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September 9th, 2008

Did Microsoft tech play a part in London Stock Exchange meltdown?

Posted by Mary Jo Foley @ 9:13 am

Categories: .Net Framework, Channel, Database, OEMs, SQL Server, Systems integrators, Windows server

Tags: Hewlett-Packard Co., London Stock Exchange Plc., Microsoft Corp., LSE, Databases, Microsoft Windows Server 2003, Servers, Enterprise Software, Software, Data Management

So far, no one is pointing fingers at specific technology vendors for the September 8 meltdown of the London Stock Exchange. But one thing is certain: Microsoft and its hardware and services partners are on the short list of companies that power the LSE.

Microsoft lists the LSE as one of its touted customers, as profiled among its “Get the Facts” case studies. From Microsoft’s LSE case study, dated 2006:

“Using the Microsoft .NET Framework in Windows Server 2003 and the Microsoft SQL Server 2000 database, the new Infolect system has been built to achieve unprecedented levels of performance, availability, and business agility. Launched in September 2005, it is maintaining the London Stock Exchange’s world-leading service reliability record while reducing latency by a factor of 15. Its successful implementation, with support from Microsoft and Accenture, shows the London Stock Exchange’s leadership in developing next-generation trading systems.”

The other major tech provider powering the LSE is Hewlett Packard. From a 2006 HP press release announcing the LSE customer win:

“HP powers Infolect with a scalable hardware platform based on around 100 HP ProLiant servers, distributed across three London sites. The application is based on Microsoft.NET and Microsoft SQL Server 2000 and was developed in partnership with both Microsoft and Accenture. HP also provides ongoing support for Infolect.”

I asked Microsoft whether failure of any of its technologies contributed to the nearly seven-hour LSE failure.

“We are working closely with the London Stock Exchange to understand the root cause of the problem,” a Microsoft spokeswoman said, via a prepared statement.

According to the Wall Street Journal, Monday’s outage was the second major technical failure for the LSE in less than a year. The Journal noted that problems with the TradeElect platform, which the LSE developed in conjunction with Microsoft and deployed in 2007, also may have played a role in the latest London Exchange failure.

If and when more information on what went wrong in London becomes available, I’ll update this post.

Update No. 1: (Not from Microsoft, but from a reader of this blog.) Avenade is another tech vendor working with Microsoft on the infrastructure that powers the LSE.

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

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Related Discussions on TechRepublic

