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July 30th, 2009

How will Microsoft fix Windows Mobile? The Softies still aren't saying

Posted by Mary Jo Foley @ 12:02 pm

Categories: Apple, Channel, Corporate strategy, Financial Analyst Meeting, Mobile services ("Pink"/"Rouge"), Network service providers, OEMs, Resellers, Telecommunications, Windows Mobile

Tags: Phone, Microsoft Windows Mobile, Mobile, Microsoft Corp., Unit Volume, Microsoft Windows, Telecom & Utilities, Mobile Operating Systems, Operating Systems, Mobile Applications

Microsoft execs speaking to Wall Street analysts at the company’s annual Financial Analyst Meeting (FAM) have been up front about the fact that Windows Mobile is a problem child for Microsoft. Unit volumes are slighly up but Microsoft’s share of the mobile-phone operating system market is down.

I thought officials might drop a hint or two about Windows Mobile 7, the company’s next big release of its mobile operating system, to show that innovation really is possible in the WinMo business. Or maybe offer up a quick demo of the Microsoft “Pink” phone.

(Microsoft CEO Steve Ballmer made sure to repeat that Microsoft won’t be developing its own phone; it’ll be providing the software and services, he said. But he didn’t go so far as to say there won’t be a Microsoft-branded phone, built by a third-party phone maker, which is what the “Pink” phone supposedly is.)

At the July 30 FAM event, Entertainment and Devices President Robbie Bach didn’t provide any new answers to the many questions company watchers have about Microsoft’s mobile fix-it plans.

Bach mentioned Windows Mobile 6.5, which will be showing up on the first phones this October. But beyond that, he remained vague about how Microsoft is going to fix its Windows Mobile business, beyond committing to what company officials have promised already.

“The fundamentals of our strategy are based on the idea of choice and selection. It is our view that one model, one type of phone is not going to build volume into that critical mass that we think we need to make the business successful,” Bach told FAM attendees. “We have people who are going to want Qwerty keyboard, touch keyboard, big screen, people who want small screens. People who will make trade offs on battery life to do media. So it is our view we need to work closely with Samsung, LG, HP, HTC, Sony Ericcson and others to build a broad selection of phones with different price points and different functionality.”

Bach threw in the gratuitous reference to the iPhone, but, again, no mention of Windows Mobile 7 — the first real competitor Microsoft is expected to have to Apple, in terms of multi-touch support.

“You will have a very rich browsing experience on 6.5 devices that will give you access to more Web sites than you will be able to get to on an iPhone that will work actively and work well,” he said. “It really is a much better experience.”

Bach reiterated that Microsoft will be moving to the already-announced “Windows Phone” branding with its advertising and marketing, starting this fall.

Last I heard, Microsoft is quite far along with Windows Mobile 7 and will be providing its phone partners with code this fall. The first WinMo 7 phones could show up by spring 2010, unless the Softies’ schedule slips.

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

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  • Talkback
  • Most Recent of 59 Talkback(s)
If you like WM don't change
My sisters and I used to communicate regularly, we had all had windows mobile phones. We are all in different states, I used to take my sisters shopping with me take a picture and say hey is this me. ... (Read the rest)
Posted by: BOUND4DOOM Posted on: 08/03/09 You are currently: a Guest | | Terms of Use
It won't slip . . .  jjworleyeoe | 07/30/09
WinMo 7 and Marketplace  Mary Jo FoleyZDNet Moderator | 07/30/09
Correction  jjworleyeoe | 07/30/09
dream on  elllroy | 07/30/09
Ballmer will shut down this unit or sell it  Linux Geek | 07/30/09
I can see why  GuidingLight | 07/30/09
MS might adopt Linux?  Fark | 07/30/09
agreed  elllroy | 07/30/09
RE: How will Microsoft fix Windows Mobile? The Softies still aren't saying  rohitharsh | 07/30/09
WM does have an adavntage  GuidingLight | 07/30/09
But the advantage nees to be exploited  rohitharsh | 07/30/09
vaporware  elllroy | 07/30/09
advantage?  elllroy | 07/30/09
Is that an advantage? it is the classic argument is it not?  James Quinn | 07/30/09
Real advantages  rynning | 07/31/09
business model  elllroy | 07/30/09
And IQ level drops  rohitharsh | 07/30/09
money losing  elllroy | 07/30/09
Adopting or Copying  prof123 | 07/30/09
Has iPhone surpassed WM yet?  NonZealot | 07/30/09
It depends on your definition of "surpassed"  matthew_maurice | 07/30/09
Every unit sold is a vote with a wallet  NonZealot | 07/30/09
Tru Dat!  James Quinn | 07/30/09
WM has 10 years head start over iPhone  pwoon@... | 07/31/09
People keep their phones for 10 years?  Bruizer | 08/01/09
numbers  elllroy | 07/30/09
Q4 2008  Richard Flude | 07/30/09
And that does not consider iPod Touch.  Bruizer | 07/30/09
Blew by it late last year.  Bruizer | 07/30/09
Marketplace & Advertising is Apple's Advantage  jjworleyeoe | 07/30/09
Advertising  prof123 | 08/01/09
Microsoft markets office supplies to businesses  HollywoodDog | 07/30/09
And businesses are starting to get fed up over products not working as  HypnoToad72 | 08/02/09
I am not one for smart phones but..  NoThomas | 07/30/09
nice  elllroy | 07/30/09
WM is good.  trance2tec | 07/30/09
RE: How will Microsoft fix Windows Mobile? The Softies still aren't saying  5ri | 07/30/09
RE: How will Microsoft fix Windows Mobile? The Softies still aren't saying  lynnegregg@... | 07/30/09
So explain what you can do on your iPhone that I cannot?  omdguy | 07/30/09
Our value systems are probably very different...  James Quinn | 07/30/09
Use it easily.  Bruizer | 07/30/09
Fair enough on both replies here  omdguy | 07/30/09
Also fair enough....  James Quinn | 07/30/09
Requires too many steps  AdamzP | 07/31/09
If you like WM don't change  BOUND4DOOM | 08/03/09
The other part is consistent.  Bruizer | 07/30/09
WM does have a consistent UI and broad range of capabilities  AdamzP | 07/31/09
Not even close to true.  Bruizer | 08/01/09
It's not what...  SimonUK | 08/02/09
This is interesting....  James Quinn | 07/30/09
Windows Mobile??? What's That?  itanalyst2@... | 07/31/09
RE: How will Microsoft fix Windows Mobile? The Softies still aren't saying  condelirios | 07/31/09
Marketplace will weed out unstable apps  AdamzP | 07/31/09
Does that include weeding out WM? -nt-  Bruizer | 08/01/09
And yet MS has been in business for decades...  HypnoToad72 | 08/02/09
M$ is still making the same mistakes  msdamico@... | 07/31/09
Different Screen Sizes = Good  AdamzP | 08/02/09
Thanks for proving my point.  Bruizer | 08/03/09
Sooner or later you have to give up fingerpainting  tonymcs@... | 08/02/09

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