Doc
ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
Jono Bacon
Jono Bacon is an award-winning community manager, author and consultant.
He currently works at Canonical Ltd as the Community Manager for Ubuntu, one of the largest Open Source projects in the world, with a diverse community of thousands of contributors. He is a respected and acknowledged leader in Open Source, community management and and best practise, the author of popular Art Of Community by O'Reilly and the founder of the annual Community Leadership Summit; an unconference that brings community managers and leaders together to share strategy and best practice.
He has written four books and more than 500 articles published across 15 magazines and online publications. Bacon has also acted as an extensive consultant working with a range of organizations and as a senior Open Source consultant in his previous role at OpenAdvantage; the award-winning UK government funded service advising organizations, government, and educational establishments in how they could utilize Open Source and build a strong and vibrant community.
Jennifer Bergen
Jennifer R. Bergen is a journalist and blogger living in New York City. After recently moving from her hometown of Boulder, Colorado, she has written for PCMag Digital Networks, and ConsumerSearch.com.
Jennifer is a graduate of the School of Journalism and Mass Communication at the University of Colorado. In Boulder, Jennifer wrote for the Daily Camera and worked at the university's student-run, independent radio station, KVCU Radio 1190.
Being a recent graduate in the "real" world, she is constantly searching for any sort of deal or free event to help her get by in the Big City during the recession. Jennifer aims to keep you in the loop with any tech deal she finds during her ongoing search. She also is addicted to entering contests, so please send them her way.
Dana Blankenhorn
Dana Blankenhorn has been a business journalist for nearly 25 years and has covered the online world professionally since 1985. He founded the Interactive Age Daily for CMP Media, and has written for the Chicago Tribune, Advertising Age's "NetMarketing" supplement, and dozens of other publications over the years.
Ed Bott
Ed Bott is an award-winning technology writer with more than two decades' experience writing for mainstream media outlets and online publications. He's served as editor of the U.S. edition of PC Computing and managing editor of PC World; both publications had monthly paid circulation in excess of 1 million during his tenure. He is the author of more than 25 books on Microsoft Windows and Office, including the best-selling Microsoft Windows XP Inside Out, Second Edition.
Joe Brockmeier
Joe 'Zonker' Brockmeier is the community manager for openSUSE, a community Linux distro sponsored by Novell. Prior to joining Novell, Brockmeier worked as a technology journalist primarily covering the Linux and FOSS beat, and wrote for a number of publications, such as Linux Magazine, Linux.com, Sys Admin, UnixReview.com, IBM developerWorks, Linux Weekly News, Enterprise Linux Magazine, and ZDNet.
Ed Burnette
Ed Burnette has been hooked on computers ever since he laid eyes on a TRS-80 in the local Radio Shack. Since graduating from NC State University he has programmed everything from serial device drivers and debuggers to web servers. After a delightful break working on commercial video games, Ed reluctantly returned to business software. He currently develops OLAP servers and clients written in a mixture of C and Java.
In his copious spare time, Ed enjoys learning and writing about Open Source, Java, and Eclipse. He has written several articles and books on Eclipse, most recently the Eclipse IDE Pocket Guide from O'Reilly. He is an Eclipse committer, founding editor of EclipseZone.com, and former chief editor of the Eclipse Corner articles section at Eclipse.org.
John Carroll
John Carroll has programmed in a wide variety of computing domains, including mainframes, Unix, and Windows. His current specialties are C#, .NET, Java, WIN32/COM and C++. He has designed and developed large web-based distributed systems, SMS interface technology for telcos and video/music editing software components. He was also director of photography and editor, among other roles, on an all-digital, feature-length film produced in Limerick, Ireland, and is trying his hand at screenwriting in his spare time.
John was founder of Turtleneck Software, a consulting company specializing in .NET, and was co-founder of ForgetMeNot Software, a maker of bi- directional text messaging solutions. Effective May 23, 2005, John is an employee of Microsoft, helping Los Angeles-based content companies get plugged in to IPTV. For an overview of what needs doing in IPTV, read this ZDNet article.
Janice Chen
Janice Chen has been covering technology for almost two decades, most recently as editor in chief of Computer Shopper magazine from 2000 to 2007. As editor in chief of CNET from 2001 to 2004, she oversaw product coverage for the CNET and ZDNet websites. For several years, she appeared weekly on CNN Headline News. Hotwired segment, recommending personal tech ranging from digital cameras to notebook PCs. Prior to that, she appeared with Anderson Cooper on a monthly segment for ABC World News This Morning. She has been a frequent guest on CNN, BBC, and CBS, and has been interviewed by Matt Lauer for NBC's Today Show. Quoted in numerous newspapers such as the New York Times, USA Today, and the Star Ledger, Janice has also evaluated tech products for BusinessWeek, USA Weekend magazine, and Parenting magazine among others.
Janice got her hands on a Nikon Coolpix 900 back in 1998 and has been a digital camera enthusiast ever since. A graduate of Cornell University, she resides in Maplewood, NJ, with her husband (a professional photographer who shot his last roll of film in 2003) and their two daughters.
Heather Clancy
Heather Clancy is an award-winning business journalist in the New York area with more than 20 years experience covering the high-tech industry. She has a passion for green IT and regularly covers business technology issues and trends. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times.
