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September 25th, 2007

Reports: another BlackBerry email slowdown

Posted by Russell Shaw @ 8:05 pm

Categories: News, Outages

Tags: RIM BlackBerry, Pinstack, E-mail, Handhelds, Online Communications, Hardware, Russell Shaw

Pinstack is reporting another BlackBerry email outage.

 

Apparently, the issue is traceable to BlackBerry’s Network Operations Center, not to carriers.

 

“Logging into your BIS and resending service books probably will not work at this time, as many people are reporting if you attempt to log into the BIS, you get stuck in an endless “Processing, please wait” loop,” Pinstack reports.

 

UPDATE:

Carriers effected: ALL
Fix ETA: N/A
Email Accounts Effected: 3rd party emails: Gmail/Yahoo/Hotmail/Comcast/etc
Email Accounts NOT Effected: blackberry.net
Addtional Services Effected: POSSIBLY Data browsing, BlackBerry Messenger, 3rd party apps that rely on data.

***Also reports of EDGE and GPRS coverage dropping down to edge and gprs, which may or may not be included in this issue.

Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.

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It's totally unacceptable...  D. T. Schmitz | 09/25/07

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