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February 12th, 2009

Microsoft to follow Apple with its own family of retail stores

Posted by Mary Jo Foley @ 3:12 pm

Categories: Apple, Channel, Corporate strategy, OEMs, Resellers, System builders, Windows 7, Windows Live, Windows Mobile, Windows client

Tags: Retail Company, Apple Inc., Microsoft Corp., Retail, Mary Jo Foley

Microsoft is planning to launch a number of new Microsoft-branded retail stores, according to a company press release issued late in the day on February 12.

The press release announced the appointment of David Porter, a new Microsoft Corporate Vice President of Retail Stores. Formerly with Dreamworks Animation and Wal-mart, Porter starts his new job at Microsoft on February 16.

There’s no word so far on when or where Microsoft is planning to launch the first of its new retail outlets. But the company is planning to use them to showcase Windows 7, Windows Mobile and Windows Live. According to the press release:

“Defining the time frame, locations and specifics for planned Microsoft-branded retail stores will be Porter’s first order of business. The purpose of opening these stores is to create deeper engagement with consumers and continue to learn firsthand about what they want and how they buy.”

I’ve been very vocal in complaining about the dwindling number of retail stores where users can evaluate Windows PCs from different vendors, side-by-side. But I wasn’t thinking Microsoft would throw its hat into the ring again (after a quick and short attempt back in 2001 with a single Microsoft retail store in the Sony Metreon mall in San Francisco). I don’t know what I was expecting — a group of PC makers banding together to create a chain of multivendor PC retail outlets?

I have to admit I’m doubtful Microsoft is going to be able to pull off anything as sleek and hip as Apple has with its retail stores. And launching stores in major retail areas is an expensive proposition. But I’ll try and keep an open mind. Who knows: Maybe the Redmondians will find a way to one-up the Apple store, minus the attitude….

What do you think Porter and his band should — and shouldn’t — do with the new Microsoft retail stores on tap? What would make you give a Microsoft store a try?