Clancy previously was editor at Computer Reseller News, the leading B2B trade publication covering news and trends about high-tech channels of distribution. In that role, she set editorial direction and led a staff of close to 30.
While at CRN, Clancy was the featured speaker on dozens of video netseminars, covering a wide range of topics including Software as a Service, managed services, convergence, IT security, mobile computing and high-tech channel program strategy. She has moderated numerous conference panel discussions and roundtables, and frequently was rated the top session facilitator at CMP Media's XChange conferences.
Prior to joining CRN, Clancy was a business writer with United Press International, where she covered everything from corporate mergers to the early days of the high-tech industry. She holds a B.A. in English literature from McGill University in Montreal, Quebec, and is a graduate of the Stanford Professional Publishing Course.
Dancho Danchev
Dancho Danchev is an independent security consultant and cyber threats analyst, with extensive experience in open source intelligence gathering, malware and E-crime incident response. Dancho is also involved in business development, marketing research and competitive intelligence as an independent contractor. He's been an active security blogger since 2007, and maintains a popular security blog sharing real-time threats intelligence data with the rest of the community on a daily basis.
Christopher Dawson
Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, then to a large biotech company in Cambridge, and finally, to his own consulting business.
Now, he lives with his wife, four kids, and a dog in a small town in north-central Massachusetts where he spent four years teaching computing, math, and science at the local high school. Recently, he became the technology director for the district and still spends his days neck deep in a host of computing and IT issues common to most small businesses, educators, and non-profits. With the exception of his miniscule budget and unfunded federal mandates, he wouldn't change a thing.
Sam Diaz
Sam Diaz is a senior editor at ZDNet. He has been a technology and business blogger, reporter and editor at the Washington Post, San Jose Mercury News and Fresno Bee for more than 18 years. He's a member of the National Association of Hispanic Journalists and a graduate of California State University, Fresno.
Larry Dignan
Larry Dignan is Editor in Chief of ZDNet and Editorial Director of ZDNet's sister site TechRepublic. He was most recently Executive Editor of News and Blogs at ZDNet. Prior to that he was executive news editor at eWeek and news editor at Baseline. He also served as the East Coast news editor and finance editor at CNET News.com. Larry has covered the technology and financial services industry since 1995, publishing articles in WallStreetWeek.com, Inter@ctive Week, The New York Times, and Financial Planning magazine. He's a graduate of the Columbia School of Journalism and the University of Delaware.
For daily updates, follow Larry on Twitter.
Dan Farber
Dan Farber is editor in chief of CNET News. Dan has more than 20 years of experience as an editor and journalist covering technology. He joined ZDNet in 1996, and led the development of ZDNet's worldwide network of more than 70 technology-focused sites. Prior to joining ZDNet, Dan served as vice president and editor-in-chief at Ziff-Davis' flagship computing news publications, PC Week and MacWeek. He was also a founding editor at MacWorld and part of the editorial staffs of PC World and PC Magazine.
James Farrar
James has more than 15 years of experience working on corporate sustainability issues from both the corporate and NGO campaigning perspective. He has worked directly within the banking (Farm Credit System), aviation (British Airways) and IT (SAP) sectors in the USA and Europe. His campaigning experience includes work at Amnesty International's business engagement programme and as COO at Global Witness, a leading NGO campaigning on the issue of resource revenue transparency especially relating to so called 'conflict resources'.
His day job is Vice President Global Corporate Citizenship for SAP AG based in Germany. James also runs his personal blog at www.jamesfarrar.wordpress.com.
Phil Fersht
Phil Fersht, a former ZDNet blogger, is an acknowledged and well-recognized industry analyst and advisor across Business Process Outsourcing (BPO) and IT services worldwide, having lived and worked extensively in Europe, North America and Asia as an advisor, consultant and industry analyst in Business Process Outsourcing and offshoring (F&A, Procurement and HR), IT outsourcing and offshoring management services for 13 years. During this time, Fersht has served as an advisor on over 40 outsourcing engagements and has a vast network of senior executives within both supplier and buy-side organizations.
Phil has previously served as a senior executive for Deloitte Consulting
Mary Jo Foley
Mary Jo Foley has covered the tech industry for 20 years for a variety of publications, including ZDNet, eWeek and Baseline. She has kept close tabs on Microsoft strategy, products and technologies for the past 10 years. In the late 1990s, she penned the award-winning "At The Evil Empire" column for ZDNet, and more recently the Microsoft Watch blog for Ziff Davis.
Got a tip? Send her an email with your rants, rumors, tips and tattles. Confidentiality guaranteed.
Tom Foremski
In May 2004, Tom Foremski became the first journalist to leave a major newspaper, the Financial Times, to make a living as a full-time journalist blogger. He writes the popular news blog Silicon Valley Watcher--reporting on the business of Silicon Valley.
Tom arrived in San Francisco in 1984, and has covered US technology markets for leading computer journals around the world.
Harry Fuller
Harry Fuller is a media veteran, having spent decades in TV news in the San Francisco Bay Area. As GeneralManager of KPIX-TV (CBS) he founded one of the nation's first TV station websites in early 1995. He was News Direcor at TechTV when it was founded in 1998. In 2001 he moved to London to become Executive Producer for CNBC Europe. Four years later he returned to San Francisco as Executive Editor for CNET's news.com.
