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March 21st, 2008

Friday Rant - Sony and Apple/iTunes, you're on the wedgie list!

Posted by Adrian Kingsley-Hughes @ 5:04 am

Categories: Friday Rant

Tags: Sony Corp., Apple Safari, Sony Vaio, Desktops, Hardware, Adrian Kingsley-Hughes

It’s Friday and that means time for another Friday Rant!

Sony and iTunes, I just thought it polite to let you know that as of today you’ve made it onto the wedgie list.  What’s the wedgie list?  Well, it’s pretty straightforward really.  It’s a list containing the names of individuals and companies who have acted or behaved in such a way that makes them eligible to receive a wedgie (if you think that’s bad, I should also let you know that I have a DeathStar list too, but construction delays mean that I am powerless to do anything to those on that list … yet).

So, why have Sony and Apple/iTunes both made it onto the wedgie list?  Well, read on and I’ll tell you, and then you get to judge whether I was right or wrong in putting them onto the list.

Sony

Sony VaioMany thanks to the tipster who pointed me in the direction on a post on Engadget about a new option that Sony is offering for customers of the Vaio TZ2000.  The service is called “Fresh Start” and it costs $50.  Here’s what you get for your cash:

Opt for a Fresh Startâ„¢ and your VAIO PC will undergo a system optimization service where specific VAIO applications, trial software and games are removed from your unit prior to shipment. Fresh Startâ„¢ safely scrubs your PC to free up valuable hard drive space and conserve memory and processing power while maximizing overall system performance right from the start.

Sony Vaio 

Whoa there a second!  Let me get this straight.  To get a craplet-free Vaio TZ2000 I’d have to pay Sony an extra $50 just to remove all the junk software that it installed on the system that I don’t want in the first place?  Oh, and to be offered this revolutionary service I have to cough up an extra $100 for Vista Business.  How about a different offer, um … something along the lines of DON’T INSTALL THE STUFF ON THE SYSTEM IN THE FIRST PLACE!  Also, why is Fresh Start billed as a “system optimization service where specific VAIO applications, trial software and games are removed from your unit prior to shipment?”  Wouldn’t it make more sense to simply not install the stuff on there to begin with?  What is this, a “bloatware tax?” Oh, right, I forgot, all that junk subsidizes the cost of the notebook and helps keep prices down.

Seriously, I quite like the Vaio range but Sony seems to want to pack them will far too much junk.  Asking people to pay for the privilege of having a clean system really is nothing more than money grabbing.

[UPDATE:  Over on Dwight Silverman's TechBlog Captain Fantastic has offered a free solution to the Sony craplets - The PC Decrapifier.  Not sure how effective it is against what Sony pre-installs but if you don't want to pay $50 it has got to be worth a try.]

[UPDATE 2:10pm 21/03/08:  Ed Bott reports that this fee is being dropped by Sony.

"This morning, I had a previously scheduled interview with Sony’s Mike Abary, Senior Vice President of the VAIO division. In what must be the fastest turnaround in corporate history, Abary told me that the $49 charge is dead. 'We didn’t intend that to happen,' he said late this morning, blaming the snafu on an internal miscommunication. 'We’re removing the $49 charge,' he told me."

At the time of writing this update Sony's store is still offering Fresh Start at $49.99.  Also, no word on why this service is only being offered for Vista Business edition.]

Apple/iTunes

OK, I know that Apple’s just released Safari 3.1, and yes, I know that it’s fast, but is that any reason to go shoving the browser down my throat - just as Steve Jobs promised he would do. 

What I’ve noticed over the past few days is that systems that have iTunes and the Apple Software updater installed have started to show Safari 3.1 available as an update on systems which have never had Safari installed on them in the first place.  And, as usual, in typical spyware fashion, the download option is pre-checked.

Apple - iTunes

Now, my guess is that Safari will be shown as an update option indefinitely, or until one of two things happens:

  • I install Safari
  • I uninstall iTunes

Want to take a guess at which one of these options I’m most likely to take?  Let me tell you now that it won’t be that I install Safari. 

