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July 2nd, 2009

Apple issues "common sense" heat advice for iPhone 3G/3G S

Posted by Adrian Kingsley-Hughes @ 12:27 pm

Categories: Apple

Tags: Apple iPhone, Apple Inc., Apple iPhone 3G, 3G, Smart Phones, Cellular Phones, Consumer Electronics, Personal Technology, Adrian Kingsley-Hughes

Do iPhone 3G and 3G S handsets overheat during regular use? According to unconfirmed reports iPhone 3G S handsets can get get hot enough that they turn pink. I’ve not see one first hand so it’s hard to confirm the reports, but it seems that the reports/rumors have prompted Apple to issue an advisory.

Operate iPhone 3G and iPhone 3GS in a place where the temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might temporarily shorten battery life or cause the device to temporarily stop working properly.

Store iPhone 3G and iPhone 3GS in a place where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.

If the interior temperature of the device exceeds normal operating temperatures, you may experience the following as it attempts to regulate its temperature:

- The device stops charging
- Display dims
- Weak cellular signal
- Temperature warning screen appears with the message “iPhone needs to cool down before you can use it” 

There’s also some suggestions as to activities can raise the temperature of the iPhone:

Some conditions and activities that may activate the Temperature warning message:

- Leaving the device in a car on a hot day.
- Leaving it in direct sunlight for extended amounts of time.
- Using certain applications in hot conditions or direct sunlight for long periods of time, such as GPS tracking in a car on a sunny day or listening to music while in direct sunlight.

Then there’s a section of safety standards that that the iPhone conforms to.

I don’t use an iPhone but I have noticed that the iPod touch can get hot sometimes, but not hot enough to cause problems. My own cellphone, a Nokia E71, also gets pretty warm at times, especially when using the video phone feature. I have upgraded the batter in my E1 to a Mugen Power high-capacity battery, so this might be what’s causing it to warm up.

It’ll be interesting to see if this turns out to be a fault or just some random incidents. The fact that Apple has issued an advisory is curious though. Maybe the 3G S is more susceptible to overheating than earlier models.

[UPDATE: Seems that this issue might be down to people using third-party cases or skins. This seems like a plausible explanation because I have seen the effect that skins and cases have. I once came across two identical cellphones, one with a skin fitted and another without, where the skinned cellphone (a Nokia) felt much warmer to the touch than the unskinned handset. Other factors (charging, battery capacity, ambient temperature ... can also contribute to overheating.]

Adrian Kingsley-HughesAdrian is a technology journalist and author who has devoted over a decade to helping users get the most from technology. He also runs a popular blog called The PC Doctor. See his full profile and disclosure of his industry affiliations

Want to get in touch? Got a tip? Feel free to drop me a note! I ALWAYS respect anonymity. I'm also on Twitter (@the_pc_doc)

Right to Reply: Should any industry representatives wish to comment on any posts on Hardware 2.0, I will be happy to publish their reply verbatim on this blog.

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  • Talkback
  • Most Recent of 38 Talkback(s)
I saw that as well...
Figures. I wonder if we'll see any apologies from our investigative journalists. (Read the rest)
Posted by: oncall Posted on: 07/09/09 You are currently: a Guest | | Terms of Use
Just like Apple to blame the users and not take responsibility. (nt)  IT_Guy_z | 07/02/09
RE: Apple issues  Ernmander | 07/02/09
Apple hasn't "denied" anything  KWRussell | 07/02/09
I have an iPhone 3G and I think its great; BUT...  Cayble | 07/02/09
LOL!  GuidingLight | 07/03/09
This is real proof:  mlindl | 07/06/09
If Apple made cars...  BillDem | 07/06/09
Please...let us know what it is that Apple should admit to!  No More Microsoft Software Ever! | 07/07/09
My phone doesn't have this feature  NonZealot | 07/02/09
to clarify:  lostarchitect | 07/02/09
People like handcrafted stuff  NonZealot | 07/02/09
Or how about  oncall | 07/02/09
Except...  GoodThings2Life | 07/02/09
Yeah, but...  No More Microsoft Software Ever! | 07/07/09
Pink is good. Homosexuals will like this & can shove it in homophobes faces  No More Microsoft Software Ever! | 07/07/09
If your 3GS gets hot, just turn it over and open the battery cover  Dietrich T. Schmitz | 07/02/09
I actually thought...  oncall | 07/02/09
What? Me sarcastic. pffffffffft. That's silly.  Dietrich T. Schmitz | 07/02/09
Interesting...  msalzberg | 07/03/09
Macworld says note is not new, old support document  Davewrite | 07/03/09
Is it possible the new iPhones are more prone to overheating?  NonZealot | 07/03/09
it's certainly possible.  lostarchitect | 07/03/09
I have noticed  oncall | 07/03/09
Seems to be fairly common across platforms  NonZealot | 07/03/09
Canada is too cold for me  oncall | 07/03/09
I receive a report from work...  msalzberg | 07/03/09
Thanks for the PDF info  NonZealot | 07/03/09
I can also access...  msalzberg | 07/03/09
yeah sometimes my sony ericsson gets _very_ hot.  stevey_d | 07/04/09
It's basic physics...  msalzberg | 07/04/09
Must say this article on heat issue by Adrian is quite balanced  Davewrite | 07/03/09
There's nothing 'curious' about it...  msalzberg | 07/04/09
Looking at it your way  Davewrite | 07/04/09
IMO Adrian is typically pretty balanced.  lostarchitect | 07/04/09
RE: Apple issues  DannyO_0x98 | 07/04/09
RE: Apple issues  Naryan | 07/04/09
Update on discoloration  keebaud@... | 07/06/09
I saw that as well...  oncall | 07/09/09

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