On last.fm: Radiohead - Listen free and discover!
BNET Business Network:
BNET
TechRepublic
ZDNet

September 3rd, 2008

Chrome's EULA is a cut 'n' paste showstopper

Posted by Dennis Howlett @ 8:03 am

Categories: Enterprise applications

Tags: Google Inc., EULA, Chrome, Corporate Communications, Marketing, Dennis Howlett

In Focus » See more posts on: Google Chrome

Hal ChromeWhen I said that CXO’s wouldn’t give Google Chrome a nanosecond’s thought, I under-estimated. They’ll give it about five seconds and then pass straight to the corporate legal department. Why? EULA Clause 11.1:

You retain copyright and any other rights that you already hold in Content that you submit, post or display on or through the Services. By submitting, posting or displaying the content, you give Google a perpetual, irrevocable, worldwide, royalty-free and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any Content that you submit, post or display on or through the Services. This licence is for the sole purpose of enabling Google to display, distribute and promote the Services and may be revoked for certain Services as defined in the Additional Terms of those Services.

[My emphasis added.] Given that the smart money is saying this is Google’s move on delivering an OS for the web that happens to have a browser, just how many corporate legal departments are going to allow web apps to run across a service with these terms? I can tell you now: zero.

Think about it for one moment. Google will claim that ’services’ merely means advertising but can you trust Google with your data when they’re explicitly saying they’ll mine it for their own purposes? Marshall Kirkpatrick picks up the beat but in my opinion is nowhere near strong enough in his condemnation:

Such terms might make sense for user uploaded video sites, for example, but language like this always raises concerns. In the context of an entire browser it seems absolutely absurd. Passwords, financial information, you name it - these kinds of things Google can’t be given any right to, can they? Though it’s framed in terms of “promoting Google services,” we don’t think that condition is a clear enough limit on the rights being claimed.

I first vented on this issue almost exactly a year ago. Read what it says above and then compare with the extract I used at the time, taken from the terms used for Google Docs and Spreadsheets. The terms are almost identical. I have to ask myself: what’s the matter with Google’s legal department? Do they honestly think this will simply get glossed over? Or is it a sign of what appears to be a growing arrogance at the Googleplex?

I’ve never bought into the ‘Do No Evil’ mantra, it’s an absurdity for a company like Google to pretend that’s how they see life. Even so, this cynical disregard for IP rights is dangerous because it strikes directly at the heart of what corporations consider confidential. Note also the contrast with the way Google itself behaves. You can barely walk through the door without promising to never reveal a thing that you see or hear. C’mon Google, time to take the toungue out of the cheek and start listening to the folk who keep you afloat. In enterprisey land, we ain’t playing that no-win hand.

Over at the predictably strident Register, Chris Mellor thinks: “Google’s EULA sucks.” I have to agree while thanking him for providing a wholly appropriate image (used above).

In the meantime, I’m hoping Josh Greenbaum will chime in. He’s been pretty vocal about this in the past.

Dennis HowlettDennis Howlett has been providing comment and analysis on enterprise software since 1991. See his full profile and disclosure of his industry affiliations.

Email Dennis Howlett

Subscribe to Irregular Enterprise via Email alerts or RSS.

  • Talkback
  • Most Recent of 59 Talkback(s)
TOS
So many companies are doing this now - ZDNet included - requiring you to give them free reign to do whatever they wish with your data if you sign up.

