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October 25th, 2007

Microsoft addresses new reports of forced Windows updates and reboots

Posted by Mary Jo Foley @ 11:53 am

Categories: Corporate strategy, Management tools, Search, Service Pack, Vista, Windows XP, Windows client

Tags: Administrator, Microsoft Windows Update, Automatic Update, Microsoft Corp., Microsoft Windows, Patches, Operating Systems, Software, Mary Jo Foley

In Focus » See more posts on: Vista

Microsoft has posted a long and complex explanation to its Windows Software Update Services (WSUS) blog, explaining the latest case of why software updates are being pushed to users who believe they’ve turned automatic updating off.Microsoft addresses new reports of forced Windows updates and reboots

The UK Register reported on October 25 that a number of admins were seeing Microsoft Desktop Search 3.01 pushed out to users via Microsoft’s WSUS enterprise patching/update system, in spite of having opted out of this “resource-hogging search app.”

Bobbie Harder, Microsoft Product Manager for WSUS, explained why some companies were seeing the updated Windows Desktop Search bits (aka, the updated package for KB917013) pushed to their users. It turns out Microsoft changed the deployment rules after the original release of Windows Desktop Search. Harder noted:

“The original update release, released February 2007 as an optional update, was only applicable on systems which had a version of Windows Desktop Search installed. The recent update Revision 105, had the applicability logic expanded to be applicable to all systems regardless if a prior version of Windows Desktop Search was installed, IF of course, approved in the WSUS Administrative UI or via Administrator-set auto-approval rules.”

Harder summarized:

  • “The initial February 2007 (WIndows Desktop Search 3.01) release had to be purposely checked/approved by WSUS admin s sfor distribution, because it was an Optional update.
  • “All subsequent metadata-only revisions to that WSUS admin approved February 2007 release would then also be automatically approved for distribution.
  • “The initial February approval is retained throughout the life of the update, regardless of revision.”

Microsoft realizes this policy is creating confusion, Harder said, and will subsequently be “tightening the criteria for Revisions so that auto-approval of revision behaivors are more predictable and of similar scope as the original approved update.”

Meanwhile, there’s a new theory circulating as to why a number of Windows XP and Vista users are reporting that their machines are patching and forcibly rebooting themselves. It might be Windows Live OneCare’s fault.

Microsoft officials said earlier this week that there were no problems with Microsoft’s Automatic Update (AU) patching mechanism, nor with patches delivered on October 9 as part of Patch Tuesday that might be causing the automatic rebooting. Instead, company officials said they believed users an/or their admins — whether they realized it or not — were changing their preferences on Automatic Update to allow automatic updating and forced rebooting.

Microsoft officials said on October 25 they were looking into new reports of AU-related problems introduced via Windows Live Onecare and would provide more information once they determined whether or not OneCare might be the culprit behind reported rogue rebooting.

Vista marketing officials acknowledged this week that the company realizes it need to do a better job of explaining and implementing Windows Update/Automatic Update policies in order to maintain users’ trust.

Update (late in the evening, EST, on October 25): Microsoft has provided some additional information pertaining to ongoing reports of rogue reboots.

On the consumer side of the house, the OneCare team is acknowledging that OneCare can and will override users’ Microsoft Update settings — opting for Automatic Updates to be installed by default — in the name of simplicity. But the team is reevaluating the best way to make users more aware of this fact, going forward. From a posting on the OneCare Team blog:

In the first OneCare boot experience we have gone to great lengths to disclose that OneCare may automatically effect changes to user settings in order to help best protect the user. When you first install Windows Live OneCare, setup informs you that if you choose to proceed your computer settings will be changed to automatically download and install important updates from Microsoft Update (a Microsoft service that provides software updates for Windows components and other Microsoft programs). You may still choose whether or not to install recommended and optional updates. “

On the enterprise/WSUS side, there’s new information that has been added to the WSUS Team blog, as of this evening. Company officials explained a mistake the WSUS team made when rolling out an update to Windows Desktop Search this past Tuesday, and is providing information to help users uninstall any copies of WDS that were pushed erroneously to them without their approval.

 

(Broken glass window. Image by nationalrural. CC 2.0)

Mary Jo FoleyMary Jo has covered the tech industry for more than 20 years. Don't miss a single post. Subscribe via Email or RSS. You can also follow Mary Jo on Twitter.

