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March 29th, 2007

Dude, you're getting Linux!

Posted by Ed Burnette @ 6:04 am

Categories: Dell, General, Linux

Tags:

In Focus » See more posts on: Dell, Windows to Linux Chronicles

Since launching the Dell IdeaStorm site in February, the #1 customer request has been for Dell to offer mainstream systems with Linux pre-installed. As I write this, the item has received over 117,000 votes (each registered user apparently getting 10 votes) and over 1,100 comments. Dell has been listening, and on March 13th they launched a Linux survey asking users exactly what they wanted - what distributions, what hardware, and so forth. Now, the survey results are in:

  • More than 70% of survey respondents said they would use a Dell system with a Linux operating system for both home and office use.
  • Survey respondents indicated they want a selection of notebook and desktop offerings.
  • A majority of survey respondents said that existing community-based support forums would meet their technical support needs for a tested and validated Linux operating system on a Dell system (as opposed to first-class Dell technical support).
  • Survey respondents indicated that improved hardware support for Linux is as important as the distribution(s) offered.

"Dell has heard you," reads a company statement, "and we will expand our Linux support." The company will be taking a two-pronged approach:

First, Dell will offer Linux "pre-installed on select desktop and notebook systems." The exact systems and distributions will be determined in a few weeks. Most Dell watchers expect Ubuntu to be chosen as the basis for the distribution.

Second, Dell will work with its hardware partners (those that supply parts such as built-in wireless chips and graphics chips) to "develop, test, and maintain Free drivers, and continue to make progress towards that goal for all drivers." Work at the driver level will "pave the way for more Linux offerings in the future," says Dell, meaning that Linux-savy users will have the freedom to choose distros other than the standard pre-installed one if they want.

People want Linux to "Just Work" right out of the box so it can be a viable alternative to Microsoft Windows for the general public — no fiddling with drivers, searching for patches, compiling kernels, etc.. Now, for the first time, a major OEM has stepped up to the challenge. HP, Lenovo, and other manufacturers will be watching the move closely. If Linux proves profitable on the desktop, then others will be sure to copy Dell's move.

Source:

Ed BurnetteEd Burnette is a professional developer and author of several articles and books about computing including Hello, Android: Introducing Google's Mobile Development Platform, 2nd Edition. For disclosure of Ed's industry affiliations, click here or to view his full profile click here.