There's no real need to be "online," it's just convenient. And at this price, it doesn't seem worth it anymore.... (Read the rest)
Posted by: outinarizona-21313778528081432291957710209928 Posted on: 10/23/08  (Edited: 10/23/08 @ 06:07) You are currently: a Guest | | Terms of Use
Have you ever read MS EULA? In short...  LittleGuy | 09/03/08
So?  rapson | 09/03/08
So?  MC1171611 | 09/03/08
What MS will do...  rapson | 09/03/08
MS sets the standards, haven't you heard...  LittleGuy | 09/03/08
Still, your post has nothing to do with Google EULA...  flatliner | 09/04/08
How about you go back...  Marty R. Milette | 09/04/08
here is the exact text in a clear easy to understand format  LittleGuy | 09/04/08
Your link fizzled out (at least with my browser)  Ole Man | 09/04/08
Chrome's EULA is a cut 'n' paste showstopper  Loverock Davidson | 09/03/08
All this legal mumbo jumbo  fr0thy2 | 09/03/08
If this is the case with the browser....  bjbrock | 09/03/08
Simple -  Confused by religion | 09/03/08
RE: Chrome's EULA is a cut 'n' paste showstopper  strubinsky@... | 09/03/08
Have you checked if the uninstaller left something behind?  LBiege | 09/03/08
registry  absent | 09/03/08
hidden?  pgit | 09/03/08
Cha-ching  seanferd | 09/03/08
LoL ! Nice analogy  bruceslog | 09/04/08
Citation?  Comnenus | 09/03/08
In the very first paragraph:  seanferd | 09/03/08
publishing legal terms  benjaminwright75205 | 09/03/08
Question  Arm A. Geddon | 09/03/08
OR  fr0thy2 | 09/03/08
Wouldn't MS...  GuyAlanDye | 09/03/08
Nope, doesn't work that way.  bmerc | 09/04/08
Inconsistent with copyright law?  cjcoats | 09/03/08
This is NOT an EULA, it's the TOS for a Google account  bmerc | 09/03/08
Copyright is under threat as well  admin@... | 09/04/08
As was obvious to me upon reading the TOS...  bmerc | 09/03/08
Thank you, I was scared for a moment. Good to see reason is still alive.nt  T1Oracle | 09/03/08
TOS  outinarizona-21313778528081432291957710209928 | 10/23/08
I agree, a complete show stopper for any business.  No_Ax_to_Grind | 09/03/08
IE forever No_Ax?  fr0thy2 | 09/03/08
Oh you Microsoft lovers  martin23 | 09/04/08
What's with the HAL-derived logo?  GrizzledGeezer | 09/03/08
he gave credit  bretttr | 09/03/08
It's not the worst EULA, many companies have worst  Boot_Agnostic | 09/03/08
RE: Chrome's EULA is a cut 'n' paste showstopper  aigars@... | 09/03/08
Don't use it!  joemartn | 09/04/08
The EULA has been fixed...  jasonp@... | 09/04/08
IE Only site 1 - OWA  jasonp@... | 09/04/08
OWA - Firefox  andycher | 09/04/08
political impact?  gdstark13 | 09/04/08
No, it doesn't mean that.  bmerc | 09/04/08
RE: No, it doesn't mean that.  gdstark13 | 09/04/08
Here is the exact text in a clear easy to understand format  LittleGuy | 09/04/08
RE: Chrome's EULA is a cut 'n' paste showstopper  shamimph | 09/04/08
RE: Chrome's EULA is a cut 'n' paste showstopper  dgerard | 09/04/08
RE: Chrome's EULA is a cut 'n' paste showstopper  brandon@... | 09/04/08
Nuke n Pave  bruceslog | 09/04/08
"Show-stopper" clause deleted - 9.3.08, 8pm EDT  mhays@... | 09/04/08
Best lawyers money can buy...  Marty R. Milette | 09/05/08
L A Z Y  arrowrod | 09/08/08
Google not setting a better example for EULA  jscott418 | 09/08/08
Don't Touch it Mum and Dad!! It's EEVIL, PURE EEVIL  invmgr@... | 09/08/08
Poor Example  jml5@... | 09/08/08
RE: Chrome's EULA is a cut 'n' paste showstopper  Albertito | 09/08/08
EULA: What--Me Worry?  faseidl | 09/16/08

What do you think?

SponsoredWhite Papers, Webcasts, and Downloads

Click Here
advertisement

Recent Entries

advertisement

Archives

ZDNet Blogs

White Papers, Webcasts, and Downloads

  • Smart Tech Expert advice on innovations in healthcare and the green technologies that make it happen. Find out more
  • Smart Business Discussion and advice on management issues that revolve around making your world smarter and more useful. More Smart Advice
  • Smart People The best and worst moves in the management and strategy trenches. Learn More