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November 30th, 2005

40% of helpdesk calls are related to password problems

Posted by ZDNet Research @ 2:10 pm

Categories: Software

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According to Passlogix, roughly 40% of calls made to corporate help-desks are related to password problems. 220,000 USPS employees made 30,000 calls each month to have their passwords reset, Business Week says.

Alex is a software engineer in the San Francisco Bay Area. ITFacts is created and updated by a group of statistics-obsessed individuals.

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