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

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  • Talkback
  • Most Recent of 172 Talkback(s)
Building MS stores stems from flawed idea
Microsoft has always made its money in volume licensing
to its largest 500 customers, and consumers who buy that
stuff for no other reason than it's what they have at work.
Microsoft has ne... (Read the rest)
Posted by: HollywoodDog Posted on: 10/22/09 You are currently: a Guest | | Terms of Use
What's Microsoft going to sell?  frgough | 02/12/09
Perhaps they will have partners...  ZDNet_replier | 02/12/09
Partners?  Jim4Prez | 02/13/09
I'm an Investor too  windozefreak | 02/13/09
Lots of Hardware  ADboy | 02/15/09
MS Products  sail4evr | 07/16/09
Refrigerator Magnets . . .  Basic Logic | 02/12/09
And Great Magnets they will be! (N/T)  windozefreak | 02/13/09
When the backing falls off the magnet  tmsbrdrs | 02/13/09
New apple product  GAXXIS | 02/12/09
RE: What's Microsoft going to sell?  n0neXn0ne | 02/12/09
Video: Prototype store already exists  mikefarinha | 02/13/09
I've shopped at the store in the video.  dkawalec | 02/13/09
Yes, You Are Wrong.  mikefarinha | 02/13/09
So you take a Best Buy clone ,,,  dkawalec | 02/13/09
WRONG! (N/T)  windozefreak | 02/13/09
Silly MS Rabbit  No More Microsoft Software Ever! | 02/13/09
Quite a bit... Not including Ubuntu  Max_in_OH | 02/14/09
"online music in the store" ???????  EarFix | 07/16/09
Picture the line at the "genius" bar  Richard Flude | 02/12/09
So the thought of Apple  John Zern | 02/12/09
Sure?  Richard Flude | 02/13/09
Apple are cracking up at this  comp_indiana | 02/13/09
Did I miss a press release?  rtk | 02/13/09
"Apple copied McDonalds. "  athynz | 07/16/09
Really? You didn't read the part where MS did this in 2001?  xuniL_z | 02/16/09
Wow...  athynz | 07/16/09
Yes they are laughing - hysterically  vikingnyc@... | 02/13/09
Yes  tikigawd | 02/13/09
Actually it is ....  wackoae | 02/13/09
I guess  tikigawd | 02/13/09
Microsoft is losing money on the XBox franchise. NT  No More Microsoft Software Ever! | 02/13/09
No, they are not  rtk | 02/13/09
Wouldn't it be easier  bentedgz | 02/13/09
Why would Apple be bothered?  B.O.F.H. | 02/13/09
Apple makes it work  Rob Oakes | 02/12/09
Isn't Best Buy largely a Microsoft store?  Jim4Prez | 02/13/09
At least some Best Buy stores have Apple  gypkap@... | 02/13/09
The Obvious  JimSatterfieldW | 02/13/09
Why would Dell be a partner? To compete with their own kiosks?  dinosaur_z | 02/13/09
They're completely clueless....  BillDem | 02/13/09
Apple invented retail now?  MissingMatter | 02/13/09
Why is it when someone says that MS  athynz | 07/16/09
Here's what they will sell...  FullFrame | 02/13/09
Microsoft Store  Wittsend | 02/13/09
LOL!  No More Microsoft Software Ever! | 02/13/09
a lot probably  krikus050 | 02/16/09
Well.....  Userama | 02/12/09
RE: Microsoft to follow Apple with its own family of retail stores  UGottaBKidding | 02/12/09
Off topic. Re: Your user name.  Arm A. Geddon | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  DaveN_MVP | 02/12/09
Re: Microsoft to follow Apple  Jim Connell | 02/13/09
Apple is hardly altruistic  MissingMatter | 02/13/09
Me too . . .Me too . . .  Basic Logic | 02/12/09
Cheap imitations...  bbneo | 02/13/09
I suspect MS subsets of existing BB stores.  TripleII | 02/12/09
And by the way  DannyO_0x98 | 02/12/09
RE: Microsoft to follow Apple with its own family of retail stores  DannyO_0x98 | 02/12/09
And, of course,...  Userama | 02/12/09
Paper Bags  chuckleberry | 02/12/09
Predictable  custserv@... | 02/12/09
Once again  frgough | 02/12/09
Wrong  John Zern | 02/12/09
Link please  Richard Flude | 02/13/09
He's right...  gfeier | 02/13/09
A link  Richard Flude | 02/13/09
Wrong back atcha  vikingnyc@... | 02/13/09
Precisely  frgough | 02/13/09
So true  comp_indiana | 02/13/09
Interesting  tikigawd | 02/13/09
Because Microsoft does not make and sell the hardware!  No More Microsoft Software Ever! | 02/13/09
Wrong  alaniane@... | 02/13/09
RE: Because Microsoft does not make and sell the hardware!  MissingMatter | 02/13/09
Like I said, MS would be admitting defeat if they stopped being S/W only.  No More Microsoft Software Ever! | 02/13/09
@ No Mo MS... Defeat..? More like a lack of confidence in partners...  Wolfie2K3 | 02/13/09
Wrong back atcha  qtrback | 02/13/09
Absolutely Great Reply!  windozefreak | 02/13/09
I would go.  sjbinaz | 02/13/09
So...  zkiwi | 02/16/09
and providing windows service/tech support  JamesDoyle | 04/30/09
True... And guess what...  Wolfie2K3 | 02/13/09
Yeah, right  frgough | 02/13/09
Predictable?  Wittsend | 02/13/09
They will be called...  Jeremy W | 02/12/09
Pavlov is alive and well...  James T. Kirk | 02/12/09
At least Pavlov's dog  John Zern | 02/12/09
I Think He Meant Pavlov  windozefreak | 02/13/09
