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June 30th, 2008

Linux's dirty little secret

Posted by Adrian Kingsley-Hughes @ 4:13 am

Categories: My Linux Experience

Tags: VMware Inc., 7-zip, Linux, UNIX, Operating Systems, Open Source, Software, Adrian Kingsley-Hughes

OK, so over the past few months I’ve grown from being a Linux skeptic into being quite a Linux fan. I’ve still got lots to learn but it’s great having the ability to roll out a no-cost OS onto systems that don’t need to have Windows on them (I understand that not everyone reading this will need Linux, but I do …). That said, there are a few aspects of Linux that do annoy/frustrate/anger me/make me hulk out* (delete as overall mood dictates), and one of these aspects is so core to an OS that I’m surprised that it hasn’t been addressed already.

Image gallery here

I’m talking about installing applications. Don’t get me wrong, it’s not all applications. For example, if you are running Ubuntu and want to install support for 7-Zip archives, then you just fire up Add/Remove Applications, type 7zip into the Search box, check 7zip, hit Apply Changes and confirm the changes.

Linux’s dirty little secret

Linux’s dirty little secret

Having to turn to Google for help with almost every install seems to indicate a serious usability problem with Linux

Now this process is pretty straightforward and easy, but I have to admit that it could be made a lot easier. For example, where’s the application I’ve just installed gone? If I bothered to read all the info on the Add/Remove Applications window I’d know that the standalone version has gone to /usr/bin/, but if you’re hoping to find an icon for the app anywhere, you’re outta luck.

But things get worse. Here’s an example. I work with both Windows and Linux a lot through VMware Workstation, and when working with VMware virtual machines, installing VMware Tools is a must. On a Windows VM this is easy - From the VMware Workstation menu bar, click on VM and then Install VMware Tools… - easy!

Now try doing the same thing on a Linux distro. On Ubuntu, an icon for the CD/DVD ROM .ISO appears on the desktop and the File Browser opens up displaying two files - an .rpm file and a .tar.gz.

Linux’s dirty little secret

Start off by double-clicking on the .rpm file. Hmm, that doesn’t seem right.

Linux’s dirty little secret

OK, try the same thing with the .tar.gz file. That seems more promising.

Linux’s dirty little secret

Hmmm, not a promising as it first appeared. Eventually I give up and hit Google to find the answer. The solution … well, it involves copious use of the Terminal and lots of typing. For example:

cp /media/cdrom/VMwareTools-1.0.3-44356.tar.gz /tmp/

and

tar xvfz VMwareTools-1.0.3-44356.tar.gz

Maybe it’s me, but this feels like a lot of hassle to do something that should be a simple and straightforward process.

Now it’s easy to think that this is a VMware Tools issue, but it’s not. I’ve lost count of the number of times that I’ve needed to install something on a Linux distro only to find that end up with some weird file or worse still, a choice of files) and have to take a random approach to trying to figure out how to carry out the installation before giving up and turning to Google. To me, having to turn to Google for help with almost every install seems to indicate a serious usability problem with Linux.

Does installing something onto a Linux distro really need to be this difficult?

Adrian Kingsley-HughesAdrian is a technology journalist and author who has devoted over a decade to helping users get the most from technology. He also runs a popular blog called The PC Doctor. See his full profile and disclosure of his industry affiliations

Want to get in touch? Got a tip? Feel free to drop me a note! I ALWAYS respect anonymity. I'm also on Twitter (@the_pc_doc)

Right to Reply: Should any industry representatives wish to comment on any posts on Hardware 2.0, I will be happy to publish their reply verbatim on this blog.

