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October 9th, 2007

BULLETIN: AT&T tells me it will revise "damage our name" language in TOS

Posted by Russell Shaw @ 4:14 pm

Categories: AT&T, General

Tags: AT&T Corp., Terms Of Service, Russell Shaw

Just and I mean JUST- received this from a key AT&T spokesman I have communicated with before:

Russell,

I wanted to give you a quick update on the terms of service language you posted on last week (Note: link to that post is mine).

We are revising the terms of service to clarify our intent, and the language in question will be revised to reflect AT&T’s respect for our customers’ right to express opinions and concerns over any matter they wish. We will also make clear that we do not terminate service because a customer expresses their opinion about AT&T.

I encourage you to let your readers know that this change is being made, and I will send the revised statement as soon as it is available.

Looks like we made a difference.

I will, of course, keep you readers up to date on this as well.

What do you think of ATT's vow to change their TOS in this way?

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Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.

  • Talkback
  • Most Recent of 9 Talkback(s)
Drat, there goes my "easy out" from their contract happy
Well, they probably realized that all of us angry and much-suffering customers were salivating at being able to be "kicked out" of our contract *and* avoiding their hefty termination fee at the same t... (Read the rest)
Posted by: JonathonDoe Posted on: 10/10/07 You are currently: a Guest | | Terms of Use
They had to do something  John L. Ries | 10/09/07
AT&T execs are that stupid  Taz_z | 10/10/07
I don't think they had a choice...  BitTwiddler | 10/10/07
Do you have a theory...  John L. Ries | 10/10/07
Need multiple choice voting  Taz_z | 10/10/07
Verizon too?  Jack-Booted EULA | 10/10/07
RE: BULLETIN: AT&T tells me it will revise  crawdad2k | 10/10/07
probally because all the consumers  John Zern | 10/10/07
Drat, there goes my "easy out" from their contract happy  JonathonDoe | 10/10/07

What do you think?

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