And you know this how?  John Zern | 02/12/09
RE: Microsoft to follow Apple with its own family of retail stores  zato_3@... | 02/12/09
Except the attitude is terrible  Rob Oakes | 02/12/09
It's not just attitude if you can back it up  comp_indiana | 02/13/09
umm, yes it is.  rtk | 02/13/09
They are becoming a bit cultish  vikingnyc@... | 02/13/09
Already saw a prototype store...  Mike Cox | 02/12/09
A solid 9!  John Zern | 02/12/09
Hmm...  quikboy | 02/12/09
wink  markbn | 02/12/09
another one...hooked...line..  JT82 | 02/13/09
"hook"  tikigawd | 02/13/09
What I'd like to know  Michael Kelly | 02/13/09
Mikey  Userama | 02/13/09
Bevearges!  comp_indiana | 02/13/09
the only thing I can say  kaffeboy | 02/12/09
It's not about the direct sales generated  Michael Kelly | 02/13/09
I wonder...  Userama | 02/13/09
Really?  qtrback | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  rjohn05 | 02/12/09
RE: Microsoft to follow Apple with its own family of retail stores  SimonUK | 02/13/09
Of course  Salman Pak | 02/13/09
Riiiiight  comp_indiana | 02/13/09
Great timing Microsoft!  qtrback | 02/13/09
I think his plan to end the recession  rtk | 02/13/09
not to mention  JamesDoyle | 04/30/09
Apple: Michael Phelps. MSFT: Neil Goldman  HollywoodDog | 02/13/09
Linux is free  scott1329 | 02/13/09
So...nt  USTechHead | 02/13/09
It'll work if...  GrizzledGeezer | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  rmark@... | 02/13/09
This is too fracking good  vikingnyc@... | 02/13/09
NEVER HAPPEN  LVKen7 | 02/13/09
How about copying JiffyLube?  Sameer Dubey | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  jchharvey@... | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  Timpraetor | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  sodabob@... | 02/13/09
Is this going to make the price of Win7 go higher?  juantar | 02/13/09
Finally something their programmers could handle...  comp_indiana | 02/13/09
I think it's interesting  vikingnyc@... | 02/13/09
Early April Fool's Joke?  comp_indiana | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  retpcrx | 02/13/09
Thge Market is.....  qtrback | 02/13/09
Without a Microsoft manufactured PC to sell...  bricar2 | 02/13/09
Microsoft vs Apple.  magallanes | 02/13/09
How Silly  rhon@... | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  nat@... | 02/13/09
How is opening a retail store copying apple?  MissingMatter | 02/13/09
My solution to ...  johnfenjackson@... | 02/13/09
Why the emphasis on the consumer market?  Userama | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  edomejn | 02/13/09
what will the ads say  jdieter@... | 02/13/09
Meeeee Tooooooo  qtrback | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  Atari800 | 02/13/09
Now there's a REAL laugh!  Userama | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  dtouche | 02/13/09
Retailing's wave of the future  spammagnet2 | 02/13/09
I have to agree with your assessment.  No More Microsoft Software Ever! | 02/13/09
Lets not forget  Richard B | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  unholytech | 02/13/09
Remember when MS was leading, not following?  jh7468@... | 02/13/09
They maybe copying more their overseas success  alaniane@... | 02/13/09
Another money-losing business unit  HollywoodDog | 02/13/09
I would visit if they gave every customer a free laptop...  bendib | 02/13/09
hmmmmm  unholytech | 02/13/09
Corny like the shoe barn in the seinfeld ad  paul@... | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  dave@... | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  windozefreak | 02/13/09
Gotta Sell the Zune Somehow (nt)...  BanjoPaterson | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  freeone | 02/13/09
price  freeone | 02/13/09
nothing says EPIC FAIL  rtk | 02/13/09
The computers in the store will end up running Linux  piperdown | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  mvandeneede@... | 02/13/09
Gateway also opened stores but they all were close within a year  gohmc | 02/13/09
Looking forward to the "excuses" bar.  trentreviso | 02/13/09
RE: Microsoft to follow Apple with its own family of retail stores  jimk_z | 02/13/09
Partners  El Condor | 02/14/09
RE: Microsoft to follow Apple with its own family of retail stores  jgsilva@... | 02/14/09
RE: Microsoft to follow Apple with its own family of retail stores  jgsilva@... | 02/14/09
RE: Microsoft to follow Apple with its own family of retail stores  Michael Fournier | 02/16/09
What Microsoft can sell in a store...  TechInsider | 02/16/09
Microsoft stores are not new  therealbondt@... | 07/16/09
RE: Microsoft to follow Apple with its own family of retail stores  athynz | 07/16/09
Building MS stores stems from flawed idea  HollywoodDog | 10/22/09

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