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you are mixing paradigms  patibulo | 06/30/08
Bzzt. Wrong Answer  frgough | 06/30/08
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re: That's his point  bobc4012@... | 07/01/08
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Re: That's his point  jafucci@... | 07/01/08
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Re: Ignorance of nothing  jafucci@... | 07/01/08
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here's experience:  nancyjones36507@... | 06/30/08
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This is a new eddie  frgough | 06/30/08
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Translation:  Ole Man | 06/30/08
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Thread Hijack!  insanish1 | 06/30/08
Bad Disk or Bad Burn  chessmen | 06/30/08
apic?  sir4taye@... | 07/01/08
Linux 101  b.bob | 06/30/08
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The Linux Syllabus  johnnypayton@... | 07/01/08
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Let package maintainers do the work ...  MisterMiester | 06/30/08
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No you're wrong ...  MisterMiester | 06/30/08
Misread some of it then...  TtfnJohn | 07/01/08
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Confusing it is though...  TtfnJohn | 07/03/08
No dont blame VMare - ubuntu is not supported blame person installing it  ydrol | 07/02/08
RE: Linux's dirty little secret  forrestcupp | 06/30/08
RE: RE: Linux's dirty little secret  wtopping | 06/30/08
That's the point!  aalhc5@... | 06/30/08
How did you learn to use Windows ????  mrlinux | 06/30/08
Most people who whine about Linux  Ole Man | 06/30/08
Its not about ability, its time  aalhc5@... | 06/30/08
RE:...its time?  n0neXn0ne | 06/30/08
Poor Assumptions  aalhc5@... | 07/02/08
Looks like the only thing you actually ARE saying  Ole Man | 07/04/08
We can tell - bullying is a trait that you  ItsTheBottomLine | 07/01/08
You use the term "WE" quite liberally  Ole Man | 07/04/08
RE: Linux's dirty little secret  hamobu | 06/30/08
RE: Linux's dirty little secret  crash89 | 06/30/08
Now why did the launderer starch those collars?  DannyO_0x98 | 06/30/08
I agree with you -to a point  crash89 | 06/30/08
The average user...  chemist109 | 06/30/08
RE: Linux's dirty little secret  marks055@... | 06/30/08
Linux Community needs to pay attention.  chris@... | 06/30/08
But enterprise end users don't maintain their own PCs.  roystonlodge | 07/03/08
Good observations...  jar-head | 07/03/08
this is why linux is safer because it's UNUSABLE!  qmlscycrajg | 06/30/08
.....  Linux User 147560 | 06/30/08
Right on. nt  ThereThere | 06/30/08
Still 10 to 20 years behind  Mectron | 06/30/08
.....  Linux User 147560 | 06/30/08
as opposed to...  danny@... | 06/30/08
Unuseable?  deefburger | 06/30/08
Not Ubuntu's Problem  Tim Patterson | 06/30/08
RE: Linux's dirty little secret  Sabz5150 | 06/30/08
You got that right.  deefburger | 06/30/08
as a mac user...  lostarchitect | 06/30/08
Hmm.  DannyO_0x98 | 06/30/08
you're right  lostarchitect | 06/30/08
You're complaining about the wrong things.  Letophoro | 06/30/08
Not Just VMWare  karl.zero@... | 06/30/08
Windows application installations and learned behavior.  Letophoro | 06/30/08
double-clicking  frgough | 06/30/08
.....  Linux User 147560 | 06/30/08
Straw Man argument..  ydrol | 07/02/08
No  frgough | 06/30/08
Totally clueless.  TripleII | 06/30/08
Quick thouht or two  mtgarden | 06/30/08
RE: Linux's dirty little secret  riverab0@... | 06/30/08
RE: Linux's dirty little secret  Bugs16 | 06/30/08
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When I first used Linux  stan@... | 06/30/08
Whose fault is that?  rarsa | 06/30/08
Its no seceret Linux is actually eaiser thanks to the forums  hugh@... | 06/30/08
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GDEBI. problem solved, for .deb machines...  shryko | 06/30/08
Meh..  pete_doh_clapham@... | 06/30/08
RE: Linux's dirty little secret  rcowan@... | 06/30/08
