September 29th, 2009
HP silent on Core i7-based Elite Pavilion PC problems
A few days ago a reader tipped me off to an apparent problem with Hewlett-Packard’s Core i7-based Elite Pavilion PC. Here’s what’s changed since my last post …
First off, there’s still no official word from HP on this. There’s a 100+ pages of very unhappy customers who have spent a lot of money on systems that they are finding unusable on HP’s support forum, a situation that really does call for some sort of official word on the matter.
There’s also no official word from Pegatron, the manufacturer of the motherboard considered to be the root cause of the problem.
I’ve also heard from many, many more Core i7-based Elite Pavilion owners who have PCs that are virtually unusable because of random BSoDs, crashes and lock-ups.
Core i7-based Elite Pavilion owners have also given me a very comprehensive idea of the lengths they’ve gone to to try to fix their PCs, everything from new drivers, reloading the HP recovery disc, and installing different Windows version on the PC. Nothing seems to work.
I’ll update this post if HP comes out with an official statement. In the meantime, if you’re a Core i7-based Elite Pavilion PC affected by this problem, let us know how you feel about it.
Adrian is a technology journalist and author who has devoted over a decade to helping users get the most from technology. He also runs a popular blog called The PC Doctor. See his full profile and disclosure of his industry affiliations
Want to get in touch? Got a tip? Feel free to drop me a note! I ALWAYS respect anonymity. I'm also on Twitter (@the_pc_doc)
Right to Reply: Should any industry representatives wish to comment on any posts on Hardware 2.0, I will be happy to publish their reply verbatim on this blog.
Subscribe to Hardware 2.0 via Email alerts or RSS.