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  • Most Recent of 219 Talkback(s)
RE: Microsoft addresses new reports of forced Windows updates and reboots
I think what is on ms mind
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No means no.  croberts | 10/25/07
Why?  Yagotta B. Kidding | 10/25/07
Or, even better . . .  critic-at-arms | 10/25/07
Good one  njackson_521@... | 10/25/07
Isn't what they said they are doing? (nt)  No_Ax_to_Grind | 10/25/07
Whyizit dat...  soapymac@... | 10/25/07
Hey!  Henry Miller | 10/25/07
It is not a user problem unless it is my  RudyTome2 | 10/25/07
User choices ignored .. another example - Outlook  Computer_User_1024 | 10/26/07
Anyone surprised at the Bloatfarm tactics?  Jeremy W | 10/26/07
They don't have to pay  qtrback | 10/26/07
Yes, there is a new way  apsteffe | 10/26/07
YUP!.....I am not too scared to pronounce  btljooz | 10/30/07
Mine.  drdorociak@... | 11/01/07
And...  gbentley@... | 10/29/07
"All your computer are still belong to us."  Henrik Moller | 10/25/07
I dunno . . .  critic-at-arms | 10/25/07
Arrogance combined with incompetence  Me_too | 10/25/07
Yeah, but it's feigned incompetence  cat_herder_5263 | 10/26/07
What are you talking about?  alaniane@... | 10/26/07
you're very young apparently  Monkey_MCSE | 10/26/07
Must be...  Bucky24 | 10/26/07
I don't play video games.  alaniane@... | 10/26/07
All your base  rivalary | 10/26/07
Thanks  alaniane@... | 10/26/07
In that case  alaniane@... | 10/26/07
it's an oft used attempt at humour  mdsmedia | 10/26/07
Apologies...  Henry Miller | 10/28/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  eyekew | 10/25/07
...am I doomed to live with this forever?!  *nixFan | 10/25/07
Did so long ago  pkrdk | 10/25/07
Try this one  maldain | 10/25/07
Thanks  pkrdk | 10/25/07
Have similar problem mixing ubuntu and winxp pro  craiglarry | 10/25/07
Another 'Secret' Windows feature  TranMan | 10/26/07
Unless someone uses their...  RS9 | 10/26/07
I'm a "small proprietorship enterprise"  mdsmedia | 10/26/07
Solution  starcannon@... | 10/25/07
Yep...  victor@... | 10/25/07
It May Not Be An OS Problem...  Āvatar | 10/26/07
There is an easier solution  cat_herder_5263 | 10/26/07
For Some...  Āvatar | 10/26/07
Sorry...  craig-wilson@... | 10/26/07
Thanks...  Āvatar | 10/26/07
Thanks...  aussieblnd@... | 10/26/07
thank you...  mdsmedia | 10/26/07
Your solution is not a solution.  alaniane@... | 10/26/07
I understand your point, however...  mdsmedia | 10/26/07
I am developer  alaniane@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  canon_man | 10/25/07
Additional Information on Desktop Search 3.01  canon_man | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  rgkitchen@... | 10/25/07
Do a change  pkrdk | 10/25/07
I have an Idea...  qtrback | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  starcannon@... | 10/25/07
Automatic updates - just say no.  Resuna | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  egads@... | 10/25/07
Use Copernic Search instead  egads@... | 10/25/07
Copernic  lhendri479@... | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  pooperscooper9000 | 10/25/07
Now, lemme see if I got this straight:  OButterball | 10/25/07
HKLM_security_NSAKEY  osreinstall | 10/25/07
Excellent, osreinstall!  OButterball | 10/25/07
All you had to do was ask  Yagotta B. Kidding | 10/25/07
Wow, youse guys are GREAT!  OButterball | 10/26/07
All you had to do was ask  aussieblnd@... | 10/26/07
I got some spray paint  osreinstall | 10/25/07
So, any hacker is evil if he/she doesn't belong to MS. Very "clever" (NT)  Godless_user | 10/25/07
Lighten up  osreinstall | 12/31/07
Good god  sydpdx | 10/25/07
Oh come on  osreinstall | 10/25/07
Well...  Āvatar | 10/26/07
Sorry, you will have to crack a book with that attitude.  osreinstall | 10/26/07
Oh Ok,  Āvatar | 10/26/07
Message has been deleted.  osreinstall | 10/26/07