Dana Gardner
Dana Gardner is president and principal analyst at Interarbor Solutions, an enterprise IT analysis, market research, and consulting firm. Gardner, a leading identifier of software productivity trends and new IT business growth opportunities, honed his skills and refined his insights as an industry analyst, pundit, and news editor covering the emerging software development and enterprise infrastructure arenas for the last 16 years.
Gardner tracks and analyzes a critical set of enterprise software technologies and business development issues: Web services, application development tools, and application lifecycle optimization techniques. His specific interests include enterprise infrastructure and processes, developer tool advances and trends, embedded software advances, infrastructure outsourcing and utility usage trends, SOA infrastructure and integration developments, and open source development and deployment initiatives.
Gardner is a former senior analyst at Yankee Group and Aberdeen Group, and a former editor-at-large and founding online news editor at InfoWorld. He is a founding member and a weekly contributor to the Gillmor Gang podcast.
Ed Gottsman
Ed Gottsman is a senior researcher with Accenture Technology Labs, the technology research and development (R&D) organization within Accenture. He joined Accenture in 1985 and was involved in expert systems and object-oriented programming - both hot topics in the IT industry back then. His research interests today include information visualization and the future of the online catalog. One of his most recent projects was the Information Source which uses a high-density interface to enable users to view up to 50,000 documents from the ZDNet whitepaper directory.
For more information on the work of Accenture Technology Labs, visit www.accenture.com/techlabs.
Joshua Greenbaum
Joshua Greenbaum has over 20 years of experience in the industry as a computer programmer, systems analyst, author, and consultant. In addition to his work from various bases in Silicon Valley, he spent three years in Europe tracking the enterprise software market as an analyst and correspondent for leading industry publications. Josh is an award-winning columnist and is widely quoted in the trade and business press. His opinions on enterprise software have annoyed enough vendors that he now checks under the hood of his PC every morning before he boots up.
Paul Greenberg
In addition to being the author of the best-selling CRM at the Speed of Light: Essential Customer Strategies for the 21st Century Paul Greenberg is President of The 56 Group, LLC, a customer strategy consulting firm, focused on cutting edge CRM strategic services and a founding partner of the CRM training company, BPT Partners, LLC, a training and consulting venture composed of a number of CRM luminaries that has quickly become the certification authority for the CRM industry.
His book, CRM at the Speed of Light: Essential Customer Strategies for the 21st Century, now in its third edition, is in 8 languages and been called "the bible of the CRM industry". It is used by more than 70 universities as a primary text. It was named "the number 1 CRM book" by SearchCRM.com in 2002 and is one of two books recommended by CustomerThink. The Asian edition of CIO Magazine named it one of the 12 most important books an Asian CEO will ever read. Paul has also authored two other books including "E-Government for Public Officials" (Thompson Publishing, 2003).
Currently, he is working on the 4th Edition of CRM at the Speed of Light which is due for publication by McGraw-Hill in March 2009.
Paul is also the co-chairman of Rutgers University's CRM Research Center and the Executive Vice President of the CRM Association. He is a Board of Advisors member of the Baylor University MBA Program for CRM majors, a unique national program.
Paul is considered a thought leader in CRM, having been published in numerous industry and business publications over the years and having traveled the world speaking on cutting edge CRM and topics geared to the contemporary social customer. He has been called "the dean of CRM" and "the godfather of CRM" and even the "Walt Whitman of CRM" by analysts and organizations throughout the industry. In fact, at the end of 2007, he was the #1 non-vendor influencer, by InsideCRM in their annual "25 Most Influential CRM People" announcement. He was also named one of the most influential CRM leaders in 2008 by CRM Magazine. He is known particularly for his work on the use of social media, such as blogs, podcasts and wikis and social networks in CRM as tools for customer collaboration with a company. He is seen often as the "voice of the customer" and is well known within the CRM industry for this work. His blog, PGreenblog was named the winner of the first annual CRM "Blog of the Year" in 2005 by SearchCRM and the 2007 "Whatis" Award for CRM Blogs, by their parent company, TechTarget. He also received the #1 CRM Blog Award from InsideCRM at the end of 2007. The blog is also the central focus of KnowledgeStorm's CRM Blog community. He also has a podcast, Experience on the Edge, that has garnered a myriad of industry kudos.
Paul was also named one of the most influential people in CRM by CRM Magazine in August 2008.
He is a member of the Destination CRM Board of Experts and the SearchCRM Expert Advisory Panel as well as a member of the Board of Advisors for GreaterChinaCRM for many years. He also sits on the Board of Advisors of the CIE Institute and and multiple other companies.
Currently, Paul lives in Manassas, Virginia with his wife and two cats. To reach Paul, please email him at paul-greenberg3 at comcast dot net. You can follow him at Twitter or join up with him on LinkedIn or Facebook.
Dave Greenfield
David Greenfield is the principal in STAnalytics. a global technology-marketing consultancy where he advises enterprises on emerging technologies. He has spent the past 20 years analyzing virtually every area in communications and collaboration and the past 10 years focused on real-time social software. His work has appeared in leading technology publication such as PC Magazine, Network Computing, IT Architect, Data Communications and Red Herring, and has consulted to and assisted Fortune 500 enterprises in their technology acquisitions. Most recently he was the editor of Network Computing.
