May 31st, 2005
VoIP performance analytics are more than just raw numbers
Because of the overt agenda involved, I’m normally quite skeptical of vendor-written articles about VoIP. I usually don’t waste my time reading them, nor your time linking to them.
I will make an exception for a piece entitled "Assuring VoIP Quality for Triple Play: It’s a Whole New Ballgame." Written by two executives at IP performance analysis tools provider Spirent Communications, the piece in the current issue of Converge! Network Digest offers VoIP carriers strategic post-deployment analytic advice that goes beyond the numbers. Stuff such as how to decide which network application layer a quality of call issue should be looked at most closely.
You don’t have to be a carrier to benefit from this piece. The information is general enough to apply to enterprise network VoIP as well.
Russell Shaw is an enterprise computing journalist, analyst and author based in Portland, Oregon. See his full profile and disclosure of his industry affiliations.