Holy mackerel, osreinstall!  OButterball | 10/26/07
Breathe slowly.  osreinstall | 10/26/07
Sounds like a plan, OB  osreinstall | 10/26/07
@ OB....... laugh ROTFLMFAO!!! laugh .......  btljooz | 10/26/07
Well...  aussieblnd@... | 10/26/07
Try this...  qtrback | 10/26/07
Does anyone notice confused  btljooz | 10/26/07
Why do you HAVE to capitalise every word??? NT  mdsmedia | 10/26/07
Just to reassure concerned end-users  thx-1138_@... | 10/25/07
It was a joke dude.  osreinstall | 10/25/07
I see...  AmraLeo | 10/26/07
You were right.  osreinstall | 10/26/07
AH! But haven't you heard about the NEW one confused  btljooz | 10/26/07
December 31st @ midnight  osreinstall | 10/26/07
NOPE! devil ... Dec. 22, 2012 plain See?...  btljooz | 10/26/07
Dec. 21st 2012  osreinstall | 10/26/07
OSsey, this rock will be here until the Sun dies! BUT  btljooz | 10/26/07
No kidding.  osreinstall | 10/26/07
Errr...  thx-1138_@... | 10/27/07
Ahhhhh...  osreinstall | 10/27/07
Now, lemme see if I got this straight:  rcasteel | 10/25/07
A clear view  Ole Man | 10/26/07
Your comments spot on!  canon_man | 10/26/07
It'd be better if the folks at MS ...  OButterball | 10/26/07
Thats Why............  crazeebob2000@... | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  okleadfoot@... | 10/25/07
reports of forced Windows updates and reboots  aussieblnd@... | 10/26/07
""Problem Solved""  bfilipiak@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  De Nada | 10/25/07
The learning curve stops here...  Media-Ted@... | 10/25/07
Load of Crap  rcasteel | 10/25/07
So I thought also,  pmcgrath@... | 10/26/07
It's on all these machines  Chad_z | 10/26/07
They want to know...  deefburger | 10/26/07
Crap  aussieblnd@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  systemx | 10/25/07
auto update  lmartinholt@... | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  noeman5 | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  artflavin@... | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  sglenwoods@... | 10/25/07
MSN 2 MSN-Live Yahoo 2 YahooXtra ComCast 2 pNOp  mdbobbo@... | 10/25/07
Naming conventions  instig8r | 10/25/07
Actually, mdbobbo has it CORRECT insty. n/t  btljooz | 10/26/07
Ever more Bloat from the Bloatfarm  Jeremy W | 10/25/07
Well, what did you expect...  Danometer | 10/25/07
Microsoft is lying as usual  x-windows user | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  lkafle | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  makit22 | 10/25/07
hidden IE7 in updates  makit22 | 10/25/07
NIce isn't it?  pkrdk | 10/25/07
"Learning Curve" = GOOD POINT! ...  btljooz | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  bwtell@... | 10/25/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  KestrelVt | 10/25/07
No OneCare. still reboot  raoulhira@... | 10/25/07
COMPENSATION  wwwsupport | 10/25/07
Compensation? Oh you poor na?ve MSFT victim  cat_herder_5263 | 10/26/07
COMPENSATION  aussieblnd@... | 10/26/07
Winkie value = 2 : wink wink , but......  btljooz | 10/26/07
Forced MS update problem  w.vandervet@... | 10/26/07
Solution:  btljooz | 10/26/07
the light at the end  vilppuu@... | 10/26/07
You have seen the future ...  cat_herder_5263 | 10/26/07
The future is only possible  Ole Man | 10/26/07
WSUS gotcha  tony@... | 10/26/07
He, Microsoft...  BitTwiddler | 10/26/07
Apparently....  Āvatar | 10/26/07
Dude...  AmraLeo | 10/26/07
Yeah, It Figures...  Āvatar | 10/26/07
confused helpful confused ... NOT! plain  btljooz | 10/26/07
Rodney King you are not  Ole Man | 10/26/07
laugh OMG, YES!!!!!!!!!!!!!!!!!!!!!!!!! AMEN!  btljooz | 10/26/07
?vatar, you are giving  btljooz | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  JelMin | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  as901 | 10/26/07
I love Microsoft  jbianch | 10/26/07
^^^Winkie Value here, ppl ^^^  btljooz | 10/26/07
REdmond, Reedmond, Ueber alles...  pgf_666@... | 10/26/07