David Grober
David Grober has worked a variety of editorial roles in the technology media since 1982, when he joined the copy desk at IDG's Computer Business News. He served as managing editor for PC Week (now eWeek) and, later, Digital News. David made the leap from print to online publishing in 1994, when he joined Ziff-Net's Software Library. Since 9/11, David has worked in ZDNet's Business Technology Group, and now serves as senior editor and product manager for ZDNet Blogs.
Doug Hanchard
Doug is the principal of Rapid Response Consulting, an advisory group that integrates ICT solutions. He has worked at some of the largest telecommunications firms in Canada, including Bell Canada, Telus and AT&T and is a guest lecturer for several universities and associations. He serves on several advisory boards in Canada and the United States.
Starting with a new national ISP in 1993 in sales, positioning internet access, web sites and network services began the path of telecommunications technologies from the early Bulletin Board Services (BBS) to the first web pages for commercial clients. Became the National Data Network Service Manager for Frame Relay and Internet access for AccTel Enterprises which was acquired (after 3 mergers already) by AT&T Canada. Interested in how marketing could expand service availability, he moved to Telus to become the Frame Relay / ATM Product Manager and expanded the network across Canada. In 2002 he went to Bell Canada becoming a Solution Architect to get back to his passion for technology working with enterprise clients. In 2006, became the Director of R&D and Senior Solution Architect for Bell Canada Security Solutions Inc, developing I.P. based physical and logical security platforms and ICT services.
This position created new commercial concepts such as Crisis and Disaster technology solutions required for emergency use after an event occurred. He designed interoperable technologies and application combinations allowing any to any I.P. service through landline, broadband, satellite and wireless technologies to be deployed anywhere
Robin Harris
Robin Harris has been messing with computers for over 30 years and selling and marketing data storage for over 20 in companies large and small. He introduced a couple of multi-billion dollar storage products (DLT, the first Fibre Channel array) to market, as well as a many smaller ones. Earlier he spent 10 years marketing servers and networks. After leaving corporate life he founded TechnoQWAN, a consulting and analyst firm. He also developed StorageMojo into one of the top storage industry blogs.
Robin writes, consults, coaches and lives among the mountains of northern Arizona.
Dion Hinchcliffe
Dion Hinchcliffe is founder and chief technology officer for the Enterprise Web 2.0 advisory and consulting firm Hinchcliffe & Company, based in Alexandria, Virginia. A veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for software quality. He has extensive practical experience with enterprise technologies and he consults, speaks, and writes prolifically on IT and software architecture. Dion still works in the trenches with enterprise IT clients in the federal government and Fortune 1000. He also speaks and publishes about Web 2.0 and SOA on a regular basis. Dion is working on a book about Web 2.0 for Addison-Wesley and is currently editor-in-chief of the Web 2.0 Journal and AjaxWorld Magazine.
Denise Howell
Denise Howell is an appellate, intellectual property and technology lawyer who enjoys broad industry recognition for her expertise on the intersection of emerging technologies and law. For further details please see her professional background and speaking schedule.
Denise's career is characterized by her passionate engagement in intellectual property issues, technology, media, and all forms of online communication. She writes one of the first law-related weblogs, Bag and Baggage and coined the term "blawg" as shorthand for legal weblog. She hosts this WEEK in LAW on TWiT, probing the areas where technology and society intersect in ways that present new, unique, or difficult issues under existing and developing law, and has a further audio series at IT Conversations, Sound Policy. She is a regular columnist for The American Lawyer magazine. Denise is a member of the Identity Gang, Project VRM, a board member of the Attention Trust, and an advisory board member of Lisensa/Top Ten Media and the Law and Policy Institutions Guide
Dennis Howlett
Dennis Howlett has been providing comment and analysis on enterprise software since 1991 in a variety of European trade and professional journals including CFO Magazine, The Economist and Information Week. Today, apart from being a full time blogger on innovation for professional services organisations, he is a founding member of Enterprise Irregulars and an investor in a European start-up. Prior to, Dennis was technology and tax partner in a British firm of Chartered Accountants for 10 years. Prior to that held various senior finance roles across a broad range of industries.
Adrian Kingsley-Hughes
Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.
Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.
Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.
Chris Jablonski
Christopher Jablonski is a manager of marketing editorial at CBS Interactive, delivering client solutions on BNET, ZDNet, and TechRepublic. Prior to joining CBS (CNET Networks), Christopher worked as a research analyst at IDG Communications, Inc. and before that was an analyst for a silicon valley start-up, that' still around today. He was once a contributor to ZDNet's Between the Lines blog.
Christopher received a bachelor's degree in business administration from the University of Illinois at Urbana/Champaign. With over 10 years in the tech field, he's a budding futurist with a curiosity for transformational technologies, studying the busy intersection of the Internet, business, and society. In his spare time he runs an apparel business and is a disk jockey.
Rachel King
Rachel King is a freelance journalist based in New York City and San Francisco. She has previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated. Currently, Rachel also blogs about travel industry news and trends for True/Slant.
Rachel started playing with her mother's old Brownie camera when she was just a toddler, working her way up from a Hello Kitty point-and-shoot to training on both film and digital SLRs.