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  • Talkback
  • Most Recent of 96 Talkback(s)
And there are certain things
that we do know about Dell's operation. For instance, theie ENTIRE operation is based around customisable orders. They employ JIT manufacturing techniques in order to do this, and as such, it induces no additional cost to customise a machine as the operation is designed around customisability.... (Read the rest)
Posted by: Azriphale Posted on: 05/23/07 You are currently: a Guest | | Terms of Use
Interesting  dragosani | 03/29/07
Re: Interesting  none none | 03/29/07
Not the issue  voyager529 | 03/29/07
Excellent Point  TripleII | 03/29/07
Good idea  dragosani | 03/29/07
re: Good idea  joe6pack_z | 03/29/07
cell phones, can digital cameras,  Aussie_Troll | 03/31/07
Digital Camera came with a CD...  mrlinux | 04/02/07
This is a perfect example  Ole Man | 04/07/07
Worse.  Anton Philidor | 03/30/07
Don't forget....  thelemite | 04/02/07
Linux limitations with respect to software  intrepi@... | 03/30/07
What will be interesting is . . . .  jlhenry62 | 03/31/07
Software manufactuers are not listening  MisterMiester | 04/01/07
Re: Linux Limitations  30bob1 | 04/02/07
OOOPS  30bob1 | 04/02/07
Good Points  TripleII | 03/29/07
Why shouldn't computers with Linux cost more...  Anton Philidor | 03/30/07
You're not seeing the point  intrepi@... | 03/30/07
We don't know.  Anton Philidor | 03/30/07
"how Dell will deal"  jacarter3 | 04/02/07
And there are certain things  Azriphale | 05/23/07
Ubuntu/Canonical is in a good position right now  phburks | 03/29/07
Forgot one other little factoid...  Tony Agudo | 03/29/07
True, but  Update victim | 03/30/07
Dumb Troll!  devlin_X | 03/31/07
Thank You  dragosani | 03/31/07
re: Interesting  jamesdivine | 04/02/07
Linux: We need Dell to solve our problems for us  Arthas | 03/29/07
Your eyes are brown  TripleII | 03/29/07
re: Linux kernel team  Arm A. Geddon | 03/29/07
oops  Arm A. Geddon | 03/29/07
another link...  Arm A. Geddon | 03/29/07
Actually  Yagotta B. Kidding | 03/29/07
Not that simple...  No_Ax_to_Grind | 03/29/07
Makes no difference  hawkeyeaz1 | 04/02/07
What?  wolfsouls | 03/30/07
You're wrong  Update victim | 03/30/07
Hey Dell reps... if you read here, read this,  Linux User 147560 | 03/29/07
Dell and drivers?  No_Ax_to_Grind | 03/29/07
God help me, I'm agreeing with No_Ax.  dave.leigh@... | 03/30/07
One thing that would help is . . .  jlhenry62 | 03/31/07
Easy support!  xstep | 04/01/07
No more excuses for Linux  otaddy | 03/29/07
I agree, one condition  TripleII | 03/29/07
It will probably be cheaper at first but if it  bka1959 | 03/29/07
Ideastorm  TripleII | 03/29/07
Fair enough  otaddy | 03/30/07
Not necessary  Tim Patterson | 03/30/07
I qualify as a casual home user.  Update victim | 03/30/07
Please elaborate on your "disappointment"  mdsmedia | 03/30/07
It depends on how Dell markets it with Linux  intrepi@... | 03/30/07
Maybe, but...  luridsorcerer@... | 04/20/07
Now put your money where your mouth is  TonyMcS | 03/29/07
another blunder from Dell  zzz1234567890 | 03/29/07
If Dell's anything like your posts...  mdsmedia | 03/30/07
Cash?  Freebird54 | 03/30/07
BS...  etkinsd@... | 04/12/07
Sooo...  mlambert890@... | 04/23/07
Will probably offer very limited support  theoldman59 | 03/30/07
I disagree  mdsmedia | 03/30/07
This is a perfect example of what I mean  theoldman59 | 03/30/07
Dell's solution could be  Update victim | 03/30/07
LINUX DELL  ernesto.castro@... | 03/30/07
HUBBA, HUBBA, HUBBA!  jaszman | 03/30/07
This Opens Things Up  bcroner | 03/30/07
Linux Laptop  glocks out | 03/30/07
They'll have to fix their support first.  dave.leigh@... | 03/30/07
Who'll have to fix it?  mdsmedia | 03/30/07
Support not needed from OEM, Linux home user (NT)  Update victim | 03/30/07
Lunacy  theoldman59 | 03/30/07
High opinion  Freebird54 | 03/30/07
Maybe you should read the actual announcement  TripleII | 03/30/07
Shortcomings  TripleII | 03/30/07
Actually, I do have experience with Linux deficiencies  theoldman59 | 04/02/07
Then you need to purchase Windows version  TripleII | 04/02/07
Once again, it's not Linux that fails here...  mdsmedia | 04/03/07
"what idiot Video Card company"?  Ole Man | 04/07/07
Obviously don't understand the business  theoldman59 | 04/10/07
I'll hold you to that (nt)  mdsmedia | 03/30/07
Good news  OKJoe | 03/30/07
why not dual boot from Dell?  kbrown434 | 03/31/07
Nobody is going to buy it!  brittonv | 04/02/07
Never say never, but I agree, not many  theoldman59 | 04/02/07
I'm sorry, but incorrect  hawkeyeaz1 | 04/02/07
Not quite true  TripleII | 04/02/07
Never built a PC, then you are unique  theoldman59 | 04/03/07
Hardly unique......but POSSIBLY rare  mdsmedia | 04/03/07
Computing percentages Microsoft, RIAA, and MPAA style  Ole Man | 04/07/07
Depends on marketing  douglasids | 04/19/07
Extreme interest around here!  mikifinaz1@... | 04/03/07
The Test Begins  SO.CAL Guy | 04/03/07
Dell's Finances & why Linux doesn't matter  theoldman59 | 04/03/07
I think that your maths here are slightly skewed  PhilM | 04/04/07
Math is skewed in favor of Linux  theoldman59 | 04/10/07
It's time  DirtyDingus | 04/19/07

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