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May 17th, 2009

Study: two out of five SOA adopters don't measure value

Posted by Joe McKendrick @ 8:54 am

Categories: General, Links, Management, SOA Surveys and Research

Tags: SOA, Service-Oriented Architecture (SOA), Web Services, Middleware, Enterprise Software, Software, Joe McKendrick

Are enough of us measuring SOA? Apparently, there’s more work to be done in this area. And once we measure, we’ll better understand what we’re getting out of SOA.

According to a recent survey of UK-based companies out of Gartner, 40% of companies with SOA-based methodologies do not measure the time to achieve return on investment for their SOA efforts. About half of the non-adopters say they haven’t moved to SOA “because they cannot articulate and demonstrate the business value of it.”

But the real gem comes from a statement about the study made by Gartner’s Massimo Pezzini:

“Some SOA projects are perceived to have failed when in fact there are simply no well established metrics to evaluate success. Therefore sometimes the benefits are there, but people keep arguing how much better things are, and whether any improvement is really linked to SOA.”

With all the discussion about “SOA failures” in recent years, one has to wonder how organizations would know if their SOAs have “failed”? Something we say quite a bit here is that SOA may be delivering all kinds of value, but organizations simply aren’t aware of what may be going on. Who knows — maybe there are some “failures” out there that really did make a difference.

Joe McKendrickJoe McKendrick is an author and consultant with deep knowledge and insights regarding trends and developments in the technology industry. See his full profile and disclosure of his industry affiliations.


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  • Most Recent of 5 Talkback(s)
We seem to often have similar curiosities
"Thus, how much success can really be attributed to SOA, versus a corporate culture that fosters all kinds of innovation? How much of a role is SOA playing? This is what we need to better understand."... (Read the rest)
Posted by: reamon@... Posted on: 05/19/09 You are currently: a Guest | | Terms of Use
How does this compare to other adoptions?  reamon@... | 05/18/09
Great questions  Joe McKendrickZDNet Moderator | 05/19/09
We seem to often have similar curiosities  reamon@... | 05/19/09
RE: Study: two out of five SOA adopters don't measure value  herbjorn.wilhelmsen@... | 05/18/09
RE: Study: two out of five SOA adopters don't measure value  nikhilblogger | 05/19/09

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