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February 11th, 2008

BULLETIN: "Critical Severity" BlackBerry outage

Posted by Russell Shaw @ 2:24 pm

Categories: BlackBerry

Tags: RIM BlackBerry, Outage, E-mail, Manufacturing, Handhelds, Online Communications, Hardware, Russell Shaw

Note: This is a mirror post from my BlackBerry Beat blog. Important enough news to spread through both blogs, IMHO.

Sounds serious, and it is.

As an AT&T Mobility BlackBerry subscribver, I first started to pick up something wrong when I sent some photos of me swimming in a spa pool yesterday to some of my other email addys.

They aren’t getting thru.

But it’s not just me. Reuters just moved this:

E-mail service of Research In Motion’s BlackBerry smartphones experienced a “critical severity outage” on Monday, the company told clients in an e-mail.

“This is an emergency notification regarding the current BlackBerry Infrastructure outage,” stated an e-mail from RIM support account manager Bryan Simpson. The e-mail said the outage affected enterprise clients and “users of the Americas network.”

BlackBerry forum Pinstack has more.

Do you have more info? Who’s being affected out there?

Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.

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