September 13th, 2005
90% of e-tailers with offline presence offer store pickups
E-Tailing Group surveyed online retailers offering in-store pickup. 90% of merchants provided free shipping to the store for pickup versus 88% in 2004. 67% offered same-day pickup versus 63% in 2004. Merchandise was ready and waiting 87% of the time versus 75% in 2004. 73% of store associates located the ordered products quickly.
Alex is a software engineer in the San Francisco Bay Area. ITFacts is created and updated by a group of statistics-obsessed individuals.
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