On CNET: CNET Conversation with Eric Schmidt
BNET Business Network:
BNET
TechRepublic
ZDNet

September 8th, 2008

Do you have what it takes to be a 'Windows guru'?

Posted by Mary Jo Foley @ 8:07 am

Categories: Apple, Channel, Corporate strategy, OEMs, Resellers, System builders, Vista, Windows Live, Windows Mobile, Windows client

Tags: Guru, Microsoft Corp., Microsoft Windows, Operating Systems, Software, Mary Jo Foley

Can you “take the fear and complexity out of technology and make it easy and enjoyable”? “Answer questions and offer solutions to retail customers that surpass their expectations”? And are you willing to work for $20 an hour, full-time, including weekends?

If so, you might be just the kind of person Microsoft is looking to hire as one of its Windows gurus.

Last week, Microsoft kicked off its $300 million marketing campaign aimed at improving the image of Windows in the retail market. Some of those millions will be spent on a new ad campaign, the first installment of which aired last week. But Microsoft also is dedicating some of the $300 million pie to bringing on 155 or so “Windows gurus,” whose jobs will be to evangelize Windows technologies inside Best Buy , Circuit City and other retail outlets.

Microsoft is looking to place its first wave of gurus in major cities on both coasts, as well as some smaller, suburban-mall-heavy venues (Framingham, Mass., Paramus, N.J., Tacoma, Wash., etc.) in between. (Microsoft blogger Sean Earp ran a list of the cities where Microsoft is looking to add gurus — plus the full guru job description.)

The Windows gurus will be “full-time, blue-badge positions” who won’t be on commission, a Microsoft official said last week. When it announced its intention to hire these new “personal shoppers,” Microsoft had 2,000 applicants in five days, officials added.

Microsoft is aware that 155 evangelists is a drop in the bucket when it comes to improving the company’s retail image, and is planning to add more gurus to its ranks before and after this holiday season, officials said.

Perhaps Microsoft should allocate some of its marketing millions to paying PC makers to take their crapware off new PCs, too… Or maybe the Windows gurus can get into the crapware-uninstall business themselves.

Do you think these new gurus will help Microsoft improve the perception of Windows Vista, Windows Mobile and Windows Live among retail customers?

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

Got a tip? Send Mary Jo your rants, rumors, tips and tattles. For disclosure on Mary Jo's industry affiliations, click here or to see Mary Jo's full profile click here.

  • Talkback
  • Most Recent of 57 Talkback(s)
Guru == Genius?
I think the idea is to provide the same function as the "geniuses" do at the Apple stores.

The term evangelize is unfortunate though...... (Read the rest)
Posted by: jpelak Posted on: 09/14/08 You are currently: a Guest | | Terms of Use
So.....  Userama | 09/08/08
Good point  Badgered | 09/08/08
Sure some guys from india who will jump on this  Been_Done_Before | 09/08/08
What is meant by evangelize?  ye | 09/08/08
Evangelize  ManoaHI | 09/08/08
Evangelize  gmiller@... | 09/09/08
I think.. they will  TedKraan | 09/10/08
Guru == Genius?  jpelak | 09/14/08
Another PR exercise  whisperycat | 09/08/08
7 days a week? How did you arrive at that? (nt)  ye | 09/08/08
I believe that came from the first paragraph of the article.  Letophoro | 09/08/08
Which says nothing of working 7 days a week. (nt)  ye | 09/08/08
But it does say "to work ... full time, including weekends".  Zogg | 09/08/08
a wednesday to Sunday shift  rtk | 09/08/08
Sounds wonderful.  Zogg | 09/08/08
anybody  rtk | 09/08/08
Retail work means...  kingle1 | 09/09/08
This sounds like the perfect job for Mike Cox!  voyager529 | 09/08/08
@voyager529  Axsimulate | 09/08/08
speaking of which?  TedKraan | 09/10/08
Well, at worst  No_Ax_to_Grind | 09/08/08
Evangelize? That could backfire.  TripleII | 09/08/08
Well, Duh!  mejohnsn | 09/09/08
hmmm...  rjohn05 | 09/08/08
RE: Do you have what it takes to be a 'Windows guru'?  Loverock Davidson | 09/08/08
Do you...  Cardinal_Bill | 09/08/08
What were you asking?  Loverock Davidson | 09/08/08
Don't martyr him  AndyCee | 09/08/08
Sure.  itguy08 | 09/08/08
MS stole a page from apples macbook.. i mean playbook.  Been_Done_Before | 09/08/08
Not much, maybe just...  mejohnsn | 09/09/08
Microsoft has an idea.  gene_fitz@... | 09/08/08
I would enjoy the opportunity to do this  ThePrairiePrankster | 09/08/08
Can you...  Jeremy W | 09/08/08
Yes, I do have what it takes to be a 'Windows guru.'  DarienHawk67 | 09/08/08
RE: Do you have what it takes to be a 'Windows guru'?  nospam@... | 09/08/08
Not a bad idea  AndyCee | 09/08/08
No one ever paid Team OS/2!  scott1329 | 09/09/08
Apple "geniuses" work for free?  rtk | 09/09/08
Riiiiiiiiiiiiiiiiight!  de-void | 09/10/08
It Would Be To Shameful  chessmen | 09/09/08
At $20/hour, you'll get your money's worth  SteveMak | 09/09/08
Re: msretaillive.com  scudrunner | 09/09/08
$20 per hour?!! Thats a joke right?!  ITGuy70 | 09/09/08
hehe  TedKraan | 09/10/08
RE: Do you have what it takes to be a 'Windows guru'?  GOTBO | 09/09/08
Do you have what it iakes to be a Windoze Guru????  bfilipiak@... | 09/09/08
For $20/hour  GrumpyOldMan | 09/09/08
Haha  TedKraan | 09/10/08
RE: Do you have what it takes to be a 'Windows guru'?  dale.montonye@... | 09/09/08
RE: Do you have what it takes to be a 'Windows guru'?  dale.montonye@... | 09/09/08
RE: Do you have what it takes to be a 'Windows guru'?  wonder63 | 09/09/08
RE: Blue badge?  astro_z | 09/09/08
BSOD badges with your name on it  Randalllind | 09/09/08
You know what text is on the blue badge? happy  TedKraan | 09/10/08
I Can Talk A Good Game  dennyc5@... | 09/09/08
90+ percent of applicants are incompetent  3dguru | 09/13/08

What do you think?

SponsoredWhite Papers, Webcasts, and Downloads

Click Here
advertisement

Order Microsoft 2.0

Pre-order Microsoft 2.0

Order 'Microsoft 2.0' by Mary Jo Foley at Amazon.com.

Recent Entries

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors

Archives

ZDNet Blogs

White Papers, Webcasts, and Downloads

Enterprise Applications

  • Check out some of the easiest and most powerful ways to boost productivity while saving money on your application infrastructure. See ZDNet's comprehensive Enterprise Application resource center, now!
  • New Online Dashboard
  • Read about top issues IT decision-makers face every day, plus get cost effective solutions to real life IT problems. Oracle Topline