October 26th, 2009
Saying goodbye to Zimbra
My organization just completed a move from Zimbra to a hosted version of Exchange. Our overworked, underpaid IT wizards, with the help of the good folks at Rackspace Hosting, were able to complete the move over the weekend and, so far, I’ve not had a single problem. I’ve been able to access Email from Windows XP, Mac OS, Linux and even from my iPhone.
I’m hoping that when a person misses a meeting that the reason was a surprise customer meeting rather than “Zimbra ate the meeting entry.” I’m also hoping that when one of my colleagues doesn’t respond to a message quickly it is because he/she is really busy not because “Zimbra didn’t deliver the message.”
While no piece of software is perfect, the combination of product feature issues, product quality issues and support issues meant that Zimbra brought me no joy. I’m happy to say “goodbye Zimbra.”
Daniel Kusnetzky is a member of the senior management team of The 451 Group. He is responsible for research and publications on a broad array of technology topics. He examines emerging technology trends, vendor strategies, research and development issues, and end-user integration requirements. You can follow Dan on Twitter. See his full profile and disclosure of his industry affiliations.
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| 10/26/09
