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March 12th, 2008

Why the Wal-Mart "snub" should be a big deal for gOS

Posted by Adrian Kingsley-Hughes @ 7:36 am

Categories: Hardware, Industry, Linux

Tags: Wal-Mart Stores Inc., PC, Margin, Linux, Desktops, Open Source, Operating Systems, Software, Hardware, Adrian Kingsley-Hughes

My blogging colleague Dana Blankenhorn reports that ThinkgOS founder David Lui isn’t worried by the Wal-Mart snub.  He should be.

gOSHere’s what Lui had to say:

“It sounds like a big story but it’s not that big a story. Right off the bat we were telling people what we were doing was creating a concept. We knew we were targeting a tech-savvy crowd. The customers Wal-Mart has in the stores are our ultimate vision. We learned a lot, but we felt it was only a soft launch.”

There are a few contradictions in that statement alone.  First, I accept that gOS is a concept that’s aimed at tech-savvy users, but in that case I can’t understand why the company targeted Wal-Mart customers.  There are far better ways to go about getting the attention of tech-savvy users. 

Also, going for a Wal-Mart soft launch just doesn’t make sense.  As a rule Wal-Mart doesn’t do soft launches because devoting shelf space to stuff that’s hard to shift means losing money, and Wal-Mart didn’t get where it is today by devoting space to soft launches.

However, I do feel that Lui has hit the nail on the head with this statement:

“Making money from a $199 PC is very difficult. The margins are very small. The margin on a $399 PC is three times that – you have to sell three times as many units. It doesn’t add up.”

Well there’s your problem!  As much as I love getting cheap hardware, you have to be careful how far you drop the price.  Dell over the years has dropped the price of PCs so much that the company devalued the budget PC market so much that it became hard for any company to make money selling cheap PCs.  This in turn put pressure on vendors to rake a profit off the other end of the market - the high end gamer and enthusiast market (oh, and businesses …).  Cheap hardware doesn’t leave much of a budget for things like marketing.  Some products don’t need marketing, but others do, and it seems that a $200 PC needs a certain level of marketing and consumer education than the profit margins can’t accommodate.

So, why should the Wal-Mart’s statement that Linux PCs “wasn’t what our customers were looking for” bother gOS?  Well, here’s what that means to me - you can take a PC (a pretty decent PC, ideal for your average home user not into gaming or media center stuff), load a Linux distro on it, sell it at a price that’s practically giving it away and then put that PC on sale in a store where customers are traditionally thought of as looking for bargains, and that PC turns out to be not what the customers want.  This experiment gone bad won’t be remembered as “Linux-based Everex PCs didn’t sell in Wal-Mart stores” or “it was a soft launch and that’s why Wal-Mart pulled the plug on it.”  No, it’ll be remembered as a Linux failure, and that’s a shame. 

There seems to be a rush to get cheap Linux PCs to market and I can’t shake the feeling that this isn’t good for Linux. 

Thoughts?

Adrian Kingsley-HughesAdrian is a technology journalist and author who has devoted over a decade to helping users get the most from technology. He also runs a popular blog called The PC Doctor. See his full profile and disclosure of his industry affiliations

Want to get in touch? Got a tip? Feel free to drop me a note! I ALWAYS respect anonymity. I'm also on Twitter (@the_pc_doc)

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  • Talkback
  • Most Recent of 30 Talkback(s)
well, your statement was proven wrong...
I quote: "Until some Linux GUI distro comes out w/out-of-the-box commercial DVD playback, iTunes and the ability to install rather than compile all available software, Linux will be limited in its mar... (Read the rest)
Posted by: Mitch 74 Posted on: 03/17/08 You are currently: a Guest | | Terms of Use
Is this thing on??  spidermac | 03/12/08
They weren't left on the shelves  fr0thy@... | 03/12/08
WalMart IS as Evil as MicroShaft - That's Just an Undisputed Fact  drprod@... | 03/13/08
well, your statement was proven wrong...  Mitch 74 | 03/17/08
Wrong offer  plino | 03/12/08
good idea  Badgered | 03/12/08
GREAT! Provided WalMart could sell a sub-$500 Mac  drprod@... | 03/13/08
Preinstalled OS  pjotr123 | 03/12/08
I disagress  bportlock | 03/12/08
Oops!!  bportlock | 03/12/08
you had a lolcat moment there. [n/m]  lostarchitect | 03/12/08
More than one I think! (nt)  bportlock | 03/13/08
"Your Disagrees - Let Me Show You It"  drprod@... | 03/13/08
As a PC OEM ....  ShadeTree | 03/12/08
The critical mass  fr0thy@... | 03/12/08
hear hear  deaf_e_kate | 03/13/08
Well, Windoze Know-Nothings like Shade are NOTHING New  drprod@... | 03/13/08
You fight the power!!!  nucrash | 03/13/08
Sales require customer knowledge  Letophoro | 03/12/08
Not the first Walmart PCs with Linux  hgh9mrp@... | 03/12/08
Low end PC market will decline  Heatlesssun1 | 03/12/08
Good point...  nucrash | 03/13/08
EEE PC, anybody?  drprod@... | 03/13/08
re: Low end market will decline  super_J | 03/13/08
RE: Why the Wal-Mart  Hemlock Stones | 03/12/08
It fails to advertise its merits and translates into sales figures  Boot_Agnostic | 03/12/08
Oh how I would love to see an OpenOffice.org Commercial  nucrash | 03/13/08
Since OO is so relative to StarO  Boot_Agnostic | 03/14/08
Not bad for Linux  mrdatahsZDNet Moderator | 03/13/08
RE: Why the Wal-Mart  trentreviso | 03/13/08

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