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  • Talkback
  • Most Recent of 87 Talkback(s)
Ignorance is exactly it ...
... the problem was not caused by MS, HP or any other large (or small) corporate entity. You can roll back ANY failure to a single person. Always. Whether it was a programmer at MS, a technician at HP... (Read the rest)
Posted by: dippleydokus Posted on: 09/16/08 You are currently: a Guest | | Terms of Use
In light of this news, look at this old Sun commercial  betelgeuse68 | 09/09/08
lol.. they may use *nix for some things but doesnt mean they run off it.  Been_Done_Before | 09/09/08
Yes, but...  betelgeuse68 | 09/09/08
!!!Bang!!!  NetArch. | 09/09/08
Did you know where Unix came from?  devlin_X | 09/09/08
The Sun? is shining on Wall Street  n0neXn0ne | 09/09/08
Did Microsoft tech play a part in London Stock Exchange meltdown?  Loverock Davidson | 09/09/08
hahaha  reverseswing | 09/09/08
Microsoft's new strategy to strangle the financial markets  fr0thy2 | 09/09/08
3.3 - - - Just a Mike Cox Wannabe  Basic Logic | 09/09/08
lol.. that's good  TedKraan | 09/10/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  MarkLR | 09/09/08
which reporters/journalists always do  code_Warrior | 09/09/08
After all of the bragging, MS has nowhere to hide here. Any major vender  DonnieBoy | 09/09/08
Maybe they're not allowed to say?  Pliny the Elder | 09/09/08
And, if journalists did not hold their feet to the fire, they just might  DonnieBoy | 09/09/08
She is doing what good journalists do. This was an extremely high profile  DonnieBoy | 09/09/08
microsoft's response  Mary Jo FoleyZDNet Moderator | 09/09/08
MJ, here's why they can't tell you...  BFD | 09/09/08
Oh yes, how convenient!!! As part of the contract, you make it all  DonnieBoy | 09/09/08
And, if there was such a confidentiality agreement, why would MS not tell  DonnieBoy | 09/09/08
I'm under such an NDA.  deedeedubya | 09/10/08
They'd outright lie anyway  fr0thy2 | 09/09/08
LSE forgot to read their EULA  Ole Man | 09/09/08
of course  rtk | 09/09/08
One bank lost millions  fr0thy2 | 09/09/08
Servers shouldn't have nor need screensavers. *sigh* [nt]  deedeedubya | 09/10/08
re: ...This was an extremely high profile  n0neXn0ne | 09/10/08
Just wait for their findings  fakher@... | 09/09/08
She gave MS a chance to stop the speculating, but, they chose to let the  DonnieBoy | 09/09/08
It is probable that they don't know  mdemuth | 09/09/08
Come on, she gave them 24 hours for crying out loud. And then they told her  DonnieBoy | 09/09/08
.NET doesn't work, and is only understood by numpty developers  fr0thy2 | 09/09/08
Since MS uses consumers as test bed  TedKraan | 09/10/08
Simple explaination  zwhittakerZDNet Moderator | 09/09/08
And, what do the Londeners think about having so many eggs in a basket with  DonnieBoy | 09/09/08
You mean like this?  Pliny the Elder | 09/09/08
Another very good example of ZDNet holding a major vendors feet to the fire  DonnieBoy | 09/09/08
Oh Capitalism you mean  fr0thy2 | 09/09/08
You idiot!!  techboy_z | 09/09/08
As currently implemented  fr0thy2 | 09/09/08
Depending where in the world you choose to live  timpin1@... | 09/11/08
Never happens overseas either?  TripleII | 09/09/08
Tax incentives  Anton Philidor | 09/09/08
Who are the idiots????  Upsdrvr | 09/10/08
No that's Socialism ...  MisterMiester | 09/09/08
The stock crash was caused by...  olePigeon | 09/09/08
Quick, everyone into the TARDIS!!!  MisterMiester | 09/09/08
In that case...  zkiwi | 09/09/08
The Exchange worked many years up to this, right?  Roque Mocan | 09/09/08
That would be the new software from MS, recently installed.  DonnieBoy | 09/09/08
That's correct ...  MisterMiester | 09/09/08
I mean, it worked for many years with MS software  Roque Mocan | 09/13/08
Usually a failure of this size in a clustered environment is not related to  Been_Done_Before | 09/09/08
Quick, send your resume to the MS spin masters department. They could use  DonnieBoy | 09/09/08
But nobody spins and lies as well as you DonnieBoy  GuidingLight | 09/09/08
You do GL, x 1000  fr0thy2 | 09/09/08
Quick!! Change the subject!! If you have no argumets thow insults!!  DonnieBoy | 09/09/08
It's 007  BALTHOR | 09/09/08
Yes sure seems like  morrigen | 09/10/08
I've noticed a pattern regarding Financial Exchange "failures"  stevey_d | 09/09/08
The problem is with making money from money  fr0thy2 | 09/09/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  dgerard | 09/09/08
Well, Google giving bus tours won't help then when something like Grand  DonnieBoy | 09/09/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  devlin_X | 09/09/08
EXTRA: London Stock Exchange: blame Microsoft?  n0neXn0ne | 09/09/08
So many disturbed (Donnieboy), ignorant (fr0thy2) troll boys on here  OMGDonnieBoyisanIdiot | 09/09/08
I think you missed the irony ...  n0neXn0ne | 09/09/08
You missed the point...  OMGDonnieBoyisanIdiot | 09/09/08
Hit or missed the point  n0neXn0ne | 09/09/08
mostly correct  eyrieowl | 09/10/08
Well, they can't help it..  TedKraan | 09/10/08
Ignorance is exactly it ...  dippleydokus | 09/16/08
The LSE IT crash: Did journalists jump to conclusions?  Gruffydd | 09/09/08
RE: The LSE IT crash: ... conclusions?  n0neXn0ne | 09/09/08
Notice the "?" ?  Gruffydd | 09/09/08
Jumped to conclusions regarding the culprit(s)  Gruffydd | 09/09/08
It's a new system ...  n0neXn0ne | 09/09/08
It would be inappropriate to say ...  n0neXn0ne | 09/09/08
Mary, you're trying to hard...  Narg | 09/10/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  craig.walker@... | 09/10/08
I don't think so  morrigen | 09/10/08
Did anything else play a part in the article and title?  Boot_Agnostic | 09/10/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  JoeNemo | 09/10/08
RE: Did Microsoft tech play a part in London Stock Exchange meltdown?  dinosaur_z | 09/10/08
If there was even a HINT of fault  Crestview | 09/10/08
The posse may have been out to lunch  Ole Man | 09/14/08

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