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June 30th, 2005

Least pleasant shopping sites to browse: Kmart.com, Costco.com, CompUSA.com

Posted by ZDNet Research @ 2:10 pm

Categories: E-commerce

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ForeSee Results and FGI Research asked online shoppers about their user experiences at popular online shopping locations.

Most satisfying sites to browse

Web site Browser satisfaction score
Netflix.com 85
Amazon.com 84
QVC.com 84
Newegg.com 82
LLBean.com 82
OldNavy.com 81
TigerDirect.com 81
Apple.com 80
Avon.com 80
BN.com 80
Williams-Sonoma.com 80
HarryandDavid.com 80
HSN.com 79
Gap.com 78
Drugstore.com 78
EddieBauer.com 78
PotteryBarn.com 77
Dell.com 77
HPShopping.com 77
JCPenney.com 77
Quixtar.com 77
ToysRUs.com 77
OfficeDepot.com 75
Staples.com 75
BestBuy.com 75
Walmart.com 75
Overstock.com 75
1800Flowers.com 75
NeimanMarcus.com 75
Sears.com 74
SonyStyle.com 74
Target.com 74
CircuitCity.com 74
FTD.com 74
BananaRepublic.com 73
CDW.com 73
Gateway.com 73
Chadwicks.com 73
Buy.com 71
CompUSA.com 71
Costco.com 70
Kmart.com 69
Source: ForeSee Results and FGI Research

Alex is a software engineer in the San Francisco Bay Area. ITFacts is created and updated by a group of statistics-obsessed individuals.

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