January 12th, 2005
IP PBX or IP Centrex? This white paper may help you decide
I recommend that you obtain a copy of Global Knowledge’s free white paper Selecting VoIP For Your Enterprise.
Written for and provided to Global Knowledge by Internet Telephony magazine, the report has a helpful section on whether to deploy your enterprise VoIP solution in-house through IP PBX, or to use a hosted service provider solution such as IP Centrex.
This paper gives a balanced treatment to this decision, as well to potential pitfalls and how to overcome them. I recommend you download this concise but authoritative read.
Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.