Just stop automating the updates  kokuryu | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  djlotito | 10/26/07
my father's job is nothing but  rebelxhardcore | 10/26/07
OneCare Paternalism  orcmid | 10/26/07
Why did you capitilize the first letter of every word?  gtg781w | 10/26/07
BALTHOR use to capitalize EVERY LETTER wink n/t  btljooz | 10/26/07
It's A Habit...  Āvatar | 10/27/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  Rambo Tribble | 10/26/07
Crystal clear!  spstanley | 10/26/07
Crystal Thick  whisperycat | 10/26/07
Forced Updates  asewlady@... | 10/26/07
According to Microsoft ...  msdead | 10/26/07
Microsoft knows for sure  Ole Man | 10/26/07
Downloading Ubuntu - nuff said  ColdFusion_z | 10/26/07
More proof that M$ is evil  dbkelley@... | 10/26/07
even worse  stewarth@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  tremayne.dsouza@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  dran001@... | 10/26/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  deweyj01 | 10/26/07
ubuntu linux  aussieblnd@... | 10/26/07
lol Ubutnu's for Wusses  astefl@... | 10/26/07
Calm down, not everyone's a GEEK! plain AND...  btljooz | 10/26/07
lol Yah just messing with yaz.  astefl@... | 10/26/07
wink Please read the post I was laughing so hard about...LOL!  btljooz | 10/26/07
BTW:  btljooz | 10/26/07
How to tell......  btljooz | 10/26/07
Not only do they raise the prices...  Computer_User_1024 | 10/26/07
When has Windows  alaniane@... | 10/26/07
I think  notsofast | 10/26/07
Let 'em force it  DirtyDingus | 10/26/07
ROTFLMAO!!!!!!!!!!!!!!  btljooz | 10/26/07
blush I got this in the WRONG spot because  btljooz | 10/26/07
Don't confuse Microsoft Update with WSUS  astefl@... | 10/26/07
I've seen worse things  bcroner | 10/26/07
Neither did the  btljooz | 10/26/07
Typical Lib Too Quick to point out Suspected Nazis  astefl@... | 10/26/07
I don't own a dog, I don't affiliate myself with  btljooz | 10/26/07
But I do have two Yellow Tabby Cats...  btljooz | 10/26/07
Do you feed them Tofu?  astefl@... | 10/26/07
No, and I don't eat that gunk, myself, either! LOL! n/t  btljooz | 10/26/07
Point Being  astefl@... | 10/26/07
I say to you three letters: W G A .... in addition,  btljooz | 10/26/07
BTW: Take a look at THIS.........  btljooz | 10/26/07
W G A is for Anti Piracy  astefl@... | 10/26/07
NSA Backdoor in EVERY M$ OS, read it:  btljooz | 10/27/07
I Agree with "Neither did"  apsteffe | 10/26/07
Thank you so much. happy At least there is ONE person  btljooz | 10/27/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  goldenpirate@... | 10/26/07
Thank you M$ for the new business  Mnighthawk | 10/27/07
It's not your computer, you gave the rights away.  pkrdk | 10/27/07
You DESERVE Microsoft  Web Smart | 10/27/07
LOL! Yep, you are so CORRECT!!! n/t  btljooz | 10/27/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  joergsattler | 10/27/07
Check these out:  btljooz | 10/27/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  radcomtech@... | 10/27/07
Here's the results from the CNet poll:  btljooz | 10/27/07
On the contrary, now is the right time to discuss L.  apsteffe | 10/27/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  Corrine | SecurityGarden | 10/27/07
is there a software PORT that cna be disabled to stop this without stopping  Update victim | 10/29/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  atari8bit@... | 11/01/07
Security Misconfiguration  DarienHawk67 | 11/03/07
Never Experienced an Uncommanded Update or Reboot  DarienHawk67 | 11/03/07
But others plainly are.  Cardhu | 11/04/07
That's the plain and simple truth  Ole Man | 11/04/07
Legal Issues  ceh4702 | 11/07/07
RE: Microsoft addresses new reports of forced Windows updates and reboots  CGMorvant74 | 04/22/09
RE: Microsoft addresses new reports of forced Windows updates and reboots  phuketbutler | 11/18/09

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