June 20th, 2006
Gmail outage outrage: Google's sagging IT infrastructure
I haven’t been able to access my Gmail account for more than four hours and I’m not happy about it. And that’s true for many others.
I use Gmail exclusively and my business depends on it. I don’t mind a five or ten minute outage, occasionally, but this is ridiculous. Google risks losing me and plenty of others as users.
Gmail is still in beta does that mean Google thinks it can get away with a less-than-reliable email service?
Why hasn’t it taken the steps and the investments, to make sure this doesn’t happen? Does GOOG think that because Gmail is a beta product we will cut the company some slack? Hours of slack for a mission critical component of most people’s lives?!
What’s strange is that my son can access his Gmail but when I tried to log in through his machine I got the same server error. Then when he tried to log back into his account he got the server error too. He had to delete his cookies to get back in…
Tom Foremski reports on the business and culture of Silicon Valley at the intersection of technology and media. He also writes at Silicon Valley Watcher. See his full profile and disclosure of his industry affiliations.
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