope  jamanderson245 | 10/15/09
Same problem here  stonefly | 10/15/09
Bog Standard old workhorse  idodialog | 10/16/09
Looking in the wrong place  johnfenjackson@... | 10/16/09
The bottom line: The Mac wins  mlindl | 10/16/09
Mac's are too expensive for what you get in them  Lerianis10 | 10/16/09
Well...  Ed BottZDNet Moderator | 10/16/09
This is why...  Lithius | 10/16/09
The Mac...  wright_is | 10/16/09
Crashes and Glitches doomed Vista? No.  Lerianis10 | 10/16/09
Yup  bobiroc | 10/16/09
Out of interest  AndyPagin | 10/19/09
Nope  bobiroc | 10/19/09
ED you are the man  Randalllind | 10/16/09
Covering HomeGroup next week  Ed BottZDNet Moderator | 10/16/09
Look on HP site no luck  Randalllind | 10/16/09
I sometimes  bobiroc | 10/16/09
RE: Windows 7 in the real world: 10 PCs under the microscope  taranfx@... | 10/16/09
Nice to find some intelligent blog in Zdnet for a change...  transposeIT | 10/18/09
Windows 7 on Intel 2004-05, ATI 2007 Motherboards  3JG Productions Network | 10/19/09
Oh come on  Ed BottZDNet Moderator | 10/19/09
RE: Windows 7 in the real world: 10 PCs under the microscope  Pferox69@... | 10/19/09
Read the title again  Ed BottZDNet Moderator | 10/19/09
RE: Windows 7 in the real world: 10 PCs under the microscope  JohnLeBlancMD@... | 10/23/09
what about game compatibility?  Hobyx | 10/23/09
RE: Windows 7 in the real world: 10 PCs under the microscope  AT&TRetired | 10/23/09
Bait and Switch by Microsoft?!?  bbneo | 11/10/09
Unbelievably Frustrating  promytius1@... | 10/24/09
Multiple Explorer instances  Ed BottZDNet Moderator | 10/24/09
OMG! You can't be serious? with Win7, too?  bbneo | 11/10/09
NIC failure after waking  edwards.wb | 10/24/09
Doesn't Work  Texasglide@... | 10/28/09
Texasglide....2 HPs, 1 Dell, 2 yours truely made...  Nsaf | 11/06/09
Run and deploy win7 easily  ThinkFairer | 11/06/09
RE: Windows 7 in the real world: 10 PCs under the microscope  tvsundar@... | 11/12/09
blonde carpenters...  bbneo | 11/16/09
Windows on a Mac...  bbneo | 11/24/09
Nope  Ed BottZDNet Moderator | 11/24/09

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