Smart Package Manager  mhenriday | 06/30/08
Dirty little...  chagrinnedtob@... | 06/30/08
You got a point there...  deefburger | 06/30/08
Another suggestion  frgough | 06/30/08
"Having to turn to Google for install help"  cynic8 | 06/30/08
7zip and other programs  p0figster | 06/30/08
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Do we really need another packaging system?  n0neXn0ne | 06/30/08
Either a better Package Manager or Fix the current ones.  rcowan@... | 06/30/08
RE: Linux's dirty little secret  eosterberg@... | 06/30/08
I think a few people have missed the point here...  wcnutt@... | 06/30/08
That's not the point but you want it to be...  TtfnJohn | 06/30/08
RE: Linux's dirty little secret  xwxw1234 | 06/30/08
Lack of installer an issue  bobd08 | 06/30/08
It's not secret: is another paradigm  ignacio.ruiz@... | 06/30/08
Autopackage  TristanGrimaux | 06/30/08
RE: Linux's dirty little secret  jestewart1 | 06/30/08
RE: Linux's dirty little secret  krdavis | 06/30/08
Any user of a *nix system would know  Joe Dufflebag | 06/30/08
I don't understand...  krdavis | 06/30/08
The point of Linux has become . . .  JLHenry | 06/30/08
Elitist attitudes like yours  krdavis | 07/01/08
The replies from the Linux users...  bobd08 | 07/01/08
Sad...  krdavis | 07/01/08
Much FUD about nothing  Ole Man | 07/04/08
ubuntu is not on VMwares supported os list..  ydrol | 06/30/08
RE: Linux's dirty little secret  Timpraetor | 06/30/08
RE: Linux's dirty little secret  chagrinnedtob@... | 06/30/08
RE: Linux's dirty little secret  NCWeber | 06/30/08
I can't keep up  schmutz@... | 06/30/08
Then you'd agree with Linus Torvalds....  TtfnJohn | 06/30/08
IMHO  ahampson | 06/30/08
I agree  TtfnJohn | 06/30/08
The problem with your RPM method  Michael Kelly | 06/30/08
Which highlights another problem with Linux  frgough | 06/30/08
But it's something that can be dealt with  Michael Kelly | 06/30/08
Desktop.org is trying to address this...  TtfnJohn | 06/30/08
RE: Linux's dirty little secret and sel-destruct button  info@... | 06/30/08
Re. quit trying to get clients to even look at Linux  *nixFan | 06/30/08
Perspective: Time to upgrade your Linux knowledge.  ewanchic | 06/30/08
Echosystems and install  alf@... | 06/30/08
RE: Linux's dirty little secret  sturgeon@... | 06/30/08
I do not believe it  nilotpal_c | 07/01/08
And Googling for help is frustrating  Mindea | 06/30/08
This is becoming a clich?, but, how much did you pay for your Linux distro?  roystonlodge | 07/03/08
RE: Linux's dirty little secret  genghisdon | 06/30/08
RE: Linux's dirty little secret  genghisdon | 06/30/08
VMware should supply a repository (or use KVM / VirtualBox-OSE  emenau | 06/30/08
RE: Linux's dirty little secret  snaresV64 | 06/30/08
RE: Linux's dirty little secret  bigsibling | 06/30/08
Different Vehicles  richdave | 06/30/08
It could be a problem, or an opportunity.  heres_johnny | 06/30/08
7-zip: you're forgetting something  Mitch 74 | 06/30/08
I Love Linux But Agree With Adrian  dumptux | 06/30/08
RE: Linux's dirty little secret  geneven | 06/30/08
RE: Linux's dirty little secret  johan.vranken@... | 06/30/08
RE: RE: Linux's dirty little secret  richdave | 06/30/08
RE: Linux's dirty little secret  johan.vranken@... | 06/30/08
If it doesn't have a tail is not a monkey....  MrGrave | 06/30/08
It has been 17 years  frgough | 06/30/08
re: it has been 17 years  schmandel@... | 06/30/08
Couldn't express it better myself!  MrGrave | 06/30/08
You still haven't answered the question  hasta la Vista, bah-bie | 07/02/08
How long will "computer youth" last?  Ole Man | 07/04/08
Yes 17 years  nilotpal_c | 07/01/08
Blame game?  balaknair | 06/30/08
RE: Linux's dirty little secret  eric__m | 06/30/08
Title of mesage  pgf_666@... | 07/09/08
This is how to install easily in Ubuntu...  pjotr123 | 06/30/08
Forgot to mention: 7zip is a bad example....  pjotr123 | 06/30/08
RE: Linux's dirty little secret  catseverywhere@... | 06/30/08
So, somebody put some GUI candy coating on Portage...  schmandel@... | 06/30/08