Michael Krigsman
Michael Krigsman is CEO of Asuret, Inc., a consulting company dedicated to reducing technology implementation failures. Asuret's suite of software tools improve the success rate of enterprise software deployments by quantifying and measuring governance issues that cause most project failures. Michael led the research effort underlying Asuret's model of collective intelligence and its practical application to reducing IT failures in consulting environments. He is a recognized authority on the causes and prevention of IT failures and is frequently quoted in the press on IT project and related CIO issues. He is considered an enterprise software industry "influencer" and provides advice to technology buyers, vendors, and services firms.
Previously, Michael served as CEO of Cambridge Publications, which develops tools and processes for software implementations and related business practice automation projects. Michael has been involved with hundreds of software development projects, for companies ranging from small startups to Fortune 500 organizations. Michael graduated with an M.B.A. from Boston University and a B.A. from Bard College. He is a Board member of the America's Cup Hall of Fame and the Herreshoff Marine Museum in Bristol, RI.
Dan Kusnetzky
Daniel Kusnetzky, Vice President of Research Operations for The 451 Group, is responsible for research, publications, and operations. Mr. Kusnetzky has been has been involved with information technology since the late 1970s. Most recently Mr. Kusnetzky was Principal Analyst for KG LLC. Prior to that he was Executive Vice President of Corporate and Marketing Strategy for Open-Xchange, Inc., Vice President of IDC's System Software research and was responsible for research and analysis on the worldwide market for operating environments and virtualization software. During his 12 years with IDC, he was one of the most quoted analysts in the world. Prior with his time with IDC, he spent 15 years with Digital Equipment Corporation, where he was responsible for program and product management, and marketing in the areas of client software, server software, and clustered and networked systems.
Jennifer Leggio
Jennifer Leggio (@mediaphyter) is passionate about all things social media, especially enterprise, security, privacy and reputation issues, which is why she writes about these issues for ZDNet. She has been a writer and communications professional for more than 15 years and currently works at the cross-section of social media and security as director of strategic communications for Fortinet, a leading network security appliance vendor. Jennifer has led or supported interactive social networking efforts for industry conferences including SOURCE Boston, RSA Conference and Black Hat USA, and founded the Security Twits, a community for network security professionals. She contributed to “Twitter Means Business: How Microblogging can Help or Hurt Your Company” (2008) and co-hosts the Quick’n'Dirty Social Media Podcast with Aaron Strout. She's also a frequent speaker on social media, including events such as Twitter Conference, Blog World Expo, Social Media Club, Girls In Tech, and so on. Jennifer was profiled in Silicon Valley San Jose Business Journal’s 2009 “40 Under 40″ edition, as a rising star for 2009.
Andrew Mager
Andrew Mager is a web developer at Ning, Inc. in Palo Alto. Previously, he was an associate technical producer at CBS Interactive Business. Before coming to work in San Francisco, he was studying print & electronic journalism at Virginia Tech. With the lack of quality student media in the hills of southwest Virginia, Andrew and his professor Roland Lazenby started Planet Blacksburg.
In 2006, Andrew interned at ESPN in Bristol, CT, working for the Sports Production team doing Javascript and SQL experiments. Prior to that, he worked at the WSLS-TV NBC 10 in Roanoke, VA, as a web intern. In his freshman year of college, Andrew worked at the local ESPN Radio station answering phone calls and writing scripts for the local afternoon talk show.
Andrew is obsessed with social media, and you can find him on Facebook and Twitter all day long.
Oliver Marks
Oliver Marks provides seasoned independent consulting guidance to companies on the effective planning of 'Enterprise 2.0' strategy, tactics, technology decisions and roll out.
With extensive senior management practical experience in international enterprise collaboration, Oliver previously managed the Sony PlayStation 'WorldWide Studios' collaboration extranet, and has worked with the American Management Association, Sun, Docent/SumTotal Systems, Harvard Business School and McKinsey & Company on major initiatives around knowledge transfer and change management. Oliver has dual US/UK citizenship and has worked on Asian, European and American global enterprise collaboration, and spoken at various conferences. He is based in San Francisco. His personal blog is at www.olivermarks.com.Nathan McFeters
Nathan McFeters is a Senior Security Advisor for Ernst & Young's Advanced Security Center in Chicago. Nathan has performed web application, deep source code, Internet, Intranet, wireless, dial-up, and social engineering engagements for numerous clients in the Fortune 500 during his career at Ernst & Young and has spoken at a number of prestigious conferences, including Black Hat, DEFCON, ToorCon, and Hack in the Box. He can be found at his Pwn* blog and XS-Sniper, a blog with Billy Rios.
Joe McKendrick
Joe McKendrick is an author and independent analyst who tracks the impact of information technology on management and markets. Joe is also SOA community manager for ebizQ, and speaks frequently on Enterprise 2.0 and SOA topics at industry events and Webcasts. He also serves as lead analyst and author of Evans Data Corp.'s highly regarded bi-annual SOA/Web Services and Web 2.0 surveys. Joe writes a regular column for Database Trends & Applications, and has authored numerous research reports in partnership with Unisphere Research for user groups such as SHARE, Oracle Applications Users Group, and International DB2 Users Group. In a previous life, Joe served as director of the Administrative Management Society (AMS), an international professional association dedicated to advancing knowledge within the IT and business management fields.
