June 23rd, 2009
Jive & Telligent Get More Analytical
Jive, creator of ‘Social Business Software 3.0′, are announcing today an OEM agreement with business intelligence vendor SAP AG, through which it will deliver community analytics that combine the best in Social Business Software together with SAP® BusinessObjects™ BI OnDemand offerings. This partnership makes available complete cloud-based analytics and reporting solutions for Jive SBS customers.
Telligent are also significantly beefing up their analytical strengths with a preview of their new capabilities in that area: ‘Harvest Reporting Server’ now becomes ‘Telligent Analytics™’. They are also rebranding version 5.0 of their Community Server as ‘Telligent Community’ and Community Server Evolution version 2.0 now becomes ‘Telligent Enterprise’.
I’ll get into more details soon about these offerings once I’ve had a chance to gauge reaction here in Boston at the Enterprise 2.0 conference. What seems to be clear however is the need for facts and figures that will help demonstrate usage of these platform collaboration tools. Jive customers now also get SAP business intelligence on tap from the cloud.
Rob Howard, Telligent’s founder and chief technology officer: “Social computing alone does not drive our product development…Telligent‘s strategy is to provide a platform where social computing, enterprise technology and traditional communication come together to break down information silos and enhance measurability both inside and outside the organization.”
Measurability and ROI are of course big topics this week, but it’s tough to apply metrics to tacit knowledge capture. Telligent’s Analytics contains new features to identify top influencers within a whole community or within groups and expanded reporting functionality to enhance organizational decision-making.
These are all good ways to move enterprise 2.0 up the value chain in the enterprise 1.0 world.
Dashboard image from New Scientist Magazine
Oliver Marks provides seasoned independent consulting guidance to companies on the effective planning of 'Enterprise 2.0' strategy, tactics, technology decisions and roll out. See his full profile and disclosure of his industry affiliations.
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