Have your say!

Which company deserves to be on the wedgie list?

View Results

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Thoughts? And remember, since it’s a Friday, you can vent your spleen about anything tech-related that annoys you!

Adrian Kingsley-HughesAdrian is a technology journalist and author who has devoted over a decade to helping users get the most from technology. He also runs a popular blog called The PC Doctor. See his full profile and disclosure of his industry affiliations

Want to get in touch? Got a tip? Feel free to drop me a note! I ALWAYS respect anonymity. I'm also on Twitter (@the_pc_doc)

Right to Reply: Should any industry representatives wish to comment on any posts on Hardware 2.0, I will be happy to publish their reply verbatim on this blog.

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  • Talkback
  • Most Recent of 40 Talkback(s)
RE: Friday Rant - Sony and Apple/iTunes, you're on the wedgie list!
Sour on Apple
After downloading the "latest" itunes update, all my music is gone, only the titles remain.
Difficult to read my itunes window, as it's covered with crummy istore ads.
ipod (60G... (Read the rest)
Posted by: ifooh Posted on: 03/25/08 You are currently: a Guest | | Terms of Use
Atomic Wedgie  D-T-Schmitz | 03/21/08
Or the "dreaded rear admiral" ...  Adrian Kingsley-HughesZDNet Moderator | 03/21/08
postal wedgie...  ridingthewind | 03/21/08
All systems come with junkware now-a-days.  JonathonDoe | 03/21/08
I hear you there  GuidingLight | 03/21/08
I am more expensive  philpenn | 03/21/08
What else do you expect from Sony?  James T. Kirk | 03/21/08
Sort of like Rethuglicans or MicroShaft, Sony is  drprodny | 03/24/08
Actually...  Zorched | 03/24/08
Workaround for Safari  Chad Strunk | 03/21/08
Uh, "Workaround"?  Marcos El Malo | 03/22/08
If stuck using iTunes  rtk | 03/22/08
not good enough  impala_sc | 03/23/08
Even better if you only have Quicktime installed.  odubtaig | 03/21/08
Agree 100%  bmgoodman | 03/21/08
Beat me to it, but said it all  mtgarden | 03/21/08
My Own Rant + Gettin Nothin for Somethin  Cornhead | 03/21/08
Allow ZDNet only.  TripleII | 03/21/08
Not that I am in support of this, but...  LittleGuy | 03/21/08
IE's Evil Empire MicroShaft - I expect BETTER from Apple  drprodny | 03/24/08
Oh, Grow up! Revenue is king!  JayJaySmak | 03/21/08
Whatever happened to 'the customer is king'?  odubtaig | 03/21/08
sony missed an opportunity  lostarchitect | 03/21/08
Exactly, LA!  drprodny | 03/24/08
Or charge extra FOR the Crapware  Original Eggman | 03/24/08
They should have thought of this 3 years ago...  MGP2 | 03/21/08
Two things:  msalzberg | 03/21/08
and BLAMMO, sony's "fresh start" is now free!  lostarchitect | 03/21/08
The power of the wedgie list!  Adrian Kingsley-HughesZDNet Moderator | 03/21/08
Aww - and here I was hoping you'd get DILBERT's Dinosaur Bob  drprodny | 03/24/08
Sony and all OEMs  TripleII | 03/21/08
Had no idea...  John L. Ries | 03/21/08
When did you last see Bob?  Adrian Kingsley-HughesZDNet Moderator | 03/21/08
RE: Friday Rant - Sony and Apple/iTunes, you're on the wedgie list!  kkrimmer@... | 03/22/08
Curious.  msalzberg | 03/22/08
Differences...  Big Scoddie | 03/24/08
differences  nicemann2002@... | 03/24/08
RE: Friday Rant - Sony and Apple/iTunes, you're on the wedgie list!  TBoneMNP | 03/24/08
rear admiral  nicemann2002@... | 03/24/08
RE: Friday Rant - Sony and Apple/iTunes, you're on the wedgie list!  ifooh | 03/25/08

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