November 14th, 2009
Engine problems create travel adventure
I’m still on my way back from the FustionStorm Datacenter Summit that was held in Las Vegas. Delta flight 1090 had some engine problems somewhere over Arizona and the flight had to return to Las Vegas. The crew were helpful and informative. That being said, it was a bit of a pain to have 5 additional hours added to the flight. I, of course, missed my connecting flight. I guess that I have to hold onto to the fact that the crew’s actions kept all of us safe. A problem that could have been life threatening was just a mild irritant. Good job Delta!
The flight landed in Atlanta at about 3:30 AM ET. I needed coffee in the worst way and discovered that just about nothing was open in the Atlanta airport. The tram wasn’t running and so, seeking coffee meant walking from concourse to concourse. When I couldn’t find a single thing open,
While contemplating about the folks who manage this very large, very busy, international airport, I couldn’t help but wonder why there were no support services available when flights are still arriving at 3:30 AM ET.
Daniel Kusnetzky is a member of the senior management team of The 451 Group. He is responsible for research and publications on a broad array of technology topics. He examines emerging technology trends, vendor strategies, research and development issues, and end-user integration requirements. You can follow Dan on Twitter. See his full profile and disclosure of his industry affiliations.
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| 11/14/09
