May 11th, 2009
CRM Playaz Episode #8: Kindle DX, C-Level Smackdown RightNow's Greg G.; and Twibes?
We are back again. Still posting it here on ZDNET. This is one of our best shows ever because of the C-Level smackdown.
We talk about the Kindle DX which stands for…you’ll hear.
But we get something better than the Kindle DX (though there are lots of things better than the Kindle DX, now that I think of it). Our C-Level Smackdown this week features Greg Gianforte, the CEO of RightNow, industry rockstar and HOFer and a good dude. Does he slip up? You’ll have to listen.
We do the Twidiocy thang and find out that “Twibes” is not a bad idea, but really is a stupid term.
When it comes to the opening and closing, we love Charlie Bobus and Muddy Waters. BTW, There’s no comparison between the two. If you don’t know what I’m talking about, you should be ashamed.
As always, the music makes us free (and is creative commons licensed).
UPDATE: Brent and I have removed the segment of the show on the Sex 2.0 conference. We don’t normally alter what we do, but in this case we feel we had to because we found that we had inadvertently offended the attendees of the conference, and sex workers, which was not our intent at all. Both Brent and I feel very comfortable in our edgy humor when it comes to the information technology world and especially CRM, because we are both well known by the members of that industry. Thus, they know our purpose is to mock, but to do so without rancor. But in retrospect, this time we went outside the industry that knows us and as a result, we offended people who we certainly had no intention of offending. To apologize, we’ve removed the segment.
Music
Opening: Use Your Experience by Charles Bobus. Courtesy of The Podsafe Music Network
Closing: Got My Mojo Working from the album, The Lost Tapes by Muddy Waters. Buy it at Amazon.com
In addition to being the author of the best-selling "CRM at the Speed of Light: Essential Customer Strategies for the 21st Century," Paul Greenberg is President of The 56 Group, LLC, a customer strategy consulting firm, focused on cutting edge CRM strategic services and a founding partner of the CRM training company, BPT Partners, LLC. See his full profile and disclosure of his industry affiliations.
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