Matthew Miller
Matthew Miller is an avid mobile device enthusiast who works during the day as a professional naval architect in Seattle. He is one of three hosts on the MobileTechRoundup podcast and runs the Nokia Experts website. Matthew started using mobile devices in 1997 with a US Robotics Pilot 1000 and has owned over 90 different devices running Palm, Linux, Symbian, Newton, BlackBerry, Mac OS X (iPhone), Google Android, and Windows Mobile operating systems. His current collection includes a Nokia N85, Nokia E71, Nokia 5800, Nokia N810, Apple iPhone, HTC Advantage, T-Mobile G1, Palm Treo Pro, HTC Fuze, MSI Wind, MacBook Pro, and many more, along with tons of accessories and classic devices like the Apple Newton MessagePad 2100 and Sony CLIE UX50. Matthew co-authored Master Visually Windows Mobile 2003, was a member of the Nokia Nseries Blogger relations program, and is a member of the invite-only Microsoft Mobius mobile device evangelist group. He can be found on various discussion forums under the user name of "palmsolo".
Paul Miller
Paul has been involved with the web since its earliest days, addressing issues of technology and policy most recently at Talis and previously in a range of public sector positions. At The Cloud of Data, Paul provides consultancy and analysis services to a wide range of clients concerned with the implications of the Semantic Web and Cloud Computing for their business. Paul has a Doctorate in Archaeology from the University of York.
David Morgenstern
David Morgenstern has covered the Mac market and other technology segments for 20 years. In the recent past, he founded Ziff-Davis' Storage Supersite, served as news editor for Ziff Davis Internet and held several executive editorial positions at eWEEK. In the 1990s, David was editor of Ziff Davis' award-winning MacWEEK news publication as well as its successor title, eMediaWEEKly, which focused on multiplatform professional content creation. His byline can be found online and in print publications including CreativePro.com, Peachpit Press' Mac Bible and Popular Photography.
John Morris
John Morris is a former executive editor at CNET Networks and senior editor at PC Magazine. He now works for a private investment firm, which may at any time invest in companies whose products are discussed in this blog, and no disclosure of securities transactions will be made. No investment advice is offered in this blog. All duties are disclaimed.
John Morris
John Morris is a former executive editor at CNET Networks and senior editor at PC Magazine. He now works for a private investment firm, which may at any time invest in companies whose products are discussed in this blog, and no disclosure of securities transactions will be made. No investment advice is offered in this blog. All duties are disclaimed.
ZDNet Research
Alex Moskalyuk is an engineer in a Silicon Valley startup firm. Moskalyuk, a linguistics graduate who speaks English, Russian, Ukrainian, German and French, began his career covering the technology field for the largest computer weekly in the Ukraine. The end of the dot-com boom prompted Alex to switch his focus from web technologies to semiconductors and statistical research. His interests eventually led him to the United States where he pursued a graduate degree in Computer Science from Eastern Washington University
In his spare time Moskalyuk runs websites that serve as useful tools for the tech community. Among them are: www.techinterviews.com and moskalyuk.com/blog.
Paul Murphy
Originally a Math/Physics graduate who couldn't cut it in his own field, Paul Murphy (a pseudonym) became an IT consultant specializing in Unix and related technologies after a stint working for a DARPA contractor programming in Fortran and APL. Since then he's worked in both systems management and consulting for a range of employers including KPMG, the government of Alberta, and his own firm. In those roles he's "been there and done that" for just about every aspect of systems management and operation.
Ryan Naraine
Ryan Naraine is a journalist and social media enthusiast specializing in Internet and computer security issues. He is currently security evangelist at Kaspersky Lab, an anti-malware company with operations around the globe. He is taking a leadership role in developing the company's online community initiative around secure content management technologies.
Prior to joining Kaspersky Lab, Ryan was Editor-at-Large/Security at eWEEK, leading the magazine's and Web site's coverage of Internet and computer security issues and managing the popular SecurityWatch blog, covering the daily threats, vulnerabilities and IT security technologies. He also covered IT security, hacker attacks and secure content management topics for Jupiter Media's internetnetnews.com.
Ryan can be reached at naraine SHIFT 2 gmail.com. For daily updates on Ryan's activities, follow him on Twitter.
John Newton
John Newton has spent the last 25 years building information management software, including co-founding Documentum, the enterprise content management software company with Howard Shao in 1990. John is currently Chairman and CTO of Alfresco, an open source enterprise content management system founded in 2005. John started his career in 1981 in databases as one of the original engineers at Ingres and ultimately ran the database development group. John was also one of the first entrepreneurs in residence in Europe at Benchmark Capital. John has been frequently blogging for the last two years on the change in information management as it evolves with open source, Web 2.0 and the commoditization of software and hardware.
See his personal disclosure page for all John's industry affiliations.
Andrew Nusca
Andrew J. Nusca is an associate editor for ZDNet and SmartPlanet. As a journalist based in New York City, he has written for Popular Mechanics and Men's Vogue and his byline has appeared in New York magazine, The Huffington Post, New York Daily News, Editor & Publisher, New York Press and many others. He also writes The Editorialiste, a media criticism blog.
He is a New York University graduate and former news editor and columnist of the Washington Square News. He is a graduate of the Columbia University Graduate School of Journalism. He has been named "Howard Kurtz, Jr." by film critic John Lichman despite having no relation to him. A native of Philadelphia, he lives in New York with his girlfriend and his cat, Spats.
