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February 18th, 2008

No update from Microsoft on Vista SP1, Media Center problems

Posted by Mary Jo Foley @ 2:13 pm

Categories: Service Pack, Vista, Windows client

Tags: Media Center PC, Problem, Microsoft Windows Vista, Microsoft Corp., Microsoft Windows Vista SP1, Microsoft Windows Vista (Longhorn), Operating Systems, Microsoft Windows, Software, Mary Jo Foley

Following reports of installation problems by some users attempting to deploy the final version of Windows Vista Service Pack (SP) 1, Microsoft is still not saying much.

Microsoft officials are not discussing publicly how many users are affected by the “endless reboot loop” problem that users are reporting on Microsoft’s TechNet Forums. Microsoft officials also are not saying when or if they will issue new fixes that alleviate the problems.

The problem seems to affect both users who are using the SP1 Release Candidate (RC) 1 Refresh 2 bits (that came out in late January), as well as those using the SP1`bits marked as “RTM” (that went live in early February). Vista SP1 RC 1 Refresh 2 and the RTM build of Vista SP1 are the same. even though their build numbers are different, Microsoft officials have admitted.

Some users also are reporting problems following the installation of new Vista-related updates that Microsoft distributed via Windows Update last week. The updates included some patches labeled as “Vista Service Pack (SP) 1 prerequisites,” along with a cumulative Update for Media Center for Windows Vista. Users are reporting on the Vista Team Blog various system problems following the installation of both sets of Vista updates.

It is not clear whether the newer Vista updates released last week have anything to do with the endless-reboot-loop problems. Microsoft seems to be bundling all of these reported probelms into a single, catch-all category of Vista “issues.”

A Microsoft spokeswoman issued the following statement, when asked on February 18, about the various Vista problems users are reporting on TechNet and the Vista Team blog:

“We are currently looking into this (issues users are having) but have no additional information to share at this time. We apologize for any inconvenience this may be causing our users.”

Update (on February 19): Microsoft is temporarily halting the distribution of the Vista SP1 prerequisites in an attempt to determine what’s causing the endless-loop-reboot problem.

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

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Related Discussions on TechRepublic

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  • Talkback
  • Most Recent of 54 Talkback(s)
RE: No update from Microsoft on Vista SP1, Media Center problems
Vista SP1 update took out my Windows Media Center. No fix found as yet Bigtone70 (Read the rest)
Posted by: tonystansfield Posted on: 03/22/08 You are currently: a Guest | | Terms of Use
Vista SP1 install fine - but wait for Windows Update delivery!  cnfrisch | 02/18/08
RE: No update from Microsoft on Vista SP1, Media Center problems  rseiler | 02/18/08
Builds numbers are the same  Raiker | 02/18/08
build numbers  Mary Jo FoleyZDNet Moderator | 02/18/08
RE: No update from Microsoft on Vista SP1, Media Center problems  DonBurnett | 02/18/08
Could be there's another cause of the reboot loops?  odubtaig | 02/18/08
Zone Alarm  eacton@... | 02/19/08
Yeah, it's difficult to find a workable alternative.  odubtaig | 02/19/08
What's wrong with the Firewall from MS?  coover@... | 02/19/08
Ask a random security expert (NT)  odubtaig | 02/19/08
Zone Alarm have put out a patch for SP1  I am Gorby | 02/19/08
PS  odubtaig | 02/18/08
This will not bode well with Enterprises waiting for SP1 to migrate...  dunn@... | 02/19/08
Problems seem to be with the user  No_Ax_to_Grind | 02/19/08
Not enough feedback then.  odubtaig | 02/19/08
"no single O/S that doesn't make me want to punch myself out" - WOW!!!  Duke E. Love | 02/19/08
Well...  odubtaig | 02/19/08
I'm not either; but  LegendsOfBatman | 02/21/08
Vista SP1 Installation can appear like it is hung  Leria | 02/19/08
can appear like it is hung  aussieblnd@... | 02/19/08
User's fault?  lfitch@... | 02/19/08
My Machine Never Hung At All  itanalyst | 02/19/08
endless-reboot-loop problems  dcwang@... | 02/19/08
professional??????  greghartman@... | 02/19/08
RE: No update from Microsoft on Vista SP1, Media Center problems  Pyrotech_z | 02/19/08
No update from Microsoft on Vista SP1, Media Center problems  aussieblnd@... | 02/19/08
Problems before SP1 media center  billmez | 02/19/08
SP1 with Bootleg on Ultimate works Ok, but.......  educateme@... | 02/19/08
RE: No update from Microsoft on Vista SP1, Media Center problems  isaac.pahia@... | 02/19/08
I'd guess the percentage is low  coover@... | 02/19/08
Endless Reboot loop  DrBC | 02/19/08
What? You don't like the new ME?  jim.denny@... | 02/19/08
huh?  rtk | 02/19/08
There's a blip from the CPU then it reboots  BALTHOR | 02/19/08
Please excuse the confusion in your mind  Ole Man | 02/19/08
Windows XP  rebelxhardcore | 02/19/08
My Goodness !!!!!  chaz15 | 02/19/08
RE: No update from Microsoft on Vista SP1, Media Center problems  hwaynew | 02/19/08
RE:Problems???? What problems??  mrdood_99205@... | 02/19/08
It does take an hour or so to install properly  Ole Man | 02/19/08
better check your trollbot.  rtk | 02/19/08
Well, I do try to help Windows luvvers out when I can  Ole Man | 02/20/08
weak sauce.  rtk | 02/20/08
Newsflash!  Ole Man | 02/21/08
yup  rtk | 02/21/08
now back under your bridge with you  Ole Man | 02/22/08
No problems whatsoever...  jaan.warnhoff@... | 02/19/08
You a techie by any chance ?  gazzawazza | 02/20/08
$400=endless reboots?  John Musbach | 02/19/08
I pity the fool who spent $400  odubtaig | 02/20/08
Thumbnails are broken.  squidburns@... | 02/20/08
Thumbnails option not even on the view menu  daphni3 | 02/20/08
Microsoft Never Again  tannerj@... | 02/21/08
RE: No update from Microsoft on Vista SP1, Media Center problems  tonystansfield | 03/22/08

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