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June 27th, 2007

Death of a disk

Posted by Robin Harris @ 11:06 pm

Categories: Disk drives

Tags: Disk, Robin Harris

It even happens to storage bloggers
Things are quiet today at Mojo manor. My external 160 GB disk died. It passed quietly. No grinding noises. No SMART warning. No real warning at all, but for the last couple of months I’d been feeling a little anxious about that drive. Call me psychic. Or Ishmael.

It could even happen to you
I’d bought a new 300 GB disk a couple of weeks ago and installed it in a spare enclosure. Backed up my 40 GB of music to it, as well as some archives from the 160. Just a precaution. Then the latest version of my favorite Mac disk utility arrived, so I put it to work.

Internal drive, fine. External 300, fine. External 160, uh-oh. Couldn’t repair the disk. Lots of disk errors. Couldn’t even reformat the disk. That is bad. The utility recommended that I back up all my data on the disk. I already had, but I checked it one more time.

160 GB goes “poof”
Wishfully thinking it might be an enclosure problem, I swapped it out of the nice little Newer Technology Ministack v2, which looks like a Mac Mini, into an extruded aluminum case I keep around and tried one more time to reformat the drive. Couldn’t do it.

I declared the drive dead at 11:43 am, PDT, this morning, and disconnected the power for the last time.

Lessons learned: your disk drive will fail

  • I’m glad it wasn’t in a RAID array. Recovery would have been more complicated. As it was I just dragged the files on to the new drive, waited about an hour, and called it good.
  • Archiving to a hard drive? Big mistake. Archive to two hard drives. They’re cheap.
  • As the Google hard drive study noted, a clean SMART report means nothing. Two different utilities couldn’t reformat the drive and SMART was oblivious.

The drive was just about three years old. The Google data suggests three years is a good time to retire a disk. I think I’m going to follow that advice from now on. I was just relieved that I got everything off in time.

Going down with the Titanic
20 years ago 160 GB of disk required a large data center. Now it is just an aging disk drive. Take advantage of cheap disk and fast connections like Firewire and USB2 to back up irreplaceable data.

Get an external drive and move those files today!

Update: A second disk drive died! The year-old internal 120 GB drive in my MacBook gave up the ghost the day after. Fortunately I’d followed my own advice - I do that every so often to see how it works - and backed it up to the new 300 GB drive in the Ministack. The only data I lost was a Storage Bits post I was working on, about three paragraphs. And now I’m going to back up the new 300 GB.

If any Mac storage gurus are reading this: Disk Utility shows the drive as “Media” with a capacity of “0 bytes”. The drive doesn’t show up on the desktop. I’ve never seen that before.

Comments welcome. Any one have a disk failure story to share?

Robin HarrisRobin Harris has been messing with computers for over 30 years and selling and marketing data storage for over 20 in companies large and small. See his full profile and disclosure of his industry affiliations.


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  • Talkback
  • Most Recent of 52 Talkback(s)
disk death
my seagate 60gb sata hard drive crashed and making sound also. Then suddenly i found a website hdrconline.com, when i discussion the HDD problem they want the HDD for testing. After testing they givi... (Read the rest)
Posted by: soun Posted on: 08/16/07 You are currently: a Guest | | Terms of Use
My reccomendation....  bportlock | 06/28/07
Install the disk inside a Intel PC...  mrlinux | 06/28/07
Spinrite...  Doug DB | 06/28/07
I've used it before.  djdawson | 07/02/07
Gibson invented this type of repair tool  Rick_R | 07/18/07
Rolling on  Chiatzu | 06/28/07
Disk Warrior vs Spinrite  mrlinux | 06/28/07
Yeah if you had a RAID array you just ....  ShadeTree | 06/28/07
Nice personal attack.  James T. Kirk | 06/28/07
Really?  ShadeTree | 06/28/07
In a way, the author is right...  R3D | 07/02/07
With the advent of SATA on the motherboard ....  ShadeTree | 07/02/07
Right  Jim888 | 06/28/07
How is this quote not a comment on RAID?  ShadeTree | 06/29/07
Let's See...  Jim888 | 06/29/07
Your way off base.  ShadeTree | 06/29/07
Depends on your RAID version.  D-cat | 06/28/07
Agreed!  ShadeTree | 06/29/07
Double failures happen - and it did!  R HarrisZDNet Moderator | 06/30/07
The Moral of the story is  dilvo.piasentin@... | 07/02/07
I apoligise for the rude comment.  ShadeTree | 07/02/07
Isn't "SMART"...  wmlundine | 06/28/07
No  ShadeTree | 06/29/07
I don't use it.  wmlundine | 07/02/07
There is no performance hit ....  ShadeTree | 07/03/07
Have I ever had a hard drive go bad?  Beat a Dead Horse | 06/28/07
You are kidding right????  ShadeTree | 06/28/07
Not kidding  Beat a Dead Horse | 06/28/07
There is no use before date on a disk drive.  ShadeTree | 06/28/07
It happens  bportlock | 06/30/07
IBM Deathstars  rpr.nospam@... | 07/02/07
How does that equate to a use ....  ShadeTree | 07/02/07
160GBs? ouch.  Mr. Roboto | 06/28/07
Your's was a costly ouch, no?  James T. Kirk | 06/28/07
Bigger ouch  TechExec2 | 06/29/07
Death of a disk  steven.cvetkovic@... | 07/02/07
That's It  joe@... | 07/02/07
Recent experience with Seagate ST3500630AS  rpr.nospam@... | 07/02/07
seagate ST3500630AS  fragm | 07/15/07
Mine Die quite often so.....  ekennedy1@... | 07/02/07
RPM, use or movement  d.s.williams | 07/02/07
Drives dying  GentleRF | 07/02/07
3 Defective Hard drives in one month  ken@... | 07/03/07
Need advice for daughter's PC  muzhik | 07/03/07
High quality MP3s would be way less  R HarrisZDNet Moderator | 07/04/07
Another post regarding those MP3s  harrisharris | 07/06/07
Thanks!  muzhik | 07/10/07
Overkill !!!  Rick_R | 07/18/07
Optical media is the only archival quality solution  skip@... | 07/03/07
Hard Drive Crash  charlesrollo@... | 07/06/07
disk death  soun | 08/16/07
My sympathies  gclifton@... | 07/13/07

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