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August 7th, 2008

The shine is off another apple

Posted by Deb Perelman @ 2:14 pm

Categories: Apple, Lawsuits, Work-Life Balance

Tags: job, overtime, apple inc., recruitment & selection, human resources, workforce management, deb perelman

Techies to Apple: You treat us like indentured servants.

In a lawsuit filed Monday that the plaintiff hopes to turn into class-action that could include all staff at retail stores, an Apple employee alleges that the company denied technical staffers overtime pay and other compensations required by state law. The network engineer employed by Apple from 1995 until 2007, David Walsh, says that he spent innumerable evenings and entire weekend on call without any overtime pay, fielding tech support calls that came after 11 p.m.

Furthermore, Walsh says that Apple “intentionally and deliberately created numerous job levels and a multitude of job titles to create the superficial appearance of hundreds of unique jobs, when in fact, these jobs are substantially similar and can be easily grouped together for the purpose of determining whether they are exempt from overtime wages,” reads the complaint.

Now raise your hand if you’ve ever worked in a tech support job that stiffed you on overtime or had you on call at absurd hours. Oh wait, all of you have? Then this means that it probably doesn’t surprise you that techies at Sun Microsystems, Electronic Arts, IBM and Dell have pursued similar suits with varying degrees of success.

But what stands out here–to this writer at least–is Apple’s name on it. No, this isn’t being in the RDF that precludes one from seeing or hearing any evil about shiny Mac products, but about the fact that Apple is such a coveted place to work, it is described in different accounts as “cool,” “a dream job,” “the holy grail of aesthetic accolade” as well as “a great way to meet chicks.” (And these were just the top of search results.)

It sounds instead like another case of employment realities at Workplace Wonderlands–it seems the cooler a workplace is perceived to be, the less hard it has to fight to fill openings, and fewer it has to bait them with–even the legal guarantees of overtime pay and the promise of a few hours off each week.

Deb Perelman is a journalist in New York City with a focus on tech and the daily grind. See her full profile and disclosure of her industry affiliations.

  • Talkback
  • Most Recent of 15 Talkback(s)
No overtime pay = unanswered calls
When I did on-call tech support, we were given an on-call bonus for the week and paid overtime at a min of 1 hour per call. If there was no pay for being on-call, you can be sure I would not be answer... (Read the rest)
Posted by: Labrat636 Posted on: 08/12/08 You are currently: a Guest | | Terms of Use
The shine is off another apple  Loverock Davidson | 08/07/08
glad  buddhistMonkey | 08/09/08
RE: The shine is off another apple  phil321 | 08/07/08
Indentured servitude  John L. Ries | 08/07/08
This is news?  Yagotta B. Kidding | 08/07/08
RE: The shine is off another apple  jscott418 | 08/07/08
That's what I said  laura.b | 08/08/08
Soundbites are punchy, but reality ain't that simple  bmerc | 08/08/08
Yes  laura.b | 08/11/08
Keep your Resume up to date  jpr75_z | 08/08/08
Frivolous hogwash?.  i8thecat | 08/08/08
really?  coffeeshark | 08/08/08
LOL!!!  i8thecat | 08/08/08
RE: The shine is off another apple  Tigertank | 08/09/08
No overtime pay = unanswered calls  Labrat636 | 08/12/08

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