Adam O'Donnell
Adam J. O'Donnell, Ph.D. is an R&D engineer who has focused on computer security since 2000. He currently is the Director of Emerging Technologies at Cloudmark, a messaging security company located in San Francisco.
Adam early on mastered the art of writing in complete sentences, using both hands and one foot. Later, he learned to do so with each individually. After fourteen years of apprenticeship in the mist-covered hills of central Nepal, Dr. O'Donnell emerged an unparalleled digital warrior and in desperate need of a anti-fungal wash.
Approaching both life and enterprise security with the verve of a particular capuchin, he is respected the world over as an observer of all he sees. Adam's dry blade of analysis will sever the hard candy shell surrounding most technical security concepts, and significantly goo-ify the remaining so as to be consumable in small bites with sufficiently large servings of digestive aids. Just what the doctor ordered.
Jason D. O'Grady
Jason D. O'Grady is the editor of PowerPage.org, which has been publishing daily mobile technology news since December 1995. Jason has contributed to MacWEEK, Macworld, MacAddict, MacPower (Japan), and written chapters for The Macintosh Bible, Eighth Edition and The Macintosh Bible, Panther Edition (Peachpit Press). He also co-founded the first dedicated PowerBook User Group (PPUG) in the United States.
Steve O'Hear
Steve O'Hear is a London-based consultant, educator, and journalist, focussing on the Internet and all aspects of digital technology. He advises businesses and not-for-profit organisations on how to exploit the collaborative and publishing opportunities offered by the Web, and has written for numerous publications including The Guardian and Macworld. Steve is also the director of a new documentary on Silicon Valley, called In Search of the Valley, and in 2002 was made a fellow of the UK's National Endowment for Science, Technology, and the Art.
George Ou
George Ou, a former ZDNet blogger, is an IT consultant specializing in Servers, Microsoft, Cisco, Switches, Routers, Firewalls, IDS, VPN, Wireless LAN, Security, and IT infrastructure and architecture.
Deb Perelman
Deb Perelman is a journalist in New York City with a focus on tech and the daily grind. Previously she was a reporter for eWEEK, leading the magazine and Web site's coverage of the issue and trends that affect IT workers.
Jason Perlow
Jason Perlow is a technologist with over two decades of experience with integrating large heterogeneous multi-vendor computing environments in Fortune 500 companies. A long-time computer enthusiast starting the age of 13 with his first Apple ][ personal computer, he began his freelance writing career starting at ZD Sm@rt Reseller in 1996 and has since authored numerous guest columns for ZDNet Enterprise and Ziff-Davis Internet. Jason is currently Senior Technology Editor for Linux Magazine, where he has been writing about Open Source issues since 1999.
In his spare time, Jason is an avid amateur chef and food writer, where his work reviewing New Jersey restaurants has appeared in The New York Times. He is also the founder of the popular food web site eGullet and blogs about restaurants and cooking at OffTheBroiler.com.
Roland Piquepaille
Roland Piquepaille passed away in early January 2009. He lived in Paris, France, and spent most of his career in software, mainly for high performance computing and visualization companies, working for example for Cray Research and Silicon Graphics. He left the corporate world in 2001 after 33 years immersed into it. In 2002, he started a blog about technology trends and how they will affect our lives.
Sean Portnoy
Sean Portnoy started his tech writing career at ZDNet nearly a decade ago. He then spent several years as an editor at Computer Shopper magazine, most recently serving as online executive editor. He received a B.A. from Brown University and an M.A. from the University of Southern California.
Mitch Ratcliffe
Mitch Ratcliffe is a veteran journalist, media executive and entrepreneur. He was editor of the ground-breaking Digital Media newsletter in the 1990s and a frequent contributor to ZDNet over the years. He led development of the first Web audio/video news network at ON24, sat on the board of Electric Classifieds Inc. and Match.com, and worked as an investment banker. A dedicated "portfolio career" worker, Mitch is co-founder and Chief Scientist of BuzzLogic LLC, a social network analytics and marketing communications platform developer, and works with Audible Inc. on its podcasting service, among other projects detailed here.
Garett Rogers
Garett Rogers has always had a deep interest in computers and the Internet, which led him to a degree in Computer Information Systems. He is currently employed as a programmer for iQmetrix, which specializes in retail management software designed specifically for the cellular and electronics industry.
Garett's journey into Google started with his employer asking him to "get a better rank on Google." Diving into search engine optimization sparked his curiosity for how things work and led him to create a blog dedicated to what interests him most--Google.
Paula Rooney
Paula Rooney has covered the technology industry for more than 15 years, starting with semiconductor design and mini-computer systems at EDN News and later focused on PC software companies including Microsoft, Lotus, Oracle, Red Hat, Novell and other open source and commercial software companies for CRN and PCWeek. She received a silver award from the American Society of Business Publication Editors in 2005 for her profile on Linus Torvalds and edited and co-authored "Partnering With Microsoft," a book about Microsoft's channel published by CMP Publishing in 2004. Rooney graduated from the Columbia University Graduate School of Journalism in 1997. In her off time, she enjoys scuba diving, sailing, sun worshipping, running and reading. She resides on the shores of Scituate, Massachusetts.
