July 31st, 2007
Failed router component leads to two-hour T-Mobile BlackBerry email shutdown
“Stick together?”
Not Monday afternoon.
Failure of a component in a router led to slightly less than two hours of lost e-mail service for BlackBerry customers on T-Mobile USA’s network west of the Mississippi River yesterday.
T-Mobile spokesperson Peter Dobrow said the router failure affected service from around 4 p.m. to 5:45 p.m. Pacific Daylight Time.
Since the router component only handles BlackBerry emails, no other T-Mobile services were affected.
Brings back memories of that 14-hour shutdown earlier this year.
Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.
