July 14th, 2007
Packet 8 takes leap forward with customized recording services
In what I view as a promising and useful extension to Packet 8’s enterprise-oriented VoIP service tools, the company has started to offer professional voice recording services to business users who subscribe to its 8,000-subscriber, Packet8 Virtual Office hosted iPBX phone service.
Message3 on hold and voice production services vendor HOLDCOM is furnishing the feature. Packet 8 says related services provided by HOLDCOM include
Message-On-Hold, voice-prompt production and voicemail greetings in a wide
range of languages and dialects.
As the lower end SMB sector gets increasingly courted by Asterisk-based managed open source providers like Digium, the products I just described will help Packet 8 compete against these players while allowing it to forge forward in the sector.
Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.