Russell Shaw
Russell Shaw passed away in March 2008. He was an enterprise computing journalist, analyst and author based in Portland, Oregon. A specialist in open source architectures and strategies, Microsoft applications, wireless networking, and multimedia content creation, Russell covered these fields regularly for several IT, business and consumer publications, including Investor's Business Daily and the syndicated IT news site NewsFactor.com.
Brian Sommer
Brian is in a unique position to diagnosis the winners and the losers in technology and services. He was the longest running (10 years) and most senior director of Andersen Consulting's (now Accenture's) global Software Intelligence unit - a position that required him to pick the best possible software solutions for hundreds of clients globally. He advised the firm on ERP software market forecasts and helped establish manpower planning estimates by vendor for deployment globally.
Brian continues to remain close to technology buyers and sellers. When he left Andersen Consulting, he co-created a dot-com with blogger and former arch-enemy at Price Waterhouse, Vinnie Mirchandani. That firm helped broker efficient services contracts between software buyers and systems integrators. Since then, he's created TechVentive, Inc. - a company that helps technology firms better understand their markets - and Vital Analysis - the research and publishing arm of TechVentive.
Brian still travels the world and publishes an impressive number of articles, research reports and blog posts annually to help software and services buyers make better business decisions. He can be reached at: brian @ vitalanalysis.com
Tom Steinert-Threlkeld
Tom Steinert-Threlkeld is editor-in-chief of Securities Industry News, as well as a long-time media, technology and business journalist.
He experimented with online news delivery a quarter century ago, with a text-only online service called StarText at the Fort Worth Star-Telegram in Texas.Ryan Stewart
Ryan Stewart holds an economics degree from the University of Pennsylvania and is now a Rich Internet Application developer and industry analyst. After graduating from Penn, he spent two years developing applications for the Wharton School and pushing the idea of the web as a platform for learning. Ryan now lives in Seattle with his wife and works as a developer for WorldClass Strategy while running his own consulting company, helping clients build and architect Rich Internet Applications.
Richard Stiennon
A former ZDNet blogger, Richard Stiennon is an industry consultant. Most recently he was Chief Marketing Officer for Fortinet, Inc., the largest privately held security vendor. prior to that he was Chief Research Analyst at IT-Harvest. And before creating IT-Harvest, he was VP of threat research for Webroot Software, Inc. the leading commercial anti-spyware solution.
Previously, Richard was VP Research at Gartner, Inc. where he covered security topics including firewalls, intrusion detection, intrusion prevention, security consulting and managed security services for the Security and Privacy group. He is a holder of Gartner's Thought Leadership award for 2003 and was named "One of the 50 most powerful people in Networking" by NetworkWorld magazine. His speaking engagements have included conferences and meetings throughout North and South America, Hawaii, Tokyo, Tel Aviv, Istanbul, Milan, Munich, Hannover, Madrid, London, and Cannes.
Josh Taylor
Josh Taylor is director of CNET Networks Business' technology sites -- ZDNet and TechRepublic. This is Josh's second stint at CNET Networks, having previously served in a number of roles (from 1998-2002), including associate vice president of CNET's buying advice area (that's product reviews to you and me) and columnist. In between those stints, Josh worked in communications for a couple of non-profit institutions, and covered technology and travel for a number of publications and sites, including Fast Company, Fortune Small Business, PC World, Frequent Flyer, and, CNET.com.
Prior to that first CNET go-around, Josh worked as a sports producer for the now-defunct Microsoft Sidewalk, and as editor of the online presences for the equally-defunct George Magazine.
Marc Wagner
Marc Wagner works as a Services Development Specialist for University IT Services at Indiana University, Bloomington. He holds a Bachelor of Science degree in Physics from the Georgia Institute of Technology and a Master of Science degree in Computer Science from Indiana University. During his 27+ years in Education IT, Marc has variously been an information center programmer, a technical support specialist, a systems planner, an Intel/DOS specialist, a Windows specialist, and a UNIX systems administrator. Today, Marc has a variety of responsibilities and works on a team which provides and maintains instructional student computing resources on over 3,500 workstations on the Bloomington and Indianapolis campuses of Indiana University.
Phil Wainewright
Phil Wainewright is an influential commentator and strategist on emerging software industry trends. He first spotted the significance of on-demand software services in 1998, when he set up ASPnews.com, which rapidly became a standard-bearer for the nascent industry. He sold ASPnews in January 2000 and went on to found Loosely Coupled, a specialist website covering enterprise adoption of web services and business process automation. He recently completed a series of analyst reports for Summit Strategies on current trends in software-as-services.
Zack Whittaker
Zack Whittaker started playing with computers before he could even tie his shoelaces; although that skill wasn’t discovered until he was 10. Amongst many things, he is a good-for-nothing, pink sock wearing, British student at the University of Kent in Canterbury, UK working towards a BA (Hons) Criminology and Social Policy. In between studying, drinking, and occasionally sleeping, he works with researchers studying neurological illnesses like Tourette’s syndrome (of which he suffers from), gives talks and lectures on disabilities, and throws in a little child protection and family safety work now and then. He grew up in “Robin Hood Country” in Nottinghamshire, UK for the best part of his life, but still heads there on occasion to see his ever-supporting and loving family, godchildren and his friends. Although due to his age he may seem inexperienced and misguided, but he’s already totalled up many years of work, education, knowledge and general (mis)adventure.
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