November 24th, 2009
Numbers of new Core i7 iMacs are turning up DOA
Reports are flowing in that some of the recently-shipped iMacs with Core i7 Intel processors are shipping dead-on-arrival. Whoops.
A currently 36-page thread on Apple’s official support Forums has a whole slew of unhappy customers listing their already-deceased desktops. Many of them cite cracked screens or just dead computers, and one even cites a footprint on the screen! (Would love to see a photo of that…) Even Engadget reports that they can’t even boot up their new iMac that just arrived. They were shipped via FedEx, but seriously, who packed these things?
This comes as quite a disappointment considering the hype surrounding the quad-core processors, being that they’re cheap and predicted to be quite useful in classrooms and media centers. Plus, after the excitement of ordering and then receiving a pretty new gadget in the mail, only to find it useless is ultimately disappointing. But apparently it’s not everyone as some people on the Forums are reporting that their new computers are fine.
Gizmodo reports that Apple has been “extremely responsive” over the problem, so it would be wise to contact their support center or maybe bring it to the Genius Bar an Apple Store if you’re near one, although chances are the line will be long.
Has anyone else received a DOA or perfectly-functioning Core i7 Mac recently?
Rachel started playing with her mother's old Brownie camera when she was just a toddler, working her way up from a Hello Kitty point-and-shoot to training on both film and digital SLRs. See her full profile and disclosure of her industry affiliations.
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