No, it IS A VMWARE issue not an Ubuntu issue  stevey_d | 06/30/08
Help's on the way...??  AnewJeff | 06/30/08
RE: Linux's dirty little secret  jkohut | 06/30/08
RE: Linux's dirty little secret  virgo970@... | 06/30/08
Games  jkohut | 06/30/08
RE: Linux's dirty little secret  Thempleton | 06/30/08
Frustrating, I know, but that's Tech Life  edcasblue@... | 06/30/08
RE: Linux's dirty little secret  The Smoking Man | 06/30/08
No it should not be that difficult  jar-head | 06/30/08
RE:...difficult ?  n0neXn0ne | 06/30/08
yes, difficult !  jar-head | 06/30/08
Yes thing are more difficult if....  n0neXn0ne | 07/01/08
A linux difference.  TripleII | 06/30/08
What version of Linux were you using?  jvin248 | 06/30/08
RE: Linux's dirty little secret  NefNef | 06/30/08
Its actually a PACKAGING ISSUE!  George Mitchell | 06/30/08
RE: Linux's dirty little secret  alzie@... | 06/30/08
It's a Windows problem  Necrolin | 06/30/08
"Linux's dirty little secret" way over states it. YOU choose not to Google-  bill_abbott_iv | 06/30/08
You're just plain wrong  dshawk | 06/30/08
Something smells funny ...  MisterMiester | 06/30/08
Exactly...  ItsTheBottomLine | 07/01/08
RE: Linux's dirty little secret  TracyF | 06/30/08
A Very Serious Question...  fakejake3 | 06/30/08
RE: Linux's dirty little secret  tripolitan | 06/30/08
After years of using linux  lschw1 | 06/30/08
RE: Linux's dirty little secret  The Rifleman | 06/30/08
Adrian Kingsley-Hughes, it is you.  tracy anne | 06/30/08
Worse still  ydrol | 07/02/08
RE: Linux's dirty little secret  keerti_kara | 06/30/08
RE: Linux's dirty little secret  NME | 06/30/08
simple  jonsul | 06/30/08
On the HowToGeek website  CreepinJesus | 07/01/08
RE: Linux's dirty little secret  endersjane@... | 07/01/08
Does Linux really want to compete with Windows?  dr_agon | 07/01/08
RE: Linux's dirty little secret  ukstar@... | 07/01/08
Arrgghh...Half of me wants to lambast Adrian, the other half...  Scrat | 07/01/08
Well said - and the point of why  ItsTheBottomLine | 07/01/08
RE:Well said ... ?  n0neXn0ne | 07/01/08
Dead on Adrian...  ItsTheBottomLine | 07/01/08
RE: reply for above :re:brain Dead Adrian.  n0neXn0ne | 07/01/08
Dirty, Yes - Secret, No  jpr75_z | 07/01/08
RE: Linux's dirty little secret  mrlinux | 07/01/08
Why do you care? Seriously. (nt)  ye | 07/01/08
Simple...  mrlinux | 07/01/08
RE: Linux's dirty little secret  fondy | 07/01/08
Strange  tombalablomba | 07/01/08
Re: Strange  fondy | 07/01/08
Looks like you've got a gremlin  tombalablomba | 07/02/08
RE: Linux's dirty little secret  tkonyndyk@... | 07/01/08
RE: Linux's dirty little secret  duckhappy | 07/01/08
RE: Linux's dirty little secret  Alan Balkany | 07/01/08
RE: Linux's dirty little secret  LBucket | 07/01/08
RE: Linux's dirty little secret  llyd.ap.dicter@... | 07/01/08
I'm lazy...  JoeyBurke | 07/01/08
Re: I'm lazy  zyphlar | 10/15/08
RE: Linux's dirty little secret  fgoldstein | 07/01/08
VMware  Neon Samurai | 07/01/08
Adding software = Administering the system  SpikeyMike | 07/01/08
mere mortal users ...  jar-head | 07/01/08
RE: Mere mortals...  LazLong | 07/01/08
jumping to conclusions  jar-head | 07/01/08
Like me and Everybody you don't know what you don't know. Yet....  LazLong | 07/01/08
Home users with big pipes spread malware  SpikeyMike | 07/01/08
What does that have to do with ease of use?  jar-head | 07/01/08
Not a help desk tech...  SpikeyMike | 07/01/08
Ok, then ...  jar-head | 07/01/08
Use Fedora9 and RPMs are a Breeze ... lol  padapa | 07/01/08
RE: Linux's dirty little secret  jcpt928@... | 07/01/08
RE: Linux's dirty little secret  vb1der@... | 07/01/08
RE: Linux's dirty little secret, BUSINESS FIRST  witesox@... | 07/01/08
RE: Linux's dirty little secret  jakopriit@... | 07/01/08
Hey! Take it easy buddy!  rizarsurf | 07/01/08
RE: Linux's dirty little secret  noormanbel | 07/01/08
RE: Linux's dirty little secret  Avenger7 | 07/01/08
RE: Linux's dirty little secret  just another guy | 07/01/08
RE: Linux's dirty little secret  mfillpot | 07/01/08
RE: Linux's dirty little secret - it's so simple.  KVJ | 07/01/08
Who has time?  whiplashm1@... | 07/01/08
And if I was only interested in 'Driving'  SpikeyMike | 07/01/08
Thats the whole point tho...  HexHammer67 | 07/01/08
The nail on the head - good explanation.  KVJ | 07/01/08
Obliviously Some/Many...  LazLong | 07/01/08
Users Dirty Secrets  HexHammer67 | 07/01/08
RE: Linux's dirty little secret  Cweb | 07/01/08
Open-VM Tools are available for Debian ...  MisterMiester | 07/01/08
Linux vs. Windows vs. Apple - here we go again  madubyak@... | 07/01/08
RE: Linux's dirty little secret  atari8bit@... | 07/01/08
RE: Linux's dirty little secret  markferguson1@... | 07/01/08
How many.......?  chaz15 | 07/01/08
Good Article  Kromaethius | 07/01/08
RE: Linux's dirty little secret  jplett@... | 07/01/08
You think?  AlBme | 07/01/08
Excellent Point!  Kromaethius | 07/01/08
VMWare's mistake  ydrol | 07/02/08
RE: Linux's dirty little secret  PeterPac | 07/01/08
RE: Linux's dirty little secret  Richard.Vickery@... | 07/01/08
RE: Linux's dirty little secret - Call me Joe Schmo  Hans Schmidt | 07/01/08
They all have some annoying little secrets  simon.beatson@... | 07/01/08
windows rebooting? and not Linux????  sangraal | 07/01/08
It is a superior OS, but with a not so rich...  MrGrave | 07/02/08
Adrian Kingsley-Hughes READ THIS!  mikeholli | 07/02/08
I have used both Ubuntu and Solaris  alaniane@... | 07/03/08
Much doo-doo  Ole Man | 07/04/08
RE: Linux's dirty little secret  joelovett | 07/02/08
Linux = Personal Growth  brutallyfrank | 07/02/08
RE: Linux's dirty little secret  sysop-dr | 07/02/08
Dirty secret: Ubuntu is NOT Linux !  j.dupont | 07/02/08
RE: Linux's dirty little secret  ColdFusion_z | 07/02/08
RE: Linux's dirty little secret  MrGrave | 07/02/08
Mr Grave, LET'S shut the window on MS Windows!  mikeholli | 07/02/08
Yeah, Linux is a knockoff of Unix... but that's good  Predator106 | 08/14/08
No one is to blame  T1Oracle | 07/02/08
RE: Linux's dirty little secret  trell@... | 07/02/08
RE: Linux's dirty little secret  darkharmonics | 07/02/08
RE: Linux's dirty little secret  pgf_666@... | 07/02/08
Joe Blow User doesn't need to install VM  xnef1025@... | 07/03/08
On 7-zip and the menu problem  shotgun1635 | 07/03/08
I thought...  djchandler | 07/03/08
Windows has this, too  voyager529 | 07/03/08
Is it really a secret?  dms350 | 07/03/08
No, it's not a secret.  roystonlodge | 07/03/08
RE: Linux's dirty little secret  dwd1949 | 07/03/08
I'm becoming a broken record here...  roystonlodge | 07/03/08
Linux is the pits for the average consumer  The Alken Dude | 07/03/08
Nah, I disagree  d0ti5 | 07/03/08
But what does an average user want?  david@... | 07/03/08
7-Zip?  djchandler | 07/03/08
Linux stinks  utugau | 07/03/08
If Linux began "unifying" every flavor of itself....  Predator106 | 08/14/08
As someone who writes installations for MS Windows  JohnAlt2 | 07/04/08
Linux isn't the first O/S to face this prob....  pgf_666@... | 07/05/08
Your kidding right?  Predator106 | 08/13/08
LINUX SUCKS unless...  yapyisoon | 07/04/08
I stand corrected...  yapyisoon | 07/04/08
Re: On windows there is only one installation format  j.dupont | 07/04/08
RE: Linux's dirty little secret  tom1000000 | 07/04/08
This should have ended the discussion  georgeou | 07/04/08
YOU ARE ALL STUPID  pashok99 | 07/05/08
test  tr7oy | 07/11/08
RE: Linux's dirty little secret  SilverEagle_z | 07/06/08
RE: Linux's dirty little secret  montag451 | 07/07/08
RE: Linux's dirty little secret  inquen | 07/07/08
RE: Linux's dirty little secret  dfacer@... | 07/12/08
Are you a still a baby?  tom123_z | 07/15/08
RE: Linux's dirty little secret  amedina2006 | 07/17/08
RE: Linux's dirty little secret  ash_sids | 07/17/08
Posts here show a similar thread as Vista perception  beoz | 07/29/08
Microsoft's dirty, and it aint a little secret  Ole Man | 07/30/08
RE: Or...  zyphlar | 10/15/08
RE: Arrogance halts linux USE  zyphlar | 10/15/08
RE: Linux's dirty little secret  jim-jim